Mohamed Moustafa Mohamed

Conscientious student with strong communication and customer care abilities seeks role in busy vehicle servicing team. Solution-focused with strong planning abilities for responsive repair and maintenance coordination. IT literate with good Office 365 knowledge for accurate, reliable activity documentation. Aspiring Service Advisor with good automotive knowledge seeks role in busy call-handling environment. Confident communicator delivering polite, professional telephone communications. Offers excellent initiative and can-do attitude for productive teamwork. Customer-focused Service Advisor with automotive industry experience. Provides polite, professional sales aftercare to maintain customer satisfaction. Allocated tasks to achieve deadlines for smooth service management. Motivated [Job Title] with experience providing first-class service in high-volume call centre environments. Knowledgeable with excellent interpersonal skills for eloquent technical advice. Calm and productive under pressure to maintain standards whilst achieving KPIs. Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

• Achieved [Result] by introducing [Software] for [Type] tasks.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Resolved product issue through consumer testing.
• Collaborated with team of [Number] in the development of [Project name].
• Achieved [Result] through effectively helping with [Task].
• Documented and resolved [Issue] which led to [Results].