Mohamed Mustafa Rifas
jeddah,Saudi Arabia
Summary
A highly skilled professional with extensive expertise in operation and maintenance, BICS Standard - Soft Services, and risk management. Demonstrates strong capabilities in project management, real estate management, and health and safety. Proficient in PPM schedule & planner, performance and quality, as well as CAFM & CMMS software. Adept at facility information management & technology while practicing professionalism. Excellent communication skills combined with strong teamworking abilities, leadership, planning, and a commitment to encouraging diversity. Self-motivated and energetic with a focus on achieving organizational goals through effective risk management and operational excellence.
Overview
9
9
years of professional experience
Work history
Project Facility Manager - Soft & Hard Services
Alkholi Group
Jeddah, Mecca Region
07.2024 - Current
- Led the soft services team, including housekeeping, security, front-of-house, landscaping, and waste management.
- Developed and implemented SOPs (Standard Operating Procedures) to ensure high standards of cleanliness, hospitality, and customer service.
- Monitored service quality through audits and KPI tracking to ensure client satisfaction and continuous improvement.
- Worked closely with stakeholders to enhance guest experience, especially during exhibitions and special events.
- Oversaw the overall maintenance, safety, and operation of the museum’s facilities, including HVAC, electrical, plumbing, and building management systems.
- Coordinated with contractors, vendors, and internal departments to maintain optimal functionality and visitor experience.
- Managed facility budgets, preventive maintenance schedules, and asset lifecycle planning
Facility manager
Brandix Apparel Solution PVT
Colombo, Sri Lanka
08.2018 - 06.2024
- Company Overview: One of the largest apparel manufacturers in Asia.
- Managed day-to-day Maintenance and operations of a 195,000sq.ft. Apparel Facility for smooth operation and provided Facility Management support to (5000 Staffs), including Facility Maintenance, Soft Service, Facility Budget Planning, Procurement Negotiation, Vendor liaison, Project Management, Sustainable Initiative & Health and safety.
- Reduced facility operating costs by 15% through strategic supplier negotiation and energy-efficient solutions.
- Liaised with third party supplier / contractors, monitoring performance against Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), including attending monthly supplier review meetings.
- Negotiated and managed vendor contracts resulting in 20% cost savings.
- Conducted regular Health safety inspections resulting in 100% compliance with OSHA regulations.
- Responsible for administering and managing all aspects of Facility Management and ensuring maximum satisfaction of all tenants at the Offices Buildings.
- Follow up on all maintenance services/requests and repairs pertaining to building and ensure coordinating with concerned departments to action them without any delays and ensure safety, security and health measurements are in place at all times.
- Responsible for Soft Facilities Management & Occupational Health and Safety.
Integrated Facilities Assistant Manager
JLL
Dubai
03.2017 - 08.2018
- Responded promptly to any facility-related queries or issues from staff members, fostering better communication lines within the organisation.
- Provided administrative support to the Facilities Manager, aiding overall departmental efficiency.
- Monitored building security systems to enhance office safety measures.
- Contributed towards energy conservation initiatives by monitoring usage patterns and suggesting improvements where needed.
- Maintained clean and safe environment by regularly inspecting facilities.
Facility executive
overseas Reality Ceylon - WTC
Colombo, Sri Lanka
12.2016 - 03.2017
- Devised strategies to meet sustainability goals set forth by the company's environmental policy.
- Assessed property damage following incidents, arranging appropriate repair work.
- Facilitated health and safety audits to improve overall working conditions.
- Negotiated contracts with service providers ensuring best value services were obtained.
- Enhanced facility efficiency by implementing preventive maintenance procedures.
- Established waste disposal systems, resulting in a cleaner and healthier workspace.
- Maintained an inventory of tools and supplies necessary for routine repairs and maintenance tasks.
Facility Engineer
Uga Bay Luxury Hotel
Colombo, Sri Lanka
06.2016 - 12.2016
- Overseeing hotel infrastructure to ensure functionality and safety.
- Managed maintenance teams (e.g. technicians, janitors).
- Organized repair, installation, and renovation projects.
- Inspected hotel regularly to ensure it meets safety standards.
- Arranged for routine maintenance in hotel rooms, lobbies, and facilities.
- Planned and oversee renovations and construction.
- Acted fast to resolve emergency issues (e.g. power outages).
Education
Certified Facility Manager - CFM - Facility Managament
IFMA
USA 01.2024 - 04.2025
Master of Business Administration - Business Adminstration
Cardiff Metropolitan University
United Kingdom 01.2021 - 01.2023
BSc. (Hons) - Facilities Management & Engineering
University of Moratuwa
Sri Lanka 01.2014 - 01.2018
Certified BICS Soft Service - Facilities & Soft Services
BICS
UK 04.2001 -
NEBOSH - International General certificate in occupational Health and safety
High National Diploma - Quantity Survey
United Kingdom Association of Professionals- UKAP
High National Diploma - AUTO CAD & Project Management Primavera (P6)
CADD Center
CIMA -
Certified Management Accountant
Skills
- Operation and Maintenance
- BICS Standard - Soft Services
- Risk Management
- Project Management
- Real Estate Management
- Health and Safety
- PPM Schedule & Planner
- Performance and Quality
- CAFM & CMMS Software
- Facility Information Management & Technology
- Practicing professionalism
- Excellent communication skills
- Strong teamworking
- Encouraging diversity
- Self-motivated and energetic
- Leadership and planning
Custom
I do hereby declare and affirm that the above particulars furnished by me are true and accurate to the best of my knowledge.
Languages
English
Fluent
Arabic
Intermediate
Tamil
Fluent
Hindi
Intermediate
Sinhala
Fluent
Accomplishments
Published FM article in Global Construction symposium
Timeline
Project Facility Manager - Soft & Hard Services
Alkholi Group
07.2024 - Current
Certified Facility Manager - CFM - Facility Managament
IFMA
01.2024 - 04.2025
Master of Business Administration - Business Adminstration
Cardiff Metropolitan University
01.2021 - 01.2023
Facility manager
Brandix Apparel Solution PVT
08.2018 - 06.2024
Integrated Facilities Assistant Manager
JLL
03.2017 - 08.2018
Facility executive
overseas Reality Ceylon - WTC
12.2016 - 03.2017
Facility Engineer
Uga Bay Luxury Hotel
06.2016 - 12.2016
BSc. (Hons) - Facilities Management & Engineering
University of Moratuwa
01.2014 - 01.2018
Certified BICS Soft Service - Facilities & Soft Services
BICS
04.2001 -
NEBOSH - International General certificate in occupational Health and safety
High National Diploma - Quantity Survey
United Kingdom Association of Professionals- UKAP
High National Diploma - AUTO CAD & Project Management Primavera (P6)
CADD Center
CIMA -
Certified Management Accountant
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