Customer-oriented with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work History
Supply chain logistics assistant
General Electric Health Care
Cairo, Egypt
06.2017 - 08.2024
Responsible for all logistics transaction starting from order Spare parts, order the medical devices ,following customs clearance process till release and starting warehousing process. , fast delivery to end user . in this rule I am in contact with factory and local suppliers following customs clearance process on daily basis following all trucks movements and all operations to be in ideal standards of delivery.
Coordinated with suppliers for streamlined delivery processes.
Ensured timely deliveries with meticulous scheduling and tracking.
Managed inventory, achieving optimal stock levels at all times.
Arranged efficient transport routes to reduce fuel consumption and costs.
Streamlined warehouse operations by introducing innovative storage solutions.
Managed supplier relationships, ensuring consistent quality of goods received.
Coordinated closely with sales team for demand forecasting, improving stock availability.
Followed correct customs clearance procedures for exporting and importing goods.
Emirates Sky Cargo-Cargo assistant
Emirates airlines
Cairo, Egypt
05.2015 - 05.2017
Preparing all cargo to dispatch to Dubai Hub via Daily flight EK 924, EK 928, EK 927 on both sky cargo system and physical loading and unloading activities for all flights
Loading and unloading for all kind of cargo (Perishables, General Cargo, AVI, special Loads) Preparing and dispatch Freighters from and to Egypt with arranging with all Ground handling activities (Fuel, catering, Push backing, electricity, drivers, loadmaster)
Following all customs clearance process for all cargo types till delivered to customer
Contacting all freight forwarders on daily basis to arrange and control all kind of shipments .
Arranging capacities on daily basis with capacity control centre in Dubai .
Handling DGR goods to be ready for available flights .
Network control Group agent
DHL Egypt
Cairo, Egypt
09.2009 - 05.2015
Responsible for organizing network and commercial flights and for all out bound proceeds from pick up shot to deliver to next HUB
Handling all out bound materials process with all DHL partners like British air ways, Lufthansa air ways, air France, Emirates air lines, Egypt air, Gulf Air
Royal Jordan
Check import/export documentation to determine cargo contents, and classify goods into different fee or tariff groups, using a tariff coding system
Determine method of shipment, and prepare bills of loading, invoices, and other shipping documents
Direct or participate in cargo loading in order to ensure completeness of load and even distribution of weight
Negotiate and arrange transport of goods with shipping or freight companies
Coordinate and supervise activities of workers engaged in packing and shipping merchandise.
Improved customer trust by establishing open lines of communication and effectively handling enquiries.
Negotiated successful property deals for the benefit of all parties involved.
Increased client base with effective marketing strategies and direct outreach efforts.
Conducted thorough market research, resulting in more accurate property valuations.
Maintained high standards of professionalism whilst interacting with clients or colleagues.
Answered calls and resolved queries within target timeframes to achieve KPIs.
Used interpersonal skills to deliver excellent internal and external customer service.
Fulfilled client requests within agreed timeframes to maintain satisfaction.
Education
Bachelor's degree in business administration - undefined
Hilwan University
Cairo
09.2003 - 05.2008
Skills
Microsoft Word
Excel
PowerPoint
Good communicator
Hardworking
Reliable
Inventory management
Order processing
Stock control
Purchase order management
Warehouse coordination
Materials requirement planning
Transportation logistics
Effective negotiation
Freight management
Personal Information
Place of birth: Cairo
Date of birth: 10/06/1986
Gender: Male
Nationality: Egyptian
Marital status: Married
Custom
Hiking, shooting
Languages
English
Advanced
C1
Timeline
Supply chain logistics assistant
General Electric Health Care
06.2017 - 08.2024
Emirates Sky Cargo-Cargo assistant
Emirates airlines
05.2015 - 05.2017
Network control Group agent
DHL Egypt
09.2009 - 05.2015
Bachelor's degree in business administration - undefined