Mohamed Elsayed Ibrahim
Riyadh,Saudi Arabia
Summary
Accomplished professional with a strong foundation in communication, leadership, and analytical thinking. Demonstrates exceptional skills in stakeholder management, problem solving, and risk management. Proficient in budgeting control, resource allocation expertise, and project scoping. Adept at organisation and time management with a proven ability to adapt to changing environments. Career goal includes leveraging extensive Microsoft Office Suite proficiency to drive successful project outcomes.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Senior Project Manager/Business Analysis Expert
STC KSA
Riyadh/Mursalat, Saudi Arabia
01.2021 - Current
- Company Overview: Customer Experience Management Project
- Leading and managing projects: Overseeing the planning, execution, and successful delivery of projects within the telecommunications domain. This includes defining project scope, objectives, deliverables, timelines, and resource allocation.
- Project planning and coordination: Developing comprehensive project plans, including identification of project milestones, tasks, dependencies, and critical paths. Coordinating project activities, ensuring adherence to timelines, and managing project risks and issues.
- Stakeholder management: Engaging and collaborating with internal and external stakeholders, such as clients, vendors, and cross-functional teams, to ensure effective communication, alignment, and successful project outcomes.
- Budgeting and financial management: Monitoring project budgets, tracking expenses, and ensuring cost-effective utilization of resources. Conducting financial analysis and reporting to stakeholders on project financials and variances.
- Team leadership and development: Leading project teams, providing guidance, mentorship, and support to team members. Facilitating a collaborative and inclusive work environment, fostering teamwork, and promoting professional growth and development.
- Project governance and quality assurance: Establishing project governance frameworks, ensuring compliance with organizational standards, policies, and procedures. Implementing quality control measures and conducting project reviews to ensure adherence to quality standards and best practices.
- Risk management and mitigation: Identifying project risks, assessing their potential impact, and developing risk mitigation strategies. Proactively managing and mitigating risks throughout theproject lifecycle to minimize disruptions and maximize project success.
- Project reporting and documentation: Generating regular project status reports, progress updates, and performance metrics. Maintaining accurate project documentation, including project plans, schedules, meeting minutes, and change requests.
- Customer Experience Management Project
Project Manager
STC KSA
02.2019 - 01.2021
- Implemented full life cycle of RPA solutions, identifying opportunities and deploying automation.
- Documented business requirements for optimal deployment of automation projects by RPA Consultant teams.
- Supported customers in adapting to changes for effective utilisation of automation.
- Drafted Process Definition Document (PDD) to guide project execution.
- Developed objects and workflows aligned with client specifications.
- Facilitated technical teams during robotic projects, addressing risks impacting schedule and quality.
- Evaluated performance of project teams to ensure adherence to targets and deadlines.
- Cultivated relationships with key stakeholders and produced monthly performance reports.
- Integrated new technologies into existing systems for improved functionality.
- Delivered high-quality results whilst adhering to strict deadlines and budget constraints.
- Guided the development of project objectives, established clear performance expectations.
- Identified risks, implemented mitigation strategies for secure project outcomes.
- Expedited issue resolution to minimise delays in project timelines.
Team Leader
Etisalat MISR
09.2015 - 01.2019
- Company Overview: An Inventory and Fixed Asset Management Team leader.
- Led the NIM (Network Information Management) project, overseeing the development of a centralized database across the technical department and driving the automation transformation to integrate the NIM system with legacy systems.
- Manage the Asset Management team, responsible for controlling and overseeing Etisalat Network assets.
- Develop and maintain a contracts database and Item Master File (IMF) encompassing all types of equipment in the Etisalat network.
- Lead the physical verification project to ensure the accuracy of the NIM system in reflecting the assets on the ground and initiate the reconciliation process with the Fixed Assets Register (FAR).
- Collaborate with the Finance Department to lead the NFA (Network Fixed Assets) project, evaluating the value of Etisalat's technical network fixed assets and coordinating the integration of the Finance Fixed Asset Register with NIM in collaboration with the IT department.
- Coordinate with Finance and IT departments to integrate the Finance Fixed Asset Register with NIM.
- Establish and maintain a centralized database for the technical department (NIM) and ensure regular updates.
- Manage the integration of IT systems to support the asset lifecycle, including NIM, ERP, and HP systems.
- Regularly update NIM with network planned and unplanned activities.
- Manage all incident cases involving insurance and managed service providers.
- Oversee asset transactions such as asset transfers, asset retirements, and site status changes across the Etisalat network in coordination with the Finance department.
- Design an automation system for asset transfer transactions on the ERP system.
- Define asset indices and corresponding KPIs in collaboration with the PMO team to enhance asset awareness.
- Provide technical support for NIM integration with the Operation and Maintenance Center including daily reconciliation.
- Design of master database (Tractable Assets Definition, Cleansed Item Master file with ET codes, technology, and nature of items.
