MOHAMED REDA
riyadh,Saudi Arabia
Overview
18
18
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Sales coordinator
AL JAZERA DEVELOPMENT FOR CONCRETE PRODUCTS
RIYAD, SAUDI ARABIA
03.2024 - Current
- Enhanced customer satisfaction by managing sales enquiries effectively.
- Developed strong client relationships through frequent follow-ups for improved business prospects.
- Coordinated with marketing team, ensuring successful product launches.
- Liaised regularly with logistics department to ensure timely deliveries.
- Handled critical customer issues promptly, improving overall service quality.
- Followed up on sales quotes and potential leads within target timeframes.
- Analysed sales reports to identify trends and update strategies.
- Managed the preparation of sales reports to ensure up-to-date information availability.
Planning manager
AL JAZERA DEVELOPMENT FOR CONCRETE PRODUCTS
RIYADH, EGYPT
12.2016 - 03.2024
- Increased effectiveness by devising strategic plans for business operations.
- Improved internal processes for enhanced productivity through detailed organisational planning.
- Reduced costs through effective resource allocation and budget management strategies.
- Established clear communication channels, promoting transparency and open dialogue within the team.
- Introduced innovative problem-solving techniques that expedited resolution of pressing issues.
- Oversaw operational capacity and resource deployment to achieve business requirements and sales targets.
- Calculated and maintained alternate performance option plans to avoid delays in production completion.
- Coordinated numerous teams, resulting in seamless project completion.
Dispatch manager
AL JAZERA DEVELOPMENT FOR CONCRETE PRODUCTS
RIYADH, SAUDI ARABIA
01.2013 - 12.2016
- Improved efficiency by streamlining dispatch processes.
- Ensured timely delivery for customer satisfaction.
- Achieved seamless operations with regular communication and team coordination.
- Coordinated fleet management to maintain optimal performance.
- Managed logistics, enhancing overall productivity.
- Enhanced team morale with effective leadership skills.
- Navigated complex logistical challenges, ensuring smooth operations.
- Answered queries relating to products and deliveries.
- Checked stock to maintain consistent supply and update inventory.
- Coordinated with specific departments or field units to address important matters.
Data entry
AL JAZERAH DEVELOPMENT FOR CONCRETE PRODUCTS
RIYADH, SAUDI ARABIA
10.2010 - 10.2012
- handling all mails recieved and scheduled it to send to general manager
- make all quotation prices after recieved from cost department
- Built positive relationships with customers and clients to maintain outstanding service provisions.
- Screened and directed incoming phone calls and distributed correspondence effectively.
Sales manager
MOBILE SHOP
CAIRO, EGYPT
07.2008 - 08.2010
- Achieved increased customer satisfaction by implementing innovative sales strategies.
- Responsible for achieve target of branch
- Generated ideas and concepts for paid ad content, monitoring spend against performance for continued profit improvements.
- responsible for solve all problems faces our customers
Sales agent
MOBILE SHOP
CAIRO, EGYPT
09.2007 - 02.2009
- Managed product demonstrations for increased customer engagement.
- Resolved customer complaints promptly, ensuring customer satisfaction.
- Liaised effectively between customers and internal departments to facilitate smooth transactions.
- Balanced till at end of day, maintaining accurate records.
Trainee accountant
GAS MISR
CAIRO, EGYPT
08.2006 - 10.2007
- Prepared monthly financial statements for senior management briefing.
- Improved financial data management by creating comprehensive databases and spreadsheets.
Education
Bachelor of Commerce - ACCOUNTAING & BUSINESS ADMINISTRATION
CAIRO UNIVERSITY
CAIRO / EGYPT 09.2003 - 06.2006
Skills
- Target achievement focus
- Technical sales support
- Department management
- Goal setting
- Supply chain management
- Materials handling expertise
- Logistical thinking
Languages
English
Advanced
Arabic
Native
Affiliations
- football
- swimming
Certification
- Future Generation foundation ( FGF) from Cairo university
Timeline
Sales coordinator
AL JAZERA DEVELOPMENT FOR CONCRETE PRODUCTS
03.2024 - Current
Planning manager
AL JAZERA DEVELOPMENT FOR CONCRETE PRODUCTS
12.2016 - 03.2024
Dispatch manager
AL JAZERA DEVELOPMENT FOR CONCRETE PRODUCTS
01.2013 - 12.2016
Data entry
AL JAZERAH DEVELOPMENT FOR CONCRETE PRODUCTS
10.2010 - 10.2012
Sales manager
MOBILE SHOP
07.2008 - 08.2010
Sales agent
MOBILE SHOP
09.2007 - 02.2009
Trainee accountant
GAS MISR
08.2006 - 10.2007
Bachelor of Commerce - ACCOUNTAING & BUSINESS ADMINISTRATION
CAIRO UNIVERSITY
09.2003 - 06.2006