MOHAMED RAPHI
Dammam
Summary
Dynamic IT Manager with a proven track record at AL-FAHHAD ZEGWAARD CO, leading ERP implementations and enhancing ISO compliance. Expert in network troubleshooting and vendor management, I drive operational efficiency and foster team collaboration to achieve business objectives. Recognized for boosting client satisfaction through innovative solutions and effective technical support.
Overview
29
29
years of professional experience
Work History
IT Manager
AL-FAHHAD ZEGWAARD CO
Dammam
03.2004 - Current
- Company Overview: Directed LAN and system administration for a prominent industrial service firm in the Oil and Gas industry, including partners like Saudi Aramco and Sabic
- Managed LAN and system admin for the company
- Lead new ERP system implementation, boosting efficiency
- Oversaw website, email systems, and fleet GPS tracking
- Directed ISO 9001 compliance, enhancing quality management
- Directed LAN and system administration for a prominent industrial service firm in the Oil and Gas industry, including partners like Saudi Aramco and Sabic
Technical Manager
AL-MANEA COMPUTER SERVICES
Dammam
08.1999 - 02.2004
- Company Overview: Spearheaded technical management for a leading computer company specializing in hardware, software, and Internet services
- Boosted sales through innovative hardware and software solutions
- Enhanced client satisfaction with expert networking design & troubleshooting
- Lead maintenance team, optimizing tech support and materials approval
- Drove product development with new Network Design
- Spearheaded technical management for a leading computer company specializing in hardware, software, and Internet services
Systems Administrator
ABDULLAH A.M.AL-KHODARI SONS COMPANY
Dammam
03.1996 - 07.1999
- Company Overview: Managed IT for construction and industry sectors, optimizing operations
- Resolved end-user issues, maintaining seamless store operations
- Aligned IT solutions with business goals through client collaboration
- Led IT systems design, ensuring compliance with standards
- Managed IT for construction and industry sectors, optimizing operations
Education
CCNA -
Accel IT Accadamy
Madurai, Tamil Nadu, India01.2008
MCSA Certification -
Al Jehad Training Center
Dammam, Saudi Arabia01.2003
P.G.D.C.A -
S.M. Computer Center
Manamadurai, Tamil Nadu, India01.1996
B.Com -
Madurai Kamarajar University
Madurai, Tamil Nadu, India01.1994
Skills
- MCSA (Microsoft Certified Systems Administrator)
- ERP implementation
- Network troubleshooting
- ISO compliance
- Technical support
- Vendor management
- Cybersecurity measures
- Problem solving
- Team leadership
Personal Information
- Title: IT MANAGER
- Date of Birth: 06/08/71
- Nationality: Indian
- Marital Status: Married
- Visa Status: Transferable
Languages
Tamil
First Language
English
Advanced (C1)
C1
malayalam
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Arabic
Intermediate (B1)
B1
Timeline
IT Manager
AL-FAHHAD ZEGWAARD CO
03.2004 - Current
Technical Manager
AL-MANEA COMPUTER SERVICES
08.1999 - 02.2004
Systems Administrator
ABDULLAH A.M.AL-KHODARI SONS COMPANY
03.1996 - 07.1999
CCNA -
Accel IT Accadamy
MCSA Certification -
Al Jehad Training Center
P.G.D.C.A -
S.M. Computer Center
B.Com -
Madurai Kamarajar University
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