Mohamed Reda
Riyadh,Saudia Arabia
Summary
To be part of a company that offers professional growth which provides challenging and rewarding career while allowing me to utilize my knowledge and skills in the field of communication.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Sales Engineer
Rayan Technology Trading Company
Riyadh , Saudia Arabia
03.2024 - Current
- Enhanced customer experience by providing detailed product information and demonstrations.
- Secured new business contracts for company growth with effective client presentations.
- Conducted thorough research on market trends to identify potential sales opportunities.
- Identified customer needs, resulting in tailored engineering solutions.
- Developed comprehensive technical proposals for client approval.
- Resolved escalated customer issues, ensuring satisfaction and repeat business.
- Collaborated closely with manufacturers for accurate understanding of product specifications.
- Delivered persuasive sales pitches to prospective clients resulting in increased revenue streams for the organisation.
- Managed a portfolio of accounts, effectively balancing competing demands whilst maintaining service quality standards.
- Negotiated profitable sales contracts to achieve revenue targets.
Maintenance Engineer
AL-Amin Technological Systems
Cairo , Egypt
09.2021 - 08.2023
- Service Engineer for Glory and Hitachi banknote processing machine.
- Provide Troubleshooting and Maintenance.
- Preparing Technical Reports and report it to The Supplier.
- Technical Support Specialist Through Calls and help disk.
Education
Bachelor 's Degree in - Electronics and communication Engineering Grade (Good)
Modern Academy For Engineering and Technology
Cairo,Egypt 09.2015 - 06.2020
Skills
- Flexibility at dealing with customers
- Product knowledge
- Client education
- Network expansion
- Records maintenance
- After-Sales service
- Technical troubleshooting
- Presentation skills
- Sales and negotiation
- Client service
- Written and verbal communication
- Needs assessment
- Order processing
- Sales pipeline management
- Team work orientation,flexible and hard worker
Languages
Arabic
Native
English
Advanced
Courses Attended
- Non 2020 To Feb 2021 Attended CCNA Course.
- Good Understanding of OSI Model , TCP/IP Protocol Suite.
- Switches : Configuration VLANS ,Access and Trunks Port ,Etherchannel on Cisco Switches,STP
- Hardware and Software Installation
.
Communication Skills
- High ability to Persuade , negotiate and manage conflicts .
- Can work under pressure , ability to communicate with different people and culture.
Timeline
Sales Engineer
Rayan Technology Trading Company
03.2024 - Current
Maintenance Engineer
AL-Amin Technological Systems
09.2021 - 08.2023
Bachelor 's Degree in - Electronics and communication Engineering Grade (Good)
Modern Academy For Engineering and Technology
09.2015 - 06.2020
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