Mohamed Jalal
Jeddah,Saudi Arabia
Summary
Dependable professional with knack for problem-solving and dedication to delivering high-quality service. Skilled in troubleshooting and customer relations, with solid foundation in technical support and maintenance. Poised to enhance operational efficiency and customer satisfaction through proactive solutions and technical expertise.Dependable professional with knack for problem-solving and dedication to delivering high-quality service. Skilled in troubleshooting and customer relations, with solid foundation in technical support and maintenance. Poised to enhance operational efficiency and customer satisfaction through proactive solutions and technical expertise.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Field Service Engineer
Tamer Healthcare
Jazan, Saudi Arabia
10.2020 - Current
- Led execution of projects across various medical modalities.
Maintained, calibrated, and commissioned various medical equipment to ensure optimal performance.
- Formulated and updated technical specifications and compliance checklists for new biomedical equipment acquisitions.
- Technically evaluated clinical equipment proposals and reviewed tenders alongside senior management.
- Performed scheduled preventive maintenance and repairs to guarantee accuracy of test results.
- Installed and inspected new medical equipment prior to handover to end-users.
- Maintained accurate records and reports, coordinating with service engineers on repairs.
- Recommended adequate stock levels for spare parts and technical manuals for efficient maintenance.
Biomedical Engineer
Ayadic Medical
Riyadh, Saudi Arabia
02.2019 - 08.2020
- Install, Diagnose and resolve equipment malfunctions by following needed instructions, test instruments, and troubleshooting resources.
- Conduct component and equipment testing and calibration as per the company policies.
Biomedical Engineer
Olaybi Medical Services
Riyadh, Saudi Arabia
12.2016 - 08.2018
- Diagnose and resolve malfunctions adhering to manufacturer guidelines and Perform efficient installations of various dental modalities.
Education
Bachelor of Science - Biomedical Engineering/Medical Imaging
University of Medical Sciences & Technology
Skills
- Ensure high customer satisfaction through dedicated support and teamwork (client focus)
- Design and implement effective systems leveraging resources and knowledge tools (Solution architect)
- Actively participate in project teams, offering implementation and integration expertise (Project contributor)
Certification
- Fujifilm Advanced FSE Troubleshooting Course.
- Nihon Kohden Service Training.
- Mindray Course on Ultrasound Modalities.
- Linet Service Training Basic Level.
- Euronda Pro System Technical Service Training.
- Awarded Appreciation Letter from MOH Radiology Adminstration, Jazan
- International Business Management Institute ‑ Basics of Project Management.
Custom
References available upon request.
Personal Information
Timeline
Field Service Engineer
Tamer Healthcare
10.2020 - Current
Biomedical Engineer
Ayadic Medical
02.2019 - 08.2020
Biomedical Engineer
Olaybi Medical Services
12.2016 - 08.2018
Bachelor of Science - Biomedical Engineering/Medical Imaging
University of Medical Sciences & Technology