MOHAMED SALEH

Achievements:

• Improved forecasting accuracy by 25%, aiding in strategic planning and resource allocation.
• Designed and implemented Power BI dashboards, improving decision-making efficiency across finance, sales, and operations.
• Increased revenue by 20% through data-driven sales strategies.
• Reduced outstanding debts by 15% through optimized payment collection processes.
• Enhanced team efficiency by 30% through CRM implementation.
• Boosted sales by 70% through targeted marketing initiatives.
• Supervised a team responsible for sales data integrity, ensuring timely and accurate reporting.

Responsibilities:

• Customer Engagement: Conducted meetings with customers, addressing inquiries and facilitating deal closures.
  Managed contract signings, explaining financial obligations, payment terms, and schedules.
  Handled account receivables, ensuring accurate booking of payments and managing credit limits.
  Provided customer service by addressing complaints and maintaining up-to-date CRM data.
• Financial Management: Collected payments and monitored bank transfers, ensuring accurate system bookings.
  Performed daily credit control tasks and reviewed customer accounts for discrepancies.
  Participated in budget analysis, cash flow statement preparation, and forecasting.
• Reporting & Analysis: Prepared daily sales, collection, and variance analysis reports.
  Utilized Google Analytics for daily reporting and insights.
  Developed variance analysis between actual and target sales/collections.
• Team Supervision: Supervised a team handling daily tasks, ensuring efficiency and accuracy.
  Implemented training programs to enhance team performance.
• CRM Management: Spearheaded CRM development, enhancing data accuracy and team efficiency by 30%.

Projects:

• Dashboard Development: Developed comprehensive dashboards for sales, marketing, and finance teams using Power BI and Google Spreadsheets.
• Google Analytics Implementation: Implemented Google Analytics across the company, enhancing data-driven decision-making.
• CRM and F&O Implementation: Led the implementation of Microsoft CRM and Financial & Operations systems.
• Marketing Research: Conducted three extensive marketing research projects on customer behaviour, demographic distribution, and competitor analysis.
• Marketing Initiatives: Developed marketing initiatives that led to 70% increase in sales.
• NPS Management: Managed regular Net Promoter Score (NPS) surveys to gauge customer satisfaction.

• Managed key accounts like Bindawood, Banda, and Danube, increasing sales by 18% through strong relationship management and strategic promotions.
• Led a sales team to achieve consistent revenue growth by expanding the customer base and improving area coverage by 25%.
• Oversaw sales analysis and forecasting for the region, improving sales strategy alignment with customer needs and market trends.
• Optimized supply chain processes in collaboration with manufacturing, ensuring on-time delivery and stock availability, which enhanced customer satisfaction.
• Increased sales in assigned region by developing and implementing strategic plans.
• Trained new team members for enhancing their product knowledge, thereby increasing overall productivity.
• Built long-lasting relationships with clients to ensure repeat business.
• Coordinated with marketing managers to create effective sales campaigns for better market penetration.
• Analysed sales data to identify areas of improvement and devise strategies accordingly.
• Collaborated closely with supply chain department for smooth operation processes.

• Achieved a 22% sales growth in the wholesale segment through customer- focused strategies and promotions
• Supervised and trained sales representatives, enhancing their performance and achieving territory sales targets consistently
• Implemented sales volume and performance analysis for the team, contributing to data-driven decision-making
• Following up collection process and aging debts
• Managed customer queries to improve overall service experience.
• Developed new sales strategies for enhanced revenue generation.
• Established strong client relationships which resulted in repeat business.
• Oversaw inventory management for maintaining optimal stock levels.

• Daily customer visits
• Conducting sales orders and collection activates
• Opening new customers and companies
• Market research and competitors' analysis
• Enhanced brand visibility by participating in trade shows and conferences.
• Developed comprehensive knowledge of product offerings to facilitate customer decisions.

• Managed client relationships by providing exceptional customer service.
• Developed marketing strategies for increased brand visibility.
• Enhanced market penetration with innovative sales tactics.
• Coordinated promotional events to drive product awareness.