Mohamed Elsaied
Jeddah,Saudi Arabia
Summary
Detailed Sales Manager with expertise overseeing successful revenue streams and recognising areas for improvement. Reliable and capable of driving effective teams. Looking for new sales-oriented role where hard work and dedication will be highly valued.
Customer-orientated, strategic-thinking sales professional with over 9 years of experience in facilitating relationships, developing partnerships, maintaining top accounts and amplifying profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions. Tactical team builder seeking to leverage scientific background into business role with dynamic organisation.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work history
Field sales supervisor
Salehiya Healthcare
Western & South Area, Saudi Arabia
01.2023 - Current
- Achieved exceptional client satisfaction feedback and ratings.
- Interfaced with customers, determined needs, provided recommendations and up-sold services.
- Increased year-on-year sales by [Number]%, implementing strategic business growth in strategic thrombolytic line and retention initiatives .
- Planned and developed strategies to increase sales territory positioning, exceeding company targets.
- Created and directed sales team training and development programmes.
- Retained existing customers and substantially grew customer base, product line and sales volume in Infection control line .
- Collected customer and market feedback and reported information to company leadership.
- Generated company growth through market expansion and sales with proven record .
- Hired and trained dedicated and high-achieving sales teams.
- Analysed sales to identify top-performing products in two separated therapeutic area .
Product specialist
Salehiya Healthcare
Jeddah, Saudi Arabia
04.2019 - 12.2022
- Delivered and adapted training to meet users' needs.
- Investigated recurring customer concerns, queries and complaints, offering feedback for process changes.
- Liaised with project management team to implement objectives.
- Demonstrated product uses, functionality and benefits to new and prospective clients.
- Guaranteed product conformity to match user needs and specifications.
- Attended to ongoing service and maintenance requests, meeting KPI targets including user satisfaction.
- Gathered and presented customer feedback to promote product improvements.
- Helped to increase positive customer feedback through attentive and trusted customer support.
- Produced and maintained technical files related to therapeutic area competitor products .
- Provided remote and in-person technical support to meet First Contact Resolution special in scientific detailing company events dealing with consultants leaders as a speakers or moderators.
- Presented at sales meetings, using enthusiasm and product expertise to generate interest and close sales in regular doctors visits or round table discussion meetings .
- as a result for the above mentioned sustainable performance , i have career path as a first line manager .
Education
Bachelor of Pharmacy - pharmaceutical science
AL - AZHAR University
Cairo 09.2007 - 09.2012
Skills
- Superb time management
- Pilot project management
- Roadmap creation
- Territory sales management
- Social media savvy
- Persuasive negotiations
- Sales pipeline management
- Brand-building strategies
- Profit and revenue-generating strategies
- Team oversight
- Market intelligence
- Lead generation
- Technical presenting
- Customer acquisition and retention
- Rapport and relationship building
- Excellent communication skills
- Energetic
- Idea generation
- Continuous improvements
- Sales territory growth
- Sales office management
- Communication and engagement techniques
- Salesforce
- Recruiting and hiring
- Complex project negotiations
- Excel proficiency
Languages
English
Fluent
Timeline
Field sales supervisor
Salehiya Healthcare
01.2023 - Current
Product specialist
Salehiya Healthcare
04.2019 - 12.2022
Bachelor of Pharmacy - pharmaceutical science
AL - AZHAR University
09.2007 - 09.2012
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