Summary
Overview
Work history
Education
Skills
Certification
Timeline
Mohamed Metawea

Mohamed Metawea

Riyadh

Summary

Driven professional with knack for strategic planning and team leadership, well-suited for Operations Manager role. Skilled in project management and process optimization, with strong communication and problem-solving abilities. Ready to streamline operations and elevate organizational performance.

Offering strong leadership and problem-solving skills with background in team management and project coordination. Knowledgeable about streamlining processes, improving operational efficiency, and fostering positive team environments. Ready to use and develop skills in strategic planning, communication, and resource management in [Desired Position] role.

Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to delivers projects in timely manner.

Overview

19
19
years of professional experience
1
1
Certification

Work history

Operations manager

barn's Coffe
Buraidah, Al-Qassim Region
07.2024 - Current
  • Improved operational efficiency by streamlining processes and implementing strategic plans.
  • Reduced overhead costs through efficient resource allocation and budget management.
  • Led teams to achieve business objectives on time and within budget constraints.
  • Identified bottlenecks, implemented solutions, increased productivity.
  • Created a collaborative work environment for positive team dynamics.
  • Managed vendor relationships to ensure timely delivery of services.
  • Analyses performance metrics, identified areas for improvement in operations management.
  • Streamlined supply chain processes to reduce procurement cycle time.
  • Coordinated cross-functional teams, achieved project milestones on schedule.
  • Managed inventory efficiently to minimize stockouts and overstock situations.
  • Fostered a culture of continuous learning, improved workforce competency levels.
  • Applied lean principles to operations management, reduced waste significantly.
  • Directed safety protocols implementation, created safer workplace conditions.
  • Encouraged innovative thinking in the team, fostered an environment of growth and development.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Led and managed administrative staff to maintain smooth daily operations.
  • Streamlined processes to improve and optimise office operations.
  • Handled negotiations with outside vendors and service agencies to meet group needs.
  • Investigated issues affecting group operations, prepared reports and helped correct problems.
  • Coordinated hiring, recruitment and training strategies to build successful administrative team.
  • Planned revenue generation strategies designed for growth.
  • Oversaw facility maintenance and allocated needed resources to meet standards.
  • Designed and implemented training to further develop staff based on business goals.
  • Analysed and resolved complex resource management issues for optimised scheduling.
  • Represented organisations at seminars, conferences and business events.

Area Manager

Shahia Food Ltd
07.2022 - 07.2024
  • Responsible For :-
  • Food Safety, Employee Training, Financial, Audit, Inventory ,Food cost
  • Streamlined operations by introducing innovative managerial procedures.
  • Conducted regular performance reviews, leading to increased staff satisfaction.
  • Established strong relationships with key stakeholders to enhance business growth.
  • Developed robust sales strategies to maximise revenue generation.
  • Led multiple teams across different areas, fostering collaboration and communication.
  • Implemented cost-effective measures, resulting in significant savings for the company.
  • Fostered a culture of continuous improvement within the organisation.
  • Supervised daily store operations, ensuring optimal customer service delivery.
  • Managed budgets effectively, maintaining financial health of designated area stores.
  • Monitored competition closely, staying ahead in market trends and consumer behaviour.
  • Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
  • Adopted sustainable practices within the organisation enhancing corporate social responsibility image.
  • Ordering , Deployment , Analysis of P&L
  • Action Plan, Monitoring Daily Sales , Purchasing
  • Hospitality, Customer service , Maintenance
  • Accuracy , Cleanliness ,Quality Speed Of Service
  • How We Work Together , How We Win Together
  • Improved team efficiency by implementing new strategies for task delegation.