- An Inventory and Fixed Asset Management Team leader.
Project Manager
Ericsson Egypt LTD
11.2013 - 08.2015
- Company Overview: Project Manager - Etisalat MISR Project
- Identifying WBS locations in the warehouse for new equipment contracts received and for ongoing contracts.
- Review shipments for any discrepancies.
- Making Allocation Sheets based on release materials daily to claim PAC after the acceptance process.
- Provide stock and outbound reports to customers.
- Allocating material released from the warehouse to sites based on related contracts.
- Managing returns to the warehouse and the in-warranty material tracking.
- Managing stolen and faulty material.
- Provide requested customer reports for all material contracts.
- Handled and supervised the material transfer and labeling from DHL to ARAMEX.
- Revise all materials to match SAP System (Ericsson) and Opti log (Aramex) VS Etisalat ERB System to avoid any discrepancies.
- Project Manager - Etisalat MISR Project
IE Senior Specialist
Ericsson Egypt LTD
11.2012 - 10.2013
- Company Overview: Etisalat MISR Project
- Check and analyze survey reports provided by the Survey Team.
- Conducted site survey and inspection in preparation for installation of new and existing Radio Base Station (RBS) and Transmission Link-up site.
- Coordinated with Radio Network Design (RND), Transmission Network Design (TND), and Civil Works Department to achieve the optimum design for a particular site.
- Ensured that all RBS/BTS/TRM installation engineering rules, methods & work instructions were updated and followed.
- Create the needed documentation (SID) for TRM, ROT, and 3G system installation following standard Ericsson.
- Create material order on SAP System.
- Etisalat MISR Project
IE Specialist
Ericsson Egypt LTD
02.2011 - 10.2012
- Company Overview: Vodafone Egypt Project
- Responsible for Vodafone ROT project Material handler and W.H issues.
- Site supervisor.
- Responsible for installation cabinet until site is on air.
- Responsible for delivering site to the customer on air.
- Training Acceptance Supervisor.
- Interface with Vodafone customer.
- Prepare a snag list.
- Receive packages.
- Vodafone Egypt Project
Surveyor for Transmission Project
Ericsson Egypt LTD
10.2010 - 01.2011
- Company Overview: Orange Egypt Project
- Orange Egypt Project
Education
Bachelor's degree - Commerce, Accounting
Cairo University
Cairo/Egypt 09.2004 - 05.2007
Master - Software Engineering
Graduate School of Statistical Research Cairo University
Cairo/Egypt 09.2022 - 05.2024
Skills
- Communication
- Leadership
- Adaptability
- Organization and Time Management
- Analytical Thinking
- Stakeholder Management
- Problem Solving
- Collaboration
- Risk Management
- Leadership mastery
- Budgeting control
- Resource allocation expertise
- Project scoping
- Microsoft office suite proficiency
Certification
- Tmforum certifications in Digital Transformation, Customer Experience, and Business Process
- Lean 6 Sigma Green Belt
- Certified Scrum Product Owner (CSPO)
- Project Management Professional (PMP)
- Certified Business Analysis Professional (CBAP) (study)
- Professional Scrum Master (PSM1)
- TM Forum Business Development Manager
- Frameworks Foundation-Level (TM Forum)
- Business Process Framework (eTOM- TM Forum)
- Information Framework (SID-TM Forum)
- DevOps Foundation
- Application Framework Foundation (TAM-TM Forum)
- UIPath Advanced training (Foundation, Orchestrator, Business Analyst, Development)
- Practical Mobile Diploma
- RBS6000 Series Installation Ericsson
- RBS6000 Series 3G Commissioning Ericsson
- RBS6000 Series 2G Commissioning Ericsson
- Dale Carnegie Leadership Training for Managers
- Dale Carnegie High Impact Presentations
- Dale Carnegie Customer Focus
- Dale Carnegie Time Management
- TN Configuration & Installation Ericsson
- Site Engineering RADIO Products Ericsson
Personal Information
- Date of birth: 01/19/86
- Nationality: Egyptian
- Marital status: Married
Custom
Exempted
Languages
Arabic
Native
English
Upper intermediate
Timeline
Master - Software Engineering
Graduate School of Statistical Research Cairo University
09.2022 - 05.2024
Senior Project Manager/Business Analysis Expert
STC KSA
01.2021 - Current
Project Manager
STC KSA
02.2019 - 01.2021
Team Leader
Etisalat MISR
09.2015 - 01.2019
Project Manager
Ericsson Egypt LTD
11.2013 - 08.2015
IE Senior Specialist
Ericsson Egypt LTD
11.2012 - 10.2013
IE Specialist
Ericsson Egypt LTD
02.2011 - 10.2012
Surveyor for Transmission Project
Ericsson Egypt LTD
10.2010 - 01.2011
Bachelor's degree - Commerce, Accounting
Cairo University
09.2004 - 05.2007
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