Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Mohamed Rishad

Jeddah,Saudi Arabia

Summary

Experienced in retail management with a strong focus on visual merchandising insight, promotions coordination, and retail software usage. Demonstrates expertise in scheduling employees, staff Rota arrangement, and operational optimization. Proficient in supply chain understanding, store layout planning, and cash handling. Skilled in financial reporting, business analytics, and employee motivation techniques. Adept at product pricing, e-commerce management, and profit and loss understanding. Excels in POS system operation, staff mentoring, and stock control systems. Highly proficient in Microsoft Office and possesses strong sales and team leadership abilities.

Overview

13
13
years of professional experience
2
2
years of post-secondary education

Work History

Store manager

Landmark group
Jeddah, Saudi arabia
06.2014 - Current
  • Negotiated contracts with suppliers for cost-effective procurement of merchandise.
  • Assisted customers in locating products around the shop floor promptly.
  • Led training sessions for new employees, equipping them with necessary skills and knowledge.
  • Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
  • Implemented promotional displays to increase product visibility and sales.
  • Managed staff rosters, ensuring adequate coverage during peak times.
  • Conducted performance appraisals for staff members, providing constructive feedback and identifying areas for improvement.
  • Developed a team-oriented environment by implementing effective leadership strategies.
  • Coached underperforming employees improving their job performance significantly.
  • Resolved customer complaints effectively, protecting the store's image and consumer relationships.
  • Monitored inventory levels consistently to avoid stock shortages or overages.
  • Handled cash transactions accurately, minimizing financial discrepancies at the till.
  • Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.

Computer Hardware Technician

smart PC
Mawanella, sri lanka
02.2012 - 05.2014
  • Boosted customer satisfaction by providing efficient and effective solutions to hardware issues.
  • Performed precise repairs on faulty computer hardware to restore functionality.
  • Coordinated with software technicians for resolving complex technical problems efficiently.
  • Assembled and configured new hardware and workstations to meet user needs.
  • Configured operating systems on user devices to support smooth functionality.
  • Documented hardware installations and maintenance for accurate department recordkeeping and warranty compliance.
  • Installed new hardware components after careful analysis, ensuring enhanced performance.
  • Complied diligently with health and safety regulations during all repair activities, promoting a safe working environment.

Education

High School Diploma - Accounts

High School
Sri lanka
01.2010 - 01.2012

Diploma - CCNA

Win Sys Institute
Sri Lanka
02.2013 - 06.2013

Skills

  • Visual merchandising insight
  • Promotions coordination
  • Retail software usage
  • Scheduling employees
  • Staff rota arrangement
  • Operational optimisation
  • Supply chain understanding
  • Store layout planning
  • Cash handling
  • Financial reporting
  • Business Analytics
  • Employee motivation techniques
  • Product pricing
  • E-commerce management
  • Profit and loss understanding
  • POS system operation
  • Staff mentoring
  • Stock control systems
  • Microsoft Office proficiency
  • Sales Leadership
  • Team Leadership

Languages

Tamil
Native
English
Fluent
Arabic
Advanced
Hindi
Upper intermediate
Malayalam
Upper intermediate

Affiliations

  • traveling, swimming and playing cricket

Timeline

Store manager

Landmark group
06.2014 - Current

Diploma - CCNA

Win Sys Institute
02.2013 - 06.2013

Computer Hardware Technician

smart PC
02.2012 - 05.2014

High School Diploma - Accounts

High School
01.2010 - 01.2012

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Mohamed Rishad