Area Manager

Shawaya House Restaurants
04.2006 - 11.2019
  • Visit Stores To Evaluate Operations, Cleanliness And Efficiency Of Each Area
  • Use Advanced Leader Ship Skills To Inspire, Mentor And Encourage Store- level Manager To Reach Annual Goals
  • Minimize Cost And Labor By Reviewing Schedules And Inventory use
  • Monitor Sales And Work Toward Meeting Quarterly Objectives
  • Recruit, Hire And Train New Managers In Their Direct Area -Offer Consultation And Recommendations To Store Managers On Overcoming
  • Operations Challenges
  • Communication, Mathematics And Problem Solving
  • Follow up weekly, Monthly Maintenance And Cleaning Schedule Report
  • Follow Up Weekly, Monthly Inventory Report, Wastage And Refund Report -Follow up P&L, Food Safety, Food Quality, Speed Of Services

Training Restaurant Manager

KFG
04.2016 - 04.2018
  • Kuwait (pizza hut Restaurants) - Taking responsibility for business performance of the restaurant - Analyzing and planning restaurant sales levels and profitability - Coordinating the entire operation of the restaurant during scheduled shifts - Managing staff and providing them with feed back - Responding to customer complaints - Organizing and supervising the shifts of kitchen, waiting and cleaning staff - Checking stock levels and ordering supplies - Preparing cash drawers and providing petty cash as required - Maintaining high standards of quality control hygiene health and safety

Assistant Restaurant Manager

KFG
04.2014 - 04.2015
  • Pizza hut company) - Organizing Marketing activities, such as promotional events and discount schemes - Preparing reports at the end of the week including staff control, food control - Creating and executing plans for department sales, profit and staff development - Setting budgets and agreeing them with senior management - Planning and coordinating menus - Ensuring that all employees adhere to the company's uniform standards - Meeting and greeting customers and organizing table reservations - Advising customer s on menu and wine choke - Recruiting
  • Training and motivating staff - Daily checking cars and bikes for delivery drivers and fallow up delivery (in busy time) and fallow up with customers in case of traffic and many orders

Assistant restaurant Manager

06.2012 - 01.2014
  • MFC (pizza hut
  • Saudi) - Maintains service and sanitation standards and sanitation in restaurant - Full in charge of restaurant reservation - Ensures compliance with food handling and sanitation standards - Provides service that are above and beyond for customer satisfaction - Handling gust problems and complains - Supervises daily shift operations in absence of restaurant manager - Organize Training of restaurant personal as required - Work with F&B cost control to ensure stock takes are carried out in a timely manner and ensure food and beverage cost control targets are maintained - Helping with Training and development completing paper work - Handling complaints (from both staff and customer's) - Financial responsibilities - Reporting to senior level management

tour operator

06.2009 - 02.2012
  • And organizer in G.S.C Company for tourism and transportation.

Education

B.A - of Tourism And Hotel

Alexandria university
2010

Skills

  • Computer Skills
  • Very good knowledge of using operating system
  • Very good knowledge of using
  • Microsoft office
  • Excellent knowledge of using POS system
  • Excellent knowledge of profit & loss in fast -based Restaurant
  • Other Skills: -
  • Excellent customer service skills
  • Commercial awareness
  • Flexibility
  • Good interpersonal skills
  • Communication skills
  • Problem sowing skills
  • Organizational skills
  • All references are available when needed
  • Financial and cash flow analyses
  • Process improvement strategies
  • Multidisciplinary collaboration
  • Quality compliance procedures
  • Contract management
  • Mergers and acquisitions knowledge
  • Warehouse operations
  • Resource planning and allocation
  • Profit and loss analysis
  • Solutions development
  • Product inspections
  • Relationship building

Certification

TRAINING & COURSES: - - TTT course Train the Trainer at pizza hut - LAS leading a shift course at pizza hut - LAR leading a restaurant at pizza hut - Serve safe international - P&L analysis - FSCC program - Customer service skills course - Communication skills course - Food Safety serve safe - Cleaning Sanitation Safety ( ECOLAB )

Timeline

Operations manager - barn's Coffe
07.2024 - Current
Area Manager - Shahia Food Ltd
07.2022 - 07.2024
Training Restaurant Manager - KFG
04.2016 - 04.2018
Assistant Restaurant Manager - KFG
04.2014 - 04.2015
Assistant restaurant Manager -
06.2012 - 01.2014
tour operator -
06.2009 - 02.2012
Area Manager - Shawaya House Restaurants
04.2006 - 11.2019
Alexandria university - B.A, of Tourism And Hotel

Similar Profiles

Create profile
Mohamed Metawea