Mohamed Mohamed
jeddah,Saudi Arabia
Summary
Detail-oriented professional with expertise in administrative procedures, client relationship management, and general office administration. Demonstrates strong multitasking proficiency, effective communication, and leadership skills to oversee staff supervision and ensure operational efficiency. Skilled in report-writing and fostering productive workplace environments, with a focus on delivering exceptional organisational support. Committed to leveraging these competencies to drive organisational success and maintain high standards of service.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
Work history
Administrative manager
united company pharmaceuticals
Sohag, Egypt
2019.01 - Current
- Led and managed administrative staff to maintain smooth daily operations.
- Managed internal communications effectively maintaining transparency across teams.
- Organised company documents for improved accessibility and compliance.
- Managed employee schedules to ensure smooth operations.
Branch head
Noor Elhoda Company
Suez, Egypt
2017.01 - 2018.12
- Identified and resolved operational issues impacting productivity, performance or profitability.
- Monitored operations to assess and highlight results.
- Maintained organisational compliance with applicable legislation and regulations.
- Recruited and managed senior staff with focus on delivering clear results.
Branch manager
Hassan Rezq Company
Alexandria, Egypt
2014.01 - 2016.12
- Managed daily operations to ensure smooth running of the branch.
- Provided excellent customer service, securing client loyalty.
- Improved branch productivity by implementing efficient work schedules.
- Resolved customer complaints swiftly, maintaining company's reputation.
Collections agent
Alshaimaa Company
Cairo, Egypt
2012.01 - 2013.12
- Performed collection of overdue debts, reconciling high-volume account queries.
- Contacted customers to arrange or collect payments.
- Maintained professional tone when corresponding by phone or email.
- Trained and mentored new team members on scripts, company services and performance strategies to foster team success.
Sales agent
Altawhid w Elnour
Cairo, Egypt
2008.01 - 2011.12
- Resolved customer complaints promptly, ensuring customer satisfaction.
- Listened to customer problems, objections and concerns, offering tailored solutions.
- Provided customers with price information and handled financial transactions.
- Established robust client relationships through effective communication and negotiation skills.
Education
Bachelor of Business Administration - business Administration
suhag university
Suhag 2007.01 - 2007.12
Bachelor of Commerce - Accounting
Suhag University
Sohag 2003.01 - 2006.01
Skills
- Multitasking proficiency
- Administrative procedures
- Effective communication
- Client Relationship Management
- Report-writing
- Leadership skills
- Staff supervision
- General office administration
Timeline
Administrative manager
united company pharmaceuticals
2019.01 - Current
Branch head
Noor Elhoda Company
2017.01 - 2018.12
Branch manager
Hassan Rezq Company
2014.01 - 2016.12
Collections agent
Alshaimaa Company
2012.01 - 2013.12
Sales agent
Altawhid w Elnour
2008.01 - 2011.12
Bachelor of Business Administration - business Administration
suhag university
2007.01 - 2007.12
Bachelor of Commerce - Accounting
Suhag University
2003.01 - 2006.01