Mohamed Samin

Key Rolls Assistant Store manager

• Maintain store accountability and customer requirements
• Maintain the store hygiene and activity
• Completed opening and closing procedures each day.
• Improved store ability to meet and exceed customer expectations, through careful trend and stock monitoring
• Delivered excellent service, greeting customers warmly and delivering faultless assistance throughout store visits
• Supervised and led 4 divisional managers and 90 shop floor employees
• Built loyal customer bases by delivering excellent service and ensuring availability of in-demand products.
• Updated store pricing, signage and merchandising based on current promotions, heightening customer interest.
• Closely monitored premises for suspicious activity, aiding loss prevention and maximizing store security.
• Monitored stock levels and wrote timely order supply requests to replenish merchandise.
• Control stock inventory valuation as of monthly sales target & back door stock maintenance
• Monitoring the sales movement and proper stock order request to the concerned department
• Maintained daily transactions records, enabling diligent financial monitoring and assessment.
• Managed staff scheduling and payroll to optimize performance.
• Created and delivered daily schedule assignments to staff members through motivational team meetings.
• Recruited and trained motivated, hard-working staff for new stores.
• Maintain merchandising guidelines as per the company policy
• Analysed sales and marketing information to update strategic plans.
• Resolved customer problems by answering questions, investigating concerns and building positive rapport.
• Managed day-to-day operations for popular, high-turnover stores, consistently exceeding revenue targets.
• To participate in P&L (profit and Loss) management shrinkage & wastage controlling
• Conduct meetings for store requirements from time to time as work schedules
• Addressed and corrected sales staff communication issues in tactful and effective manner.
• Trained new staff on store procedures and policies, developing knowledgeable, confident teams.
• Improved store operations by harnessing sales data and customer feedback.
• Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.

Key skills

• Retail store operation
• Marketing Analysis
• Team leading/Training/Supervision
• Reduce cost control & Inventory Management
• Shrinkage Reduction
• Analyse sales & profit management
• Excellent customer service
• Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
• Customized purchase orders
• Monitored property market trends to accurately anticipate and meet customer demand.
• Coordinated sales through communication with buyers, sellers and solicitors
• Merchandising strategies & policies
• Maintained records related to sales, returns and inventory availability.
• Organised special promotions & display events
• Increased sales by offering advice on purchases and promoting additional products.
• Solved customer challenges by offering relevant products and services.
• Managing stock levels and make key decision included stock control
• Participate in annual P&L
• Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
• Working under pressure & Flexible

• Led [Number] operatives to be promoted to team leaders within [Number] months of employment.
• Supervised and coordinated physical warehouse inventory and van stock counts, employing [Skill] and [Skill] to minimise error.
• Maintained [Number