MOHAMED MOHAMEDY AL-SAEED
Dammam
Summary
Manager with experience leading multi-million-dollar restaurants as well as banquet and catering operations at award-winning restaurants. Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment, and vendor negotiations.
Overview
10
10
years of professional experience
Work History
Area Manager
8 OZ COFFEE
TAIF
11.2025 - Current
- Managed recruitment, training, and development of staff, ensuring high levels of competency and motivation within the team.
- Selected, trained and performance-managed staff to handle high workload with ambitious targets.
- Led district-wide initiatives to maximise sales performance, achieving top-ranking results across multiple locations.
- Led regional sales teams across multiple locations, significantly increasing revenue through strategic planning and performance monitoring.
- Monitored customer service standards, implementing corrective measures to address areas of concern and enhance satisfaction.
- Oversaw administrative team enabling front-line sales professionals to achieve quotas.
- Analysed market trends to identify opportunities for business growth and competitive advantage.
- Monitored compliance with health and safety regulations, maintaining a safe environment for both staff and customers.
Branch Manager
DOSE CAFÉ EASTERN REGION
04.2023 - 10.2025
- COLLECT ALL HAPPY CUSTOMERS, REVIEWS AND FOCUS ON GUESTS WHO MIGHT HAVE A GOOD EXPERIENCE TO MAKE SURE THAT THEY WILL STRENGTHEN OUR ONLINE REPUTATION
- P&L ANALYSIS, NET PROFIT, LABOR COST AND EBITA
- Led the branch in achieving targets for business growth, customer acquisition, and retention through strategic planning.
- Developed strong relationships with customers, offering personalised banking solutions to meet their unique needs.
- Established company targets based on previous performance and predicted forecasts.
- Developed successful strategies and policies, meeting organisation needs and implementing improvements.
- Managed inventory levels to prevent stockouts while minimising excess stock and associated costs.
- Managed branch budget, monitoring expenditures and making cost-effective decisions to maximise profitability.
- Analysed financial reports to monitor branch performance and identify areas for improvement.
- Evaluated departmental performance and developed improvements to key operations.
- Managed daily operations of branch, overseeing staff performance and customer service standards.
- Controlled expenses and allocated financial resources to reach budget goals.
Area Operation Manager
Food gathering company
05.2022 - 03.2023
- Earning new experiences in casual dining concept
- Increase branch income, maintain cost trend
- Re-schedule manpower and Evaluate performance
Restaurant General Manager
Americana Company
09.2018 - 03.2022
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within the restaurant
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity
- Developed and implemented systems to increase front of house staff productivity
Assistant General Manager
03.2017 - 09.2019
- Established membership loyalty, executing flawless satisfaction to drive client retention
- Reduced process lags, efficiently training staff on best practices while coordinating scheduling for optimal productivity
- Initiated inventory control measures to manage and replenish stock, maintain costs, meet customer demands while monitoring clothing, accessory, and shoe levels
Supervisor Csv
07.2015 - 03.2017
- Supervised all production phases
- Led and organized monthly departmental meetings
- Created and implemented strategies for improving operational efficiency and accuracy
Education
Bachelor - Hotels and Tourism
Faculty Of Tourism and Hotels
Mansoura, Egypt06.2013
Skills
- Hospitality business management
- Produce costs
- Natural leader
- Inventory control and record keeping
- Employee feedback management
- Staff management
- Waste reduction
- Food preparation and safety
- Cost-controls
- Restaurant cost control
- Performance improvement
- End-of-day reconciliation
- Food service background
- Front of house training
- Order delivery practices
- Operations management
- Staff scheduling
- Kitchen equipment operation and maintenance
- Staff motivation
- Sales forecasting
- KPI performance management
- Performance Management
- Mentoring and coaching
- Customer service standards implementation
- Multi-tasking
- Staff training and development
- Quality assurance compliance
LANGUAGES
English: B2 Upper Intermediate
Arabic: C1 Advanced
DRIVING LICENCE
AVAILABLE
Timeline
Area Manager
8 OZ COFFEE
11.2025 - Current
Branch Manager
DOSE CAFÉ EASTERN REGION
04.2023 - 10.2025
Area Operation Manager
Food gathering company
05.2022 - 03.2023
Restaurant General Manager
Americana Company
09.2018 - 03.2022
Assistant General Manager
03.2017 - 09.2019
Supervisor Csv
07.2015 - 03.2017
Bachelor - Hotels and Tourism
Faculty Of Tourism and Hotels