Warehouse and logistics professional with 9 years of experience in express courier hubs, pharmaceutical warehouses, and office furniture storage. Expertise in stock control and proficiency in ERP and Oracle systems. Proven ability to optimize processes in high-volume, time-sensitive environments while maintaining accuracy and efficiency.
Managed warehouse operations for 15+ clients, including medical and online sales items.
• Processed 300+ daily orders with 97% on-time delivery rate.
• Coordinated transport and dispatch operations, reducing delays by 15%.
• Checked inventory system for stock availability and arranged timely deliveries.
• Performed regular cycle counts to maintain 98% inventory accuracy.
Team Leader – NCB Warehouse
• Supervised team of 6+ staff, ensuring smooth daily warehouse operations.
• Sorted and classified 200+ shipments per day, reducing processing errors by 15%.
• Prepared and issued bills of lading with 100% compliance to shipping standards.
• Monitored shipments and coordinated with delivery teams to achieve 95% on-time dispatch rate.
•Increased revenue by 12% year-over-year through improved sales support and efficient coordination.
•Supported sales team in closing 20+ major deals annually, enhancing client satisfaction.
• Built and maintained consistent employee relationships, improving team retention by 15%.