Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Interests
Timeline
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MOHAMED SAABIQ

Summary

IT professional with 3 years of experience in Warehouse Management Systems (WMS - JDA/BY), SQL scripting, ITIL-based operations support, and Linux environments. Proven expertise in system configuration, data analysis, integration troubleshooting, and end-user support. Adept at using MOCA commands, performing trace analysis, and supporting RF device setups. Strong background in UAT/SIT testing, SLA management, and driving continuous improvement across logistics operations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

WMS Technical Support Engineer (JDA/BY)

Emirates Logistics LLC KSA
09.2023 - Current
  • Designed, developed, and maintained integrations for JDA/BY WMS Discrete , ensuring seamless data flow between WMS and external systems, with optimized configurations for peak operational efficiency.
  • Proficient in MOCA scripting , SQL , Jasper Reports , and WMS database relationships, with advanced skills in trace analysis , performance tuning, and troubleshooting complex integration issues.
  • Developed and customized WMS functionalities , RF screens, and MOCA/SQL procedures to support evolving business requirements and improve warehouse operations.
  • Led end-to-end technical support for Unit, FIT, SIT, and UAT testing phases, collaborating with cross-functional teams to deliver 3+ successful major WMS implementation projects.
  • Delivered ongoing L2/L3 application support for clients including Adidas, Daikin, and Mumuso , meeting stringent SLAs for issue resolution and change requests.
  • Configured and programmed RF devices and Zebra printers , including custom ZPL code development for warehouse label printing solutions.
  • Automated data extraction and reporting using Jasper Reports and custom SQL scripts , enhancing operational visibility for warehouse management teams.
  • Authored technical SOPs and deployment documentation, managed project go-lives, and provided technical training to both support and operational teams.
  • Partnered with warehouse floor teams and business analysts to identify process gaps, translating operational requirements into technical solutions and WMS enhancements .
  • Developed integration interfaces using APIs, EDI mappings, and flat file processing for real-time synchronization between ERP, WMS, and 3PL systems.
  • Implemented data validation scripts and error-handling logic to improve system reliability and reduce operational downtime.
  • Led and fully owned an RFID implementation project , conducting client meetings to gather requirements, overseeing development and integration with JDA/BY WMS Discrete , and ensuring successful end-to-end delivery.

WMS Support Analyst (JDA/BY)

Emirates Logistics India Pvt Ltd
09.2022 - 09.2023
  • Gained hands-on expertise in JDA/BY WMS Discrete configuration, providing live support and conducting functional testing to maintain system efficiency.
  • Worked with MOCA scripting , SQL , and JDA WMS data tables, developing a solid understanding of database structures and relationships.
  • Created DDA screens and customized reports in iReport/Jasper to improve data visibility for operations teams.
  • Assisted in troubleshooting by analyzing system traces and logs to resolve operational and integration issues.
  • Participated in User Acceptance Testing (UAT) for multiple WMS modules, including end-to-end testing for the BFL client.
  • Supported WMS operations for clients such as Adidas, PUMA, Sacoor, and Colin's , ensuring smooth warehouse processes.

Education

Bachelor of Science - Computer Science

Sadakathullah Appa College
Tirunelveli, India
01.2022

Skills

  • Warehouse Management Systems: JDA/BY WMS (2019, 2022), RF device configuration, RFID integration, label design & ZPL code development

  • Databases & Reporting: SQL, MySQL, data extraction, query optimization, JasperReports, iReport, custom reporting

  • Scripting & Tools: MOCA scripting, Linux CLI, PuTTY, WinSCP, LextEdit

  • ITIL & Application Support: Incident management, SLA adherence, root cause analysis, end-user and L2/L3 support

  • Testing & Implementation: UAT, SIT, functional testing, trace analysis, go-live support, post-implementation issue resolution

Certification

  • Google Cloud Platform Fundamentals – Udemy
  • Python & MySQL – GUVI
  • Enhancing Soft Skills and Personality – SWAYAM (NPTEL)
  • Hardware & Networking – Sadakathullah Appa College
  • ITIL V4 Foundation Training – The Knowledge Academy

Personal Information

Languages: English, Tamil, Hindi, Arabic

Interests

Cricket, Badminton and Music

Timeline

WMS Technical Support Engineer (JDA/BY)

Emirates Logistics LLC KSA
09.2023 - Current

WMS Support Analyst (JDA/BY)

Emirates Logistics India Pvt Ltd
09.2022 - 09.2023

Bachelor of Science - Computer Science

Sadakathullah Appa College

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