MOHAMED HAFEZ
Khamis Mushait,'Asir Region
Summary
Confident leader with background upholding high standards in busy industrial settings. Methodical thinker with proven organisational skills. Excels at logistical planning, supply management, and cost control. Highly-organised Sales Supervisor with [Number] years of experience. Leads teams to effectively to boost revenue. Strong budgeting and data analysis expertise. Friendly Sales Supervisor with over [Number] years of experience managing sales team and achieving solid results. Skilled in providing direction, motivation and guidance to sales teams. Adept in hiring and training new employees. Knowledgeable in all legal compliance procedures. Diligent Human Resource Manager with [Number] years of experience aiding impactful HR strategy for continued company progression. Consistently meeting compliance targets through thorough policy development and expert implementation. Efficient Human Resource Manager with extensive experience providing developed professional support for continued best company practices. Deftly managing [Type] processes with [Area of expertise] expertise for continued progression and profitability.
Overview
11
11
years of professional experience
Work History
Receptionist
Nile Cruise Luxor Aswan
Luxor, Aswan
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Kept reception area clean and neat to give visitors a positive impression of the company.
- Managed bookings using Booker software to schedule, cancel and re-arrange [Timeframe] appointments.
- Managed office inventory to ensure timely ordering and replenishment of low-level stock.
- Screened and verified visitor IDs, maintaining security of personnel and office environment.
- Scheduled meetings and client appointments for team of [Number]+.
- Reduced waiting times through effective time and resource management.
- Collected and distributed incoming mail, employing strict confidentiality throughout.
GENERAL SUPERVISOR
RWASY ALEMDAD COMPANY FOR INDUSTRY
Khamis Mushait, 'Asir Region
09.2021 - Current
- Compiled data on economics, supply chain and industry trends to build successful manufacturing plans.
- Estimated costs, generated reports, and maintained detailed records.
- Maintained team-oriented atmosphere with open communication and quick conflict resolution.
- Supervised activities of workers and enforced safety regulations.
- Directed work of labourers and specialist team members to produce quality results.
- Tracked employee performance, assessed daily output and implemented corrective actions to close gaps.
- Analysed and improved manufacturing processes to cut costs.
- Arranged manufacturing schedules to minimise downtime.
- Worked closely with management to manage staff levels and allocate resources for production plans.
- Used multi-source data to determine sales and delivery terms for products and services.
- Shaped business direction through rigorous research and strategy development.
- Promoted branding initiatives to maximise customer outreach.
- Developed marketing campaigns to expand client base.
Human Resources & Sales & Casher & supervisor
AL-AROBA FACTORY Ready Mix Concrete
Jizan, Jazan Region
02.2013 - 02.2021
- Maintained high suitability standards through diligent screening, interview and assessment processes.
- Handled end-to-end recruitment processes, ensuring smooth and swift transactions from initial advert to job offer.
- Acquired new clients through market mapping and LinkedIn prospecting.
- Oversaw comprehensive recruitment processes from advertising to candidate selection.
- Assisted customers with varying questions using product knowledge and service expertise.
- Documented customer interactions and prepared paperwork for follow-up actions.
- Trained new associates on cash register operations, advising on appropriate handling of customer sales, refunds and cashing up.
- Developed and implemented talent acquisition campaigns with budgets of up to £[Number].
- Maintained and updated personnel records, ensuring employee information was accurately stored in [Software] for traceability compliance.
- Supported Human Resources team of [Number] staff through dedicated [Action] and [Action].
- Clearly communicated and enforced HR policies to team members, cultivating compliant and satisfied workforce.
- Coached team members to reach and exceed weekly and monthly sales goals.
- Organised and coordinated sales team schedules, helping staff meet company and client expectations.
- Checked shop merchandise regularly to verify proper display, oversee replenishment activities and enforce planogram requirements.
Receptionist
Fort Arabesque Resort, Spa & Villas
Hurghada - Safaga Road, EGYPT - REDSEE
06.2018 - 02.2019
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Kept reception area clean and neat to give visitors a positive impression of the company.
- Managed bookings using Booker software to schedule, cancel and re-arrange [Timeframe] appointments.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Supported fire evacuations with clear communication and rigorous attendance checks.
- Supported sales and marketing teams, including lead and campaign list building.
- Managed office inventory to ensure timely ordering and replenishment of low-level stock.
Snack Bar Assistant
Marina wadi doom
Ain Sokhna in the Suez Governorate region, read see
07.2017 - 12.2017
- Learned all tasks required quickly to maximise performance.
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
- Processed orders to meet [Number] minute timeframe targets.
- Learned all tasks required quickly to maximise performance.
- Updated and retrieved customer data to develop tailored product solutions.
- Consistently went above and beyond job requirements, regularly exceeding targets and expectations.
Education
Bachelor of Tourism and Hotels - Hotel, food and beverage management and front clerk
King Mariout Academy
ALEXANDRIE2011
Skills
- Priority management
- Inventory oversight
- Team Building
- Project Management
- Contract Management
- Sales strategies
- Key Performance Indicator monitoring
- Rota management
- Sage expertise
- Customer service
- Data collection and analysis
- Inspiring leadership
- Team supervision
- Business administration
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Supervisor General
"The primary role of the supervisor is to plan, coordinate and oversee a group or team of people to efficiently use available resources and maximize productivity in order to achieve set objectives."
Languages
Arabic
Native language
English
Upper intermediate
B2
Timeline
GENERAL SUPERVISOR
RWASY ALEMDAD COMPANY FOR INDUSTRY
09.2021 - Current
Receptionist
Fort Arabesque Resort, Spa & Villas
06.2018 - 02.2019
Snack Bar Assistant
Marina wadi doom
07.2017 - 12.2017
Human Resources & Sales & Casher & supervisor
AL-AROBA FACTORY Ready Mix Concrete
02.2013 - 02.2021
Receptionist
Nile Cruise Luxor Aswan
Bachelor of Tourism and Hotels - Hotel, food and beverage management and front clerk
King Mariout Academy
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