MOHAMED MUQSATH MUSADIK
AI QASSIM,KSA
Summary
Dynamic and self-motivated professional with a strong foundation in communication, coordination, and decision-making skills. Adept at thriving in fast-paced and high-pressure environments, demonstrating exceptional people skills and teamwork capabilities. Enthusiastic learner with technical proficiency, committed to continuous improvement and career advancement.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
Work history
Restaurant Manager
McDonald's
Al Qassim, Saudi Arabia
02.2021 - Current
- Conducted regular meetings with staff; communicated updates and received feedback.
- Tracked key performance indicators on a weekly basis; identified areas needing improvement.
- Maintained high standards of cleanliness within the restaurant premises, upheld reputation of establishment.
- Streamlined staff rotas to optimise efficiency.
First Assistant Manager
McDonald's
Al Qassim, Saudi Arabia
01.2020 - 01.2021
- Facilitated training sessions for new hires, leading to their quick integration into the team.
- Managed cash handling procedures accurately, maintaining financial integrity at all times.
- Oversaw store operations whilst ensuring adherence to company policies and procedures.
- Assisted with stock control duties facilitating accurate stock counts for efficient reordering.
Second Assistant Manager
McDonald's
Al Qassim, Saudi Arabia
07.2018 - 12.2019
- Assisted in training new staff members for enhanced productivity and work quality.
- Ensured compliance to company standards by monitoring team performance regularly.
- Managed inventory to ensure optimal stock levels at all times.
Swing manager
McDonald's
Al Qassim, Saudi Arabia
09.2017 - 06.2018
- Supported management duties whilst increasing understanding of business operations.
- Maintained safety standards whilst reducing workplace accidents.
- Drove high standard of customer service through role modelling effective behaviours.
- Managed inventory levels to prevent stock-outs or overstocking.
Service crew member
McDonald's
Qassim, KSA
08.2016 - 08.2017
- Scheduled employees to keep shifts well-staffed.
- Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
- Championed 100% guest satisfaction by providing excellent dining experience.
- Controlled budget and financial performance, closely monitoring expenditure and revenue to meet targets and drive profitability.
- Leveraged communication skills to engage and encourage team understanding of tasks assigned.
- Educated staff members on procedural and menu changes.
- Directed staff in daily work assignments to help each achieve goals and uphold restaurant reputation.
Senior waiter
Diplomatic Club
Doha, Qatar
01.2015 - 01.2016
- Rotated food stocks regularly as per established guidelines to prevent waste due to expiry.
- Communicated effectively with kitchen staff to ensure order accuracy.
- Coordinated with other waitstaff for efficient workflow during busy periods.
- Trained junior waitstaff, leading to increased team performance.
Waiter
Salwan Property Group
Jumairah, Dubai
12.2006 - 06.2011
- Accommodated special dietary requests, enhancing customer dining experience.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Delivered excellent customer service through friendly and polite interaction.
- Handled payment transactions to guarantee smooth customer checkout process.
Education
Arts - Political
Paragahadeniya National School
Kurunegala 01.2001 - 01.2003
Diploma - Jewellery Stone Designing
Training Collage Kurunegala
Kurunegala 06.2003 - 06.2004
Skills
- Good communication
- Coordination
- People skills
- Team player
- Fast paced environment
- High pressure environment
- Enthusiastic learner
- Technical skills
- Self-motivated
- Decision making
LANGUAGES
English
Fluent
Tamil
Native
Sinhala
Fluent
Arabic
Fluent
Hindi
Fluent
Timeline
Restaurant Manager
McDonald's
02.2021 - Current
First Assistant Manager
McDonald's
01.2020 - 01.2021
Second Assistant Manager
McDonald's
07.2018 - 12.2019
Swing manager
McDonald's
09.2017 - 06.2018
Service crew member
McDonald's
08.2016 - 08.2017
Senior waiter
Diplomatic Club
01.2015 - 01.2016
Waiter
Salwan Property Group
12.2006 - 06.2011
Diploma - Jewellery Stone Designing
Training Collage Kurunegala
06.2003 - 06.2004
Arts - Political
Paragahadeniya National School
01.2001 - 01.2003