Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Mohamed Rashwan

Mohamed Rashwan

Khobar,Saudi Arabia

Summary

Results-driven retail professional with expertise in sales target achievement, customer service excellence, and technical product understanding. Proficient in digital marketing tools, including Instagram marketing, and skilled in store layout designing to optimise retail performance. Demonstrated success in up-selling, price tagging, stock counting, and cash handling while maintaining a positive attitude. Adept at utilising POS systems and tracking retail KPIs to ensure operational efficiency. Committed to leveraging product knowledge and innovative strategies to drive business growth and enhance customer satisfaction.

Overview

5
5
years of professional experience

Work history

Sales assistant

Extra United Elctronics
Khobar, Eastern Province
09.2023 - Current
  • Consistently met or exceeded monthly sales targets by 150%
  • Resolved customer issues, achieving a customer satisfaction rating of 100%
  • Handled daily cash and POS transactions with 100% accuracy.
  • Guided customers through product features, leading to improved upselling success.
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
  • Streamlined operational procedures, leading to more efficient work processes.
  • Upheld company policies whilst dealing with internal issues, maintaining professionalism at all times.

Head of section

Virginmegastore - Azadea Group
New Cairo, Egypt
09.2020 - 08.2023
  • Managed a team of 100% staff and improved department sales by 150%
  • Trained and mentored new team members, reducing onboarding time by 200%
  • Coordinated product displays and stock rotations to increase product visibility.
  • Initiated cross-selling strategies that boosted average transaction size by 100%
  • Initiated successful departmental restructure by streamlining processes and maximising resource allocation.
  • Used SAP and scheduling systems to plan production and maintain materials levels.

Education

Bachelor of Education - information & computer systems

New Cairo
New Cairo - Egypt

Skills

  • Sales target achievement
  • Technical product understanding
  • Digital marketing tools proficiency
  • Price tagging
  • Successful up-selling
  • Cash handling
  • Positive attitude
  • Store layout designing
  • Customer Service
  • Product knowledge
  • Stock counting
  • POS Systems
  • Instagram marketing
  • Retail KPI tracking
  • Store opening and closing duties

Languages

English
Advanced
Arabic
Fluent

Timeline

Sales assistant

Extra United Elctronics
09.2023 - Current

Head of section

Virginmegastore - Azadea Group
09.2020 - 08.2023

Bachelor of Education - information & computer systems

New Cairo

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