Mohamed Ibrahim Mohamed Dessouky
Jeddah
Summary
A dynamic Regional Manager with over 20 years of experience in the coffee, retail, and F&B sectors. Specialized in leading regional operations, setting strategic plans, and managing large, diverse teams. Seeking to leverage strong leadership and analytical skills to drive operational growth and optimize profitability in a challenging and evolving business environment.
Overview
20
20
years of professional experience
2005
2005
years of post-secondary education
Work history
Regional Manager
Al-Amjad Company (Barns Coffee)
Jeddah
05.2015 - 11.2025
- Developed and executed comprehensive regional strategic plans, significantly contributing to the overall increase in brand sales efficiency.
- Managed substantial regional operating budgets, successfully implementing cost-reduction measures and enhancing profit margins.
- Led and developed regional teams, including implementing robust training and mentoring programs to ensure excellence in service quality.
- Oversaw the successful launch and efficient operation of new branch openings across the region.
- Analyzed operational performance and sales data using Business Intelligence (Power BI) tools to inform strategic decision-making.
Store Manager
Alshaya Group (Starbucks)
09.2007 - 05.2015
- Managed all operational aspects of the branch, including sales performance, customer service, and inventory control.
- Trained and coached store employees to deliver exceptional customer experiences and maintain the brand's global quality standards.
- Consistently achieved monthly and quarterly sales targets, contributing to customer base expansion.
Supervisor
Bakcenta Company (Cranbola)
05.2006 - 09.2007
- Provided direct supervision for the team during daily operational shifts.
- Ensured compliance with all Standard Operating Procedures (SOPs) and product quality guidelines.
- Effectively handled customer inquiries and complaints, ensuring prompt and satisfactory resolution.
Stock Trader
Misr for Central Clearing, Depository and Registry (MCDR)
01.2006 - 05.2006
- Executed stock trading operations in the securities market and managed investment portfolios as per departmental directives.
- Conducted financial data and market report analysis to support trading decisions.
Education
Bachelor of Business Administration (BBA) - Investment Portfolios
6 October University
Skills
- Technical Skills
- Microsoft Excel (Advanced Proficiency)
- Microsoft Word
- Microsoft PowerPoint
- Power BI (Business Intelligence)
- Soft Skills
- Leadership and Team Oversight
- Teamwork and Collaboration
- Effective Communication
- Problem Solving and Decision Making
LANGUAGES
Language | Proficiency |
Arabic | Native |
English | Excellent (Reading, Writing, and Speaking) |
Timeline
Regional Manager
Al-Amjad Company (Barns Coffee)
05.2015 - 11.2025
Store Manager
Alshaya Group (Starbucks)
09.2007 - 05.2015
Supervisor
Bakcenta Company (Cranbola)
05.2006 - 09.2007
Stock Trader
Misr for Central Clearing, Depository and Registry (MCDR)
01.2006 - 05.2006
Bachelor of Business Administration (BBA) - Investment Portfolios
6 October University