Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
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Mohamed Osman

Mohamed Osman

Khobar

Summary

Sales Manager

Hyper-growth | Start-up | Transformation | Turnaround Environments

Having worked in senior management roles for leading enterprises for 22 years, I have gained the necessary skills and experience to be an immediate asset.

As a change agent with profound leadership experience in sales, marketing, and executive management.

I bring a wealth of experience to the table. I have experienced aggressive growth phases and challenging contractions throughout my career.

I aspire to have a career where I will experience new challenges at every point of work and utilize the full scope of my experience and qualifications in significant contributions.

Overview

22
22
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Sales & Marketing Manager

WOODS
Khobar, Saudi Arabia
06.2021 - Current

WOODS is a fast-growth F&B and Retail investment firm.

Led the expansion and growth strategy of a multi-disciplinary company, full ownership of P&L, performance management, and new project executions, formulating strategy and planning, a cross-functional, multi-tiered operations team; encompassing Sales, Marketing, Finance, Procurement & Logistic, and Production to fuel business growth and develop revenue-generating channels of distribution.


  • Drove OPEX optimization by reducing OPEX by 20%, DSO by 61.5% (37.5 days), and DSI by 27% (42.0 days). Completed eight main projects, including new branches, digital transformations, rebranding, online stores, staffing, renovations, and organizational restructuring.
  • Reduced customer acquisition costs (CAC) by 15%, improved customer retention (CRR) by 30%, churn rate by 3%, and (CVR) by 23% EO PY2022.
  • Developed and implemented expansion strategies that increased the active customer base by 4x over six months and ensured its strong presence in the market.
  • Orchestrated experiential marketing, on-premise, off-premise sampling, marketing events, and promotions, widened brand exposure, on track to reach 1,200 customer samples in < 6 months; 20% below budget.
  • Implemented product awareness campaigns, reinforcing brand strategy and equity through advertising, sales promotion, public relations, and direct marketing, resulting in a record 52% boost in annual revenues.


Sales Manager

Anan United Holding
Jeddah, Mecca Region
06.2014 - 10.2020

Anan is a leading Investment group operating across broad sectors, encompassing printing technology, packaging, furniture, and FMCG.

Responsible for setting overall sales development and marketing strategy, maximizing market penetration, and growing profitable transaction volumes.

  • Transformed the P&L from an SR. 2.0M loss to an SR. 2.5M profit in 24 months by analyzing and rectifying operational issues across key business areas, including project management, billing, collections, sales, and operations.
  • Developed and implemented an expansion strategy that grew B2B active customer base 2.5x and ensured its strong presence within 12 months.
  • Lifted annual sales by 20-25% for 6 consecutive years, maintaining a targeted GPM of 35-40% despite a declining market segment.
  • Drove territory sales growth by 50% and positioned the company as #1 in the critical eastern region market within 2 years.
  • Negotiated and constructed six exclusive distribution agreements with global manufacturers. Contributing to a 135% growth in digital product sales over a three-year period.
  • Pioneered a new customer loyalty program [Elite / Elite+], significantly increasing revenue, CVR, and reduced CAC.

Sales Manager

Hoshan Goup
Jeddah, Mecca Region
12.2000 - 02.2013

Hoshan Group is a leading provider of workplace solutions. Operating across diverse sectors, including Office automation, Information & Communication Tech. (ICT), Furniture, Audio Visual, and Stationery

Responsible for leading a team of Account Managers selling Office automation Products and Solutions through Channel Partners and interacting directly with Commercial and Enterprise customers.

  • Revitalized a declining business into positive growth by diversifying the company's activities to more profitable lines of products and introduced new market segments and business models, shifting to multi-channels, and cultivating new revenue streams, resulting in fueling sales growth of 120% within two years.
  • Introduced new product portfolios to the market, including Managed printing service, MFPs, Color printing, LFP, VoIP, Smart screens, money counting & processing sys, Rotary Storage, and Filing Cabinets.
  • Oversaw performance upscaling and coaching multifunctional/multi-tier teams of 40+ personnel to meet business demands. Achieved top-ranking territory in GPM for six consecutive years [2001 – 2007] (AAGR 38%).
  • Achieved 45 % (approx.) market share growth from [2001- 2006] by acquiring new government, corporate, and SME accounts across all verticals, including BFSI, health care, and oil. Establishing long-term business relationships on C-Suite levels and KDMs.
  • Negotiated and secured 5-year MPS LTA's massive contracts yielding SR. 70M & 30% GPM with high-profile accounts, e.g., NCB, ALJ-Toyota, SCE CO., and KFSH.
  • Delivered a 15% CAGR compound annual revenue growth rate from 2005 through 2010. Surpassed sales targets for FY 2000-2013 by an average of 27%. Led rapid-fire launches of 28 products, generating SR 45M.
  • Increased distribution channel revenues by 335%, a total of SR. 42M in 36 months.
  • Organized over 300 marketing events, trade exhibitions, partners training sessions, and industry-wide meetings

Education

Bachelor of Science - Computer Science

Sudan University of Science & Technology
Khartoum, Sudan
11.1992 - 11.1996

Skills

  • Sales Planning & Enablement
  • High-Growth Strategies
  • Pipelines Development
  • Complex Sales Methodologies
  • Key Account Management
  • C-SUITE Engagement
  • Bid & Proposal Management
  • TCO & ROI Business Models
  • Presentation
  • Marketing Management
  • Brand Management [Awareness & Positioning]
  • Execution of winning business growth strategies for global and blue-chip brands eg Sharp, Samsung, Konica Minolta, IBM, CISCO, Alcatel-Lucent, Kodak, IBM, Epson, Brother, and Agfa
  • Experiential Marketing & Insight
  • Corporate Communication
  • Executive Management
  • Analytical Skills
  • P&L Management
  • Executive Negotiation
  • SOP development & Implementation
  • Project Management
  • Change Management
  • Entrepreneurship leadership
  • Operations Management & Excellence
  • Sales Force Building / Coaching

Certification

  • Mini-MBA: International Business Management Institute - Berlin, Germani
  • Sales Management Certification: HubSpot Academy, Cambridge, Massachusetts, USA
  • Revenue Operations Certification: HubSpot Academy, Cambridge, MA, USA
  • Sales Enablement Certification: HubSpot Academy, Cambridge, MA, USA
  • Frictionless Sales Certification: HubSpot Academy, Cambridge, MA, USA
  • Marketing Analysis Certified: Semrush Academy, Boston, Massachusetts, USA
  • Digital Marketing for SMBs Certified: Semrush Academy, Boston, MA, USA
  • CPD Certified: Diploma in Sales and Distribution Management - Alison Education - Galway, Ireland
  • CPD Certified: Sales Techniques - Competitive Sales Strategies - Alison - Galway, Ireland
  • CPD Certified: Diploma in Marketing Management - Alison
  • Marketing & Communications: IBM Institute - Berlin, Germani
  • Essential Management Skills: IBM Institute - Berlin, Germani
  • Strategy & Operations: IBM Institute - Berlin, Germani
  • Finance & Accounting: IBM Institute - Berlin, Germani
  • Economics & International Business: IBM Institute - Berlin, Germani
  • Human Resource Management: IBM Institute - Berlin, Germani


Languages

English
Fluent
Arabic
Native

Timeline

Sales & Marketing Manager

WOODS
06.2021 - Current

Sales Manager

Anan United Holding
06.2014 - 10.2020

Sales Manager

Hoshan Goup
12.2000 - 02.2013

Bachelor of Science - Computer Science

Sudan University of Science & Technology
11.1992 - 11.1996
Mohamed Osman