Mohamed Ragab
Jeddah
Summary
Results-driven Restaurant Manager with more than 15 years of experience in the hospitality and food & beverage industry across Saudi Arabia, Libya, and Egypt. Proven expertise in restaurant operations, guest satisfaction, team leadership, staff training, cost control, food safety, and revenue optimization.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Rosemond Hotel
Jeddah
2022.12 - 2026.05
- Directed restaurant operations, enhancing guest experiences through service excellence.
- Managed daily activities, optimising staffing and maintaining high service quality.
- Controlled operating costs, labour expenses, and inventory levels.
- Supervised recruitment and training, fostering team development and performance evaluations.
Restaurant Manager
Crowne Town Hotel
2020.11 - 2022.12
- Managed restaurant operations and supervised service teams.
- Ensured high-quality food and beverage service standards.
- Controlled restaurant budgets and inventory management.
- Conducted employee training and performance reviews.
Restaurant Manager
Al Hoya Hotel
2018.09 - 2020.10
- Oversaw daily restaurant operations and service delivery.
- Managed reservations, guest requests, and special events.
- Supervised restaurant staff and ensured efficient workflow.
Restaurant Manager
Three Points Hotel
2016.11 - 2018.09
- Managed front-of-house restaurant operations.
- Supervised restaurant teams and service standards.
- Implemented hygiene and sanitation procedures.
Assistant Restaurant Manager
Manuel Restaurant
2014.01 - 2016.01
- Oversaw staff and shift activities, fostering a collaborative work environment.
- Addressed guest concerns and executed service recovery strategies to enhance customer satisfaction.
- Supported daily operations, ensuring smooth service and adherence to standards.
Education
Hotel Tourism Course -
2009-01
Intermediate Diploma -
2006-01
Skills
- Restaurant operations
- Inventory control
- Cost control
- Budget management
- Quality assurance
- Customer relationship management
- Team leadership
- Staff training
Certification
- First Aid
- Team Building
- Safety & Security Procedures
- Fire Fighting
- Comsys FO Property Management System
Custom
- Rosemond Hotel, Jeddah, Saudi Arabia
- Crowne Town Hotel
- Al Hoya Hotel
- Three Points Hotel
- Manuel Restaurant, Libya
Timeline
Restaurant Manager
Rosemond Hotel
2022.12 - 2026.05
Restaurant Manager
Crowne Town Hotel
2020.11 - 2022.12
Restaurant Manager
Al Hoya Hotel
2018.09 - 2020.10
Restaurant Manager
Three Points Hotel
2016.11 - 2018.09
Assistant Restaurant Manager
Manuel Restaurant
2014.01 - 2016.01