Mohamed El Mitwalli
Al Hufuf,Saudi Arabia
Summary
With 15+ years of experience in Banquet & Catering Operation Management, I Am a seasoned Food & Beverage professional who delivers excellence and customer satisfaction. Have a proven track record of building strong relationships, driving revenue growth, and fostering employee development. I Am passionate, reliable, and creative, with a proactive and dynamic approach to problem-solving. Am an ambitious and self-driven hotelier who thrives on innovation and out-of-the-box thinking. I Am an invaluable asset to any organization that seeks a high-performing and results-oriented professional.
Overview
16
16
years of professional experience
2009
2009
years of post-secondary education
Work history
Banquet and Catering Manager
Al Ahsa InterContinental
Al Hufuf, Saudi Arabia
2023.08 - 2025.08
- Reported to Director of Food and Beverage and managed banquet and catering operations in high-volume luxury hotel.
- Oversaw eight meeting rooms and 1,500-capacity grand ballroom, which could be divided into two smaller ballrooms based on business needs.
- Managed outdoor catering for up to 500 guests, ensuring seamless execution and high customer satisfaction.
- Successfully handled multiple simultaneous events (2-3 per day) while maintaining service excellence.
- Led team of one captain, three waiters, and one driver, optimizing workflow and efficiency.
- Contributed to strong revenue growth and maintained high guest satisfaction ratings.
Assistant Banquet Manager
Raffles Al Areen Palace Bahrain
Manama, Bahrain
2022.03 - 2023.05
- Oversaw and directed banquet operations, ensuring adherence to company standards and exceeding client expectations.
- Collaborated with event planners to ensure flawless execution, managing scheduling and staffing requirements.
- Trained and mentored food and beverage staff, enhancing customer service and professionalism.
- Maintained cleanliness and safety, ensuring compliance with all health and safety regulations.
- Assisted in daily operations of Villa dining service.
Assistant Restaurant Manager
Fraser Suite Hotel
Dubai, UAE
2019.01 - 2021.02
- Reported to Operations Manager, overseeing daily food and beverage operations.
- Managed team of up to 14 employees, ensuring smooth day-to-day operations.
- Supervised four key areas-All Day Dining, Room Service, Lobby Lounge, and Banquet-through effective leadership and communication.
- Conducted regular performance appraisals, providing constructive feedback and supporting team career development.
Food and Beverages Operation Supervisor
Nas Sport Complex
Dubai, UAE
2015.06 - 2018.12
- Managed Food & Beverage operations for Highness Sheikh Hamdan Bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai.
- Collaborated with NAS Sports Tournament Committee and Dubai Sports Council to oversee F&B services.
- Coached, trained, and developed F&B service team, ensuring exceptional product knowledge and flawless service execution.
Banquet Supervisor
Meydan Hotel
Dubai, UAE
2013.12 - 2015.05
- Managed all aspects of banquets and events at Dubai Endurance City for royal family and top VIP guests.
- Supervised five meeting rooms and coordinated outdoor events both inside and outside resort.
- Assisted Banquet Manager with scheduling, training, and performance management.
- Ensured efficient setup, breakdown, and execution of banquet functions with attention to detail and timeliness.
Pool Bar Team Leader
Jumeirah Bab Al Shams Desert Resort and Spa
Dubai, UAE
2012.07 - 2013.11
- Executed all food and beverage service tasks in accordance with hotel's performance standards.
- Consistently ensured high-quality food and beverage service, maintaining exceptional standards.
- Managed all service preparations before, during, and after service to ensure seamless operations.
- Applied upselling techniques to enhance guest experience and maximize revenue.
Waiter Task Force
Madinat Jumeirah Conference & Events
Dubai, UAE
2012.01 - 2012.06
- Successfully hosted Nu Skin event, managing dinner service for over 14,000 guests across two major days.
Waiter
Jumeirah Bab Al Shams Desert Resort and Spa
Dubai, UAE
2009.03 - 2011.12
- Waiter at Al Hadheerah Restaurant, Middle Eastern cuisine and Arabic entertainment venue with capacity of 700 guests.
- Provided support across multiple outlets before shift, including Morning breakfast at all-day dining outlet.
- Afternoon service at pool bar.
- Sunset service at rooftop lounge.
- Evening service at Al Hadheerah Restaurant.
Education
Management Information System's - Information System's
Mansoura University
08.2008
Skills
- Communication
- Leadership skills
- Relationship building
- Problem-solving
- Time management
- Teamwork
- Creativity
- Decision Making
- Management
- Innovation
- Out-of-the-box thinking
- Results-oriented
Timeline
Banquet and Catering Manager
Al Ahsa InterContinental
2023.08 - 2025.08
Assistant Banquet Manager
Raffles Al Areen Palace Bahrain
2022.03 - 2023.05
Assistant Restaurant Manager
Fraser Suite Hotel
2019.01 - 2021.02
Food and Beverages Operation Supervisor
Nas Sport Complex
2015.06 - 2018.12
Banquet Supervisor
Meydan Hotel
2013.12 - 2015.05
Pool Bar Team Leader
Jumeirah Bab Al Shams Desert Resort and Spa
2012.07 - 2013.11
Waiter Task Force
Madinat Jumeirah Conference & Events
2012.01 - 2012.06
Waiter
Jumeirah Bab Al Shams Desert Resort and Spa
2009.03 - 2011.12
Management Information System's - Information System's
Mansoura University