Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
Work availability
Timeline
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mohamed hagag

mohamed hagag

JEDDAH,Saudi Arabia

Summary

Strategic planner and operational leader with strong background improving performance, productivity, efficiency and profitability of departmental and organisational operations. Practiced in providing assorted teams with support and resources to succeed.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work history

Operations Manager marketplace

eddy company
JEDDAH, Saudi Arabia
09.2020 - Current
  • Reduced costs and improved operations by analyzing processes and customer feedback.
  • Analyzed financial data to track and achieve budget targets.
  • Managed and motivated high-performing teams for successful KPI attainment.
  • Performed strategic process improvements and updated methodologies to enhance operations.
  • Monitored and reviewed operational performance, aiding improved business strategy to maximize productivity.
  • Drove performance while managing and maintaining customer expectations, quality standards and SLAs.
  • Cut company operating budgets through improved staffing, resourcing and inventory management.
  • Noted employee absences and grievances, and improved team development and performance with right training.
  • Aided senior leadership by recommending corrective actions and improvements to company operations.
  • Developed, recommended and implemented strategies to improve employee work quality and speed.

Education

High School Diploma -

Mansoura University
cairo
09.1996 - 07.2000

Skills

  • Process improvement strategies
  • Inventory control
  • Oracle database management
  • Mergers and acquisitions knowledge
  • Warehouse operations
  • Contract management
  • Profit and loss analysis
  • Change management

Languages

English
Fluent

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline

Operations Manager marketplace

eddy company
09.2020 - Current

High School Diploma -

Mansoura University
09.1996 - 07.2000

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