Mohamed Hanafy
Riyadh,Saudi Arabia
Summary
Results-oriented Territory Sales Manager with high energy levels and passion for customer service and sales. Polished in increasing sales volume by developing business opportunities and implementing effective sales programs. Critical thinker possessing first-rate multitasking, problem-solving and communication skills. Expertise in reducing turnover and minimizing shrinkage. Successfully expand territories by deploying strategic management plans. Organize comprehensive sales strategies factoring in advertising, logistic, and 18 years of experience in information technology industry environments.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Territory Sales Manager
Pioneers Information Technology Co. Ltd
01.2020 - Current
- Increased sales revenue by developing and implementing strategic territory plans.
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
- Set ambitious yet achievable sales targets for the territory team; provided motivation through ongoing coaching and guidance towards goal attainment.
- Established strong relationships with key clients, boosting customer retention rates.
- Spearheaded strategic sales initiatives resulting in a 20% increase in annual revenue.
- Developed and maintained strong client relationships, enhancing customer retention by 15%.
- Led a high-performing sales team, achieving quarterly sales targets consistently.
- Analyzed market trends to identify new business opportunities and implemented effective sales strategies.
Deputy Sales Manager
Bmb Group
01.2018 - 12.2019
- Increased average deal size by upselling additional products or services whenever appropriate during client negotiations.
- Mentored junior sales staff members, fostering an environment of continuous learning and improvement within the team.
- Organized regular team meetings to discuss progress updates as well as identifying areas requiring further development or assistance.
- Identified new business opportunities and established partnerships, contributing to company growth and expansion.
- Assisted in the development of sales plans, contributing to a 12% increase in market share.
- Coordinated with cross-functional teams to streamline sales processes and improve efficiency.
- Mentored junior sales staff, enhancing their performance and productivity.
Senior Sales Account Manager
Bmb Group
10.2014 - 12.2018
- Managed complex sales cycles, navigating internal hurdles to close deals successfully.
- Maximized account retention rates by providing personalized support throughout entire customer lifecycle.
- Optimized CRM systems usage for efficient pipeline tracking, communication logging, forecasting accuracy improvements.
- Delivered engaging presentations to showcase product offerings and value propositions effectively.
- Managed key accounts, driving significant revenue growth and client satisfaction.
- Conducted market analysis to inform sales strategies and product offerings.
- Successfully negotiated high-value contracts, contributing to the company's profitability.
Business Development Advisor
Ofis-Soft
03.2013 - 09.2014
- Evaluated the success of marketing initiatives, refining strategies as needed to optimize results.
- Worked closely with product development teams to ensure offerings met both customer needs as well as market demands.
- Boosted company revenue by developing and implementing strategic business plans.
- Identified new market opportunities for increased profitability and growth.
- Identified new business opportunities and developed strategies to capitalize on them.
- Established and maintained partnerships with key stakeholders.
- Played a crucial role in expanding the company's footprint in the Libyan market.
- Opened over 15 new accounts, exceeding goals by 12%.
Business Development Advisor
Megacom Mc
11.2010 - 02.2013
- Evaluated the success of marketing initiatives, refining strategies as needed to optimize results.
- Worked closely with product development teams to ensure offerings met both customer needs as well as market demands.
- Developed business plans and sales strategies to achieve company objectives.
- Conducted market research to identify potential clients and growth opportunities.
- Successfully closed deals that contributed significantly to revenue growth.
- Managed needs of more than 25 customers at once using strong prioritization and multitasking abilities.
Area Sales and Operations Manager
Ultimate Solutions
10.2008 - 10.2010
- Ensured compliance with legal requirements and company policies across all regional channel activities.
- Provided ongoing support and training to channel partners, ensuring their success with our products.
- Implemented performance metrics to evaluate and optimize partner effectiveness.
- Conducted regular business reviews with partners to assess performance and address areas of improvement.
- Oversaw sales and operations within the designated area, achieving sales targets.
- Implemented operational improvements that increased efficiency and reduced costs.
- Developed and executed promotional campaigns to drive sales.
- Improved online sales conversion rates by 12% while fostering amazing customer experiences.
Senior Sales Executive
Al-Moasher Business
12.2006 - 09.2008
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Developed customized proposals that addressed specific client needs, ultimately securing their commitment and loyalty.
- Exceeded sales targets by effectively managing a diverse portfolio of products and services.
- Consistently monitored sales performance metrics, adjusting tactics as necessary to achieve desired results.
- Achieved sales targets consistently through effective account management and sales techniques.
- Developed strong relationships with clients, leading to repeat business and referrals.
- Contributed to the development of sales strategies and marketing initiatives.
Sales Executive
Al-Moasher Business
05.2005 - 11.2006
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Successfully managed a portfolio of clients, achieving sales goals.
- Conducted market research to inform sales tactics and strategies.
- Provided exceptional customer service, ensuring client satisfaction.
Education
Master of Science - Accounting And Business Management
Knowledge Academy
Cairo, Egypt05.2014
Bachelor of Science - Accounting And Business Management
Cairo University
Cairo, Egypt05.2004
Skills
- Territory expansion
- Sales closing
- Territory Growth
- Business growth and retention
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Negotiation expertise
- Sales Presentations
- Solution selling
- Pipeline Management
Certification
- CSE - Certified Sales Executive
- CSP - Certified Sales Professional
Languages
Arabic
Native language
English
Advanced
C1
Technical Skills
- Microsoft Products: Dynamics 365 for Finance Operations, Dynamics Business Central, Dynamics CRM, Azure, Power Platform, Power BI, Office 365
- Software Solutions: Dynamics Mobile, Laserfiche (ECM, DMS & BPM Solution), Creatio (No-Code Low-Code Platforms)
- Business Intelligence: Tableau, Qlik, Power BI
- Data Analytics: DataRobot (Enterprise AI Platform), Alteryx (Self-Service Data Analytics)
- Property Management Systems
- Software as a Service (SaaS)
Timeline
Territory Sales Manager
Pioneers Information Technology Co. Ltd
01.2020 - Current
Deputy Sales Manager
Bmb Group
01.2018 - 12.2019
Senior Sales Account Manager
Bmb Group
10.2014 - 12.2018
Business Development Advisor
Ofis-Soft
03.2013 - 09.2014
Business Development Advisor
Megacom Mc
11.2010 - 02.2013
Area Sales and Operations Manager
Ultimate Solutions
10.2008 - 10.2010
Senior Sales Executive
Al-Moasher Business
12.2006 - 09.2008
Sales Executive
Al-Moasher Business
05.2005 - 11.2006
Master of Science - Accounting And Business Management
Knowledge Academy
Bachelor of Science - Accounting And Business Management
Cairo University
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