Mohamed Jezeem

• Inspected rooms to confirm quality and attention to detail met brand standards.
• Trained staff in proper cleaning, sanitisation and infection control.
• Worked with front desk staff to respond promptly to guest requests, maximising customer satisfaction.
• Motivated cleaning staff to deliver housekeeping tasks within allotted timeframes.
• Briefed staff on daily cleaning requirements and delegated tasks to suitable candidates.
• Managed team schedule to deliver cleaning consistent with check-in and departure times.
• Carried out day-to-day duties accurately and efficiently.

Laundry Attendant / Valet

• Delivered and collected articles for laundry and valet services.
• Operated laundry, dry-cleaning and pressing equipment.
• Washed, ironed and folded laundry, delicate fabrics and expensive pieces with appropriate methods.
• Followed correct colour code systems while handling laundry.
• Worked to schedule to complete laundry tasks within set timeframes.
• Handled customer laundry with care to maintain garment and linen condition.

Room Attendant

• Each morning participated in brief meetings with housekeeping management to obtain updated information related to hotel activities and received daily room assignments.
• Removed used towels and bedding, replaced with new and reset spaces to professional standards.
• Kept floors clean with regular sweeping, vacuuming and mopping.
• Followed health and safety standards governing correct use of chemicals.
• Trained new room attendants on company policies and cleaning procedures.
• Restocked, cleaned and sanitised bathroom spaces for optimum appearance and functionality.
• Inspected rooms to assess cleaning and repair needs between guest stays.

• Interacts with guests and personal of the hotel in an efficient and friendly manner.
• Responsible for equipping all rooms with linen, amenities in the guest room.
• Used chemicals and other cleaning equipment in a proper, safe and responsible manner.
• Ensure the adherence hotel brand standards at all the times.
• Cleaned 15 room hotel to achieve immaculate presentation and hygiene.

• Task force HK Attendant and Storekeeper to our department during the brand transition.

Housekeeping Storekeeper

• To exercise general control over all activities in store.
• Ensure safe keeping both as to quality and quantity of materials.
• Maintain proper records.
• Make purchase requisitions for the replacement of stock.
• Check and receive purchase materials forwarded by receiving department and to arrange for the storage in appropriate places.
• Issue materials only in required quantities against authorized requisitions notes/Material lists.
• Check if the book balances with actual physical stock at frequent intervals by way of internal control over wrong issues.
• Well Preform in Britch Street.

Housekeeping Attendant

• Greet guests upon interaction with a warm and friendly greeting.
• To maintain a high standard of cleanliness with in the rooms and immediate areas.
• Change guestroom and bathroom linen and Replenish guest supplies.
• Servicing of rooms in the evening (Turndown Service).
• Making Towel Art.
• Returning and restocking cleaning cart at shift end.
• Arrange and clean the pantries.
• Process guest items left in rooms according to lost and found policy.

• Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately.
• Clean rooms and bathrooms.
• Resolved guest queries in line with service standards and protocols.
• Developed outstanding stain removal, spot cleaning and deep cleaning techniques to meet evolving customer demands.
• Report any technical issues and maintenance needs. keep the guest corridors, service pantries and service areas neat and tidy at all times.
• Kept floors clean with regular sweeping, vacuuming and mopping.