Mohamed Mousa
Business Development Manager
Riyadh
Summary
Results-driven Business Development Manager with over a decade of experience in generating new business, building client relationships, and driving revenue growth. Skilled in conducting market research, analyzing sales data, and developing and executing strategic plans to achieve business objectives. Proven track record of success in identifying and pursuing new business opportunities, negotiating contracts, and closing deals. Strong leadership and communication skills, with the ability to build and motivate high-performing teams.
Overview
13
13
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Regional Sales Coach
OSN
12.2021 - Current
- Led a team of 55 sales representatives across GCC to achieve and exceed sales targets.
- Developed and implemented effective sales strategies to increase revenue and market share within the region.
- Conducted regular sales training sessions to improve sales skills, product knowledge, and customer service abilities of team members.
- Analyzed sales data to identify trends, opportunities, and areas for improvement within the team.
- Built and maintained strong relationships with key customers and stakeholders within the region.
Account Manager - B2B Business Development
OSN
Riyadh
01.2019 - 11.2021
- Developed and implemented a proactive account management strategy that resulted in a 60% increase in account renewals.
- Grew key accounts by 30% in the first year through effective account management and relationship building, generating SAR 1.2 million in new business.
- Negotiated a major contract with a key client, resulting in a 20% increase in annual revenue.
- Developed and implemented a pricing strategy that resulted in a 12% increase in profit margins and an additional SAR 200K in revenue.
Area Sales Manager
OSN
Riyadh
07.2016 - 07.2019
Senior Sales Executive
OSN
Riyadh
02.2014 - 07.2016
- Earned employee of the year 2015 award for maintaining customer satisfaction ratings and securing 185 high-profit accounts.
Sales Operations Executive
Belsharaf Group
Riyadh
12.2012 - 01.2014
- Managed and maintained sales data in our CRM system, ensuring accuracy and completeness of data.
- Generated reports and dashboards to provide insights into sales performance and identify areas for improvement.
- Collaborated with cross-functional teams, including sales, marketing, and finance, to ensure alignment and drive results
- Continuously monitor and evaluate sales processes and tools, identifying areas for improvement and implementing solutions to drive results
Tele-sales Team Leader
Financial advising services
Cairo
01.2010 - 11.2012
- Led a team of 10 tele sales representatives, achieving a 25% increase in sales revenue in the first year.
- Conducted a skills gap analysis and developed a targeted training and development plan, resulting in a 35% increase in employee performance.
- Conducted a customer satisfaction survey and implemented a new customer feedback process, resulting in a 25% increase in customer satisfaction and a 15% increase in customer retention.
Education
MBA - Business Administration And Management
Manchester Metropolitan University
UK 07.2020 - 04.2023
CMI Level 7 Diploma - Strategic Management And Leadership Practices
Chartered Management Institute
UK 04.2022 - 04.2023
Bachelor of Business Administration - Accounting And Business Management
Ain Shams University
Egypt 07.2006 - 11.2010
Skills
Sales coaching
Accomplishments
- Developed competency-based learning approach to design training for sales employees and first managerial level increase sales productivity rates 20%.
- Coached and mentored a team of sales representatives, resulting in a 30% increase in sales revenue and achieving a 95% customer satisfaction rate.
- Led a team of account executives, achieving a 15% increase in sales in the first year and generating SAR 1.2 million in new business.
- Successfully expanded the company's geographical reach, opening new markets in two new regions and generating SAR 250K in new business.
- Proudly completed a rigorous MBA program with a triple crown accreditation (AACSB), (AMBA), (EQUIS). Focusing on internal corporate communication .
Certification
Certified Sales Trainer- American University in Cairo
Timeline
CMI Level 7 Diploma - Strategic Management And Leadership Practices
Chartered Management Institute
04.2022 - 04.2023
Regional Sales Coach
OSN
12.2021 - Current
MBA - Business Administration And Management
Manchester Metropolitan University
07.2020 - 04.2023
Account Manager - B2B Business Development
OSN
01.2019 - 11.2021
Area Sales Manager
OSN
07.2016 - 07.2019
Certified Sales Trainer- American University in Cairo
06-2016
Senior Sales Executive
OSN
02.2014 - 07.2016
Sales Operations Executive
Belsharaf Group
12.2012 - 01.2014
Tele-sales Team Leader
Financial advising services
01.2010 - 11.2012
Bachelor of Business Administration - Accounting And Business Management
Ain Shams University
07.2006 - 11.2010
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