Mohamed Ismael Abdelmaged
Riyadh
Summary
Seasoned program and delivery leader with over 14 years of experience in driving complex, large-scale digital transformation, infrastructure, and telecommunications programs across Saudi Arabia and the region. Recognized as the IPMA Sustainability Project Manager of the Year – Silver Winner (2025) for excellence in sustainable leadership and digital transformation. Certified in multiple project management frameworks, specializing in aligning technology initiatives with organizational strategy, managing multimillion-dollar programs, and delivering measurable business value through agile, sustainable, and people-first practices. Proven track record at Solutions by STC for delivering large-scale digital, data center, and core infrastructure programs on time and within scope, resulting in measurable impact. A strategic and empathetic leader adept at fostering collaboration across cross-functional teams, building stakeholder trust, and overseeing projects from inception to completion. Excels in team coordination and stakeholder management to ensure seamless delivery, continuous improvement, and innovation in fast-paced environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Program Manager
Solutions by STC
12.2023 - Current
- Led cross-functional teams to deliver projects on time and under budget.
- Facilitated stakeholder meetings, ensuring alignment and transparency.
- Executed risk management strategies, minimizing project disruptions.
- Monitored project budgets, scrutinising expenditures and recommending cost-effective measures.
- Implemented proactive changes to programme operations to best meet goals.
- Coordinated strategic planning activities based on current data.
- Evaluated programme outcomes against predefined objectives, providing insights for future planning.
- Oversaw staff operations, training and performance to accomplish objectives.
- Developed key performance indicators for tracking and evaluating new policies.
Senior Project Manager
Solution by STC
03.2022 - 12.2023
- Implemented change management processes to keep projects up-to-date and smooth resistance to new concepts.
- Tracked and communicated project status, timelines, budgets and action items from project inception to delivery.
- Collaborated with cross-functional teams to draft strategic, realistic project schedules and plans.
- Oversaw each step of the project, meeting goals and achieving deadlines.
- Led and motivated talented project teams, consistently achieving against KPIs.
- Delivered projects on time and within budget.
- Developed statement of work for product classification contract and devised sourcing strategy to maintain costs and clarify service expectations.
Customer Success Manager
STCS
03.2020 - 03.2022
- Managing STC-PAY infrastructure, core banking and Security Program
- Ensure effective management of project resources, budgets and expenses
- Analysed customer feedback to identify trends and areas for improvement, driving product enhancements.
- Conducted regular review meetings with clients, assessing service performance and aligning future objectives.
- Supported customers through implementation, adoption, renewal and growth to drive long-term success and value.
Project Manager
STCS
06.2017 - 03.2020
- Monitored project budgets, scrutinising expenditures and recommending cost-effective measures.
- Implemented proactive changes to programme operations to best meet goals.
- Collaborated with cross-functional teams to develop and implement new policies.
- Coordinated strategic planning activities based on current data.
- Evaluated programme outcomes against predefined objectives, providing insights for future planning.
- Oversaw staff operations, training and performance to accomplish objectives.
Project Manager
Ejtech
01.2014 - 06.2017
- Led cross-functional teams to deliver projects on time and under budget.
- Implemented risk management strategies, reducing project delays.
- Achieved client satisfaction through effective communication.
- Drove innovation by integrating new technologies and improving project outcomes.
Project Team Leader
Ejtech
02.2011 - 12.2013
- Implemented agile methodologies, boosting team efficiency.
- Cultivated client relationships, increasing business continuity.
- Presented project updates to stakeholders, ensuring transparency and trust.
Enterprise Technical Support Engineer
TE DATA EGYPT
07.2010 - 01.2011
- Analyzed customer feedback, driving product improvements and upgrades
- Developed comprehensive documentation, streamlining support processes
- Managed high-priority incidents, ensuring minimal impact on business
Education
Master of Business Administration - Business Administration
Manchester Metropolitan University
Manchester, United Kingdom01.2022
Diploma of Higher Education - Strategic Management and Leadership practice
Chartered Management Institute
United Kingdom01.2023
Bachelor of Engineering - Electronics & Communication Engineering
Institute of Aviation Engineering & Technology
Egypt01.2009
Skills
- Project budgeting
- Project goals and milestones
- High-value project management
- Cost control
- PMBOK methodology
- Consensus building
- Waterfall project management
- Risk management
- Excel expertise
- Relationship building
- MS project
- Agile management & Scrum methodology
- Budget management
- Cross-functional collaboration
- Change management
Certification
- PMP Certified
- PMO Certified Practitioner (PMO-CP)
- Signature Program
- Mini-MBA Diploma from International Business Management Institute
- Change Management Certificate from IBMI.
- Certified Scrum Master (CSM)
- Business continuity from PMI
- Six Sigma yellow belt certified
- Problem Solving & Decision Making
- CCNA & CCNP Certified
- OSHA Certified
Timeline
Program Manager
Solutions by STC
12.2023 - Current
Senior Project Manager
Solution by STC
03.2022 - 12.2023
Customer Success Manager
STCS
03.2020 - 03.2022
Project Manager
STCS
06.2017 - 03.2020
Project Manager
Ejtech
01.2014 - 06.2017
Project Team Leader
Ejtech
02.2011 - 12.2013
Enterprise Technical Support Engineer
TE DATA EGYPT
07.2010 - 01.2011
Master of Business Administration - Business Administration
Manchester Metropolitan University
Diploma of Higher Education - Strategic Management and Leadership practice
Chartered Management Institute
Bachelor of Engineering - Electronics & Communication Engineering
Institute of Aviation Engineering & Technology