Mohamed Hamed
Senior Sales And Digital Marketing
Summary
I am actively seeking a professional opportunity in the field of sales or marketing, leveraging my extensive experience acquired over the years. I bring forth effective leadership skills and a demonstrated ability to swiftly adapt to diverse work environments and teams. My commitment to achieving goals aligns seamlessly with my collaborative approach to enhancing marketing strategies.
Overview
7
7
years of professional experience
2
2
Language
Work History
Digital Marketing ,E-Commerce Manger
Dr Scent Sa.
Riyadh
04.2021 - Current
- Managing the website and social media accounts
- Create and manage all marketing campaigns on all platforms
- Managing the team to achieve a productive work environment
- Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.
- Initiated market research studies and analyzed findings.
- Leveraged Google Analytics and AB testing to monitor effectiveness of online marketing strategies, website content and user experience.
- Established and maintained balanced and accurate e-commerce budget to execute on initiatives with proper funding and enrich customer experience.
- Incorporated e-commerce objectives in social media platform management.
- Helped find leading online retailers and platforms to connect with consumers.
- Constructed new payment systems for online orders to optimize website shopping and boost sales.
- Developed and executed e-commerce positioning, values, tone of voice and design elements to bring value and convenience to customers.
- Tracked consumer behavior, content management and weight of purchase to develop robust customer acquisition and retention programs.
- Supported annual media planning process and media buying for digital content.
Projects Manager
Dr Scent Sa.
08.2020 - 04.2021
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Analyzed project performance data to identify areas of improvement.
- Developed and implemented project plans and budgets to ensure successful execution.
- Identified plans and resources required to meet project goals and objectives.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Developed and initiated projects, managed costs, and monitored performance.
- Managed projects from procurement to commission.
- Planned, designed, and scheduled phases for large projects.
- Developed and implemented strategic project plans to meet business objectives.
TEAM LEADER AND TRAINER
Vodafone Eg.
cairo
01.2017 - 01.2020
- Complain team and customer care
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Reviewed, implemented and updated company records related to team activities for future reference.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Held weekly team meetings to inform team members on company news and updates.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Created and managed team plans
- Generated reports detailing findings and recommendations.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Marketing Specialist Freelancer
Design It
cairo
06.2016 - 12.2019
- Identified appropriate marketing channels and target customers for campaigns.
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Monitored trends in social media, industry, and competitive landscape to create new material.
- Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
- Worked closely with in-house design team to develop visuals for content.
- Met with vendors to assess products, inquire about services and negotiate pricing.
- Updated customer database and generated lists and counts for direct marketing projects.
- Tracked trade show expenses to maintain budget.
- Updated social media platforms with latest news and corporate details.
- Shadowed senior personnel on complex marketing pursuits to build skills set.
- Wrote engaging and successful marketing, advertising, and website copy.
- Created customized marketing materials to increase product awareness.
- Researched and evaluated potential new markets and products.
- Generated reports to support development and implementation of marketing plans.
- Designed and implemented advertising and public relations activities.
- Administered and procured funding for new marketing programs.
- Teamed with advertising agencies and outside consultants to develop strategic marketing plans.
- Collaborated closely with graphic designers, subject matter experts (SMEs) and technical staff to produce compliant, on-time proposals.
- create and manged campaign
Education
Bachelor - BUSINESS ADMINISTRATION And Marketing
FACULTY OF COMMERCE
Mansoura Universty 09.2014 - 05.2019
Skills
training skillsTeam BuildingMarketing
Customer targeting
Data Analytics
Strategic planning
ROI understanding
Business development and planning
Competitive analysis
Database Management
New Business Development
Sales Reporting
SEM trend knowledge
Sales processes
Coaching and mentoring
Trained in consumer marketing
Ad development
Direct sales
Sales presentations
Analytical problem solver
Solution selling
nationalty
Egyptian
Additional Information
- E-commerce
- Sales skills
- Management skills
- Development skills
quotes
You can no longer please your customers, you must make them happy
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Digital Marketing ,E-Commerce Manger
Dr Scent Sa.
04.2021 - Current
Projects Manager
Dr Scent Sa.
08.2020 - 04.2021
TEAM LEADER AND TRAINER
Vodafone Eg.
01.2017 - 01.2020
Marketing Specialist Freelancer
Design It
06.2016 - 12.2019
Bachelor - BUSINESS ADMINISTRATION And Marketing
FACULTY OF COMMERCE
09.2014 - 05.2019