Mohamed Fouda
Riyadh,Saudi Arabia
Summary
Results-driven pharmacist with 11 years of experience in the pharmaceutical industry, including 5 years in managerial roles across Sales, Training, Operations, Marketing, and CRM. Specialized in Customer Relationship Management (CRM) and Sales Force Effectiveness (SFE), ensuring strategic business growth through data-driven decisions, customer engagement, and team development. Extensive experience across Egypt and KSA. MBA Holder (2024).
Overview
12
12
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Product Manager & CRM Specialist
Medi-Sense KSA
2024.01 - 2025.02
- Developed and implemented strategic marketing plans with CRM integration
- Led KOL engagement initiatives across KSA, strengthening customer relationships
- Launched Glycelax in KSA, coordinating cross-functional teams
- Conducted market analysis to identify trends, threats, and opportunities
- Trained sales teams in marketing strategies, soft skills, and CRM utilization
- Supported business development with data-driven insights
- Manage over 35 employees.
Operations Control Supervisor
SPIMACO KSA
2022.01 - 2023.01
- Managed commercial control, including pricing, bonuses, and discount structures
- Optimized supply chain operations, ensuring stock availability and delivery efficiency
- Collaborated with regulatory teams on recalls and pricing strategies
- Implemented CRM tools to enhance customer service and market response
Training Supervisor
SPIMACO KSA
2019.01 - 2022.01
- Trained and developed 32 medical representatives and 4 supervisors in CRM and SFE
- Conducted double visits for training needs assessment (TNA) and evaluation
- Provided structured feedback, role plays, and hands-on sales coaching
- Led online training sessions for Oman & Bahrain teams during COVID-19
Medical Representative
SPIMACO KSA | Abbott Egypt | Hikma Egypt
2013.01 - 2019.01
- Achieved sales targets consistently in CVS & Diabetes segments
- Strengthened HCP relationships through CRM-driven engagement
- Developed deep understanding of sales territories and customer needs
Education
MBA - Marketing
Cardiff School of Business
United Kingdom 2023.01 - 2025.02
Bachelor of Pharmacy -
Cairo University
Egypt 2013.01 - 2013.12
Skills
- CRM & KOL Management
- Sales Force Effectiveness (SFE) & Training
- Marketing Strategy & Product Launches
- Business Development & Market Analysis
- Customer Engagement & Relationship Building
- Supply Chain & Commercial Operations
- Leadership & Cross-functional Collaboration
- Presentation skills
Certification
- Professional Supervision, SPIMACO Training Center, 2021
- Train the Trainer (TOT), SPIMACO Training Center, 2019
- Pharmaceutical Marketing Foundation Diploma, Online, 2018
- Leadership Mindset, LinkedIn Education
- Strategic Thinking, LinkedIn Education
- Speaking Confidently & Effectively, LinkedIn Education
Custom
Available upon request.
Timeline
Product Manager & CRM Specialist
Medi-Sense KSA
2024.01 - 2025.02
MBA - Marketing
Cardiff School of Business
2023.01 - 2025.02
Operations Control Supervisor
SPIMACO KSA
2022.01 - 2023.01
Training Supervisor
SPIMACO KSA
2019.01 - 2022.01
Medical Representative
SPIMACO KSA | Abbott Egypt | Hikma Egypt
2013.01 - 2019.01
Bachelor of Pharmacy -
Cairo University
2013.01 - 2013.12