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Mohamed Elshiekh
Retail Manager
Riyadh
Summary
Dedicated Retail Sales Manager with background in staff oversight and maximizing productivity. Knowledgeable in current merchandising trends, customer needs and shrink reduction. Successful career history comprising more than 28 years.
Overview
30
30
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Retail Manager
RAK Ceramics
Riyadh
12.2019 - Current
- Trained and developed new employees for ease of transition into team.
- Exhibited excellent people skills during interaction with employees and customers.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Created employee schedules to align coverage with forecasted demands.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Analyse sales data and plan operations accordingly.
- Stock and inventory management.
- Plan in-store events and liaise with charities.
Eastern Province Sales Manager
Mechanical & Chemical Supplies Co., Ltd
Khobar
01.2017 - 09.2019
- Achieve growth and hit sales targets by successfully managing the sales team in both Retail and Projects Divisions .
- Design and implement a strategic business plan that expands companys customer base and ensure its strong presence.
- Own recruiting, objectives setting, coaching and performance monitoring of sales representatives.
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
- Follow up daily sales and recivables activities and reporting to the line manager .
- Secure adherence to companys policies and guidelines .
Assistant Sales Manager
Alshaya Enterprises
KHOBAR
12.2013 - 12.2016
- Preperain annual sales forecasts and analizing market shares .
- Information flow inwards to our staff and outwards to our customer and venders .
- Drive sales forces to achieve sales target .
- Follow up daily sales and recivables activities and reporting to the line manager .
- Stock profiling , pricing and margin settins .
- Stock analizing and product display .
- Communicate with clients and evaluate their needs and specifications.
- Secure adherence to companys policies and guidelines.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Assisted sales team with completing customer transactions and managing issues.
Showroom Manager
NAJEM ABA HUSSAIN EST
01.2000 - 09.2012
- Drive sales forces to achieve sales target
- Follow up daily sales and recivables activities and reporting to the line manager
- Stock profiling , pricing and margin settins
- Stock analizing and product display
- Communicate with clients and evaluate their needs and specifications
- Secure adherence to companys policies and guidelines
- Drive sales forces to achieve sales target
- Follow up daily sales and recivables activities and reporting to the line manager
- Stock profiling , pricing and margin settins
- Communicate with clients and evaluate their needs and specifications
- Drive recruitment process and training & development
- Assist the manager in organizing, planning and implementing strategy
- Secure adherence to companys policies and guidelines.
Sales Exceutive
10.1993 - 12.1999
- NAJEM ABA HUSSAIN EST
- Jeddah Branch
- Stock analizing and product display
- Information flow inwards to our staff and outwards to our customer and venders
- Drive sales forces to achieve sales target
- Follow up daily sales and recivables activities and reporting to the line manager
- Secure adherence to companys policies and guidelines
- Stock analizing and product display .
Education
Bachelor of Commerce
Faculty of Commerce
Tanta , Egypt 08.1986 - 06.1990
Skills
Distribution center management
Merchandising
Business Development
Marketing strategy
Strategic selling
Process and procedure development
Employee scheduling
Relationship building
Staff training/development
Coaching and mentoring
Product development
Software
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Retail Manager
RAK Ceramics
12.2019 - Current
Eastern Province Sales Manager
Mechanical & Chemical Supplies Co., Ltd
01.2017 - 09.2019
Assistant Sales Manager
Alshaya Enterprises
12.2013 - 12.2016
Showroom Manager
NAJEM ABA HUSSAIN EST
01.2000 - 09.2012
Sales Exceutive
10.1993 - 12.1999
Bachelor of Commerce
Faculty of Commerce
08.1986 - 06.1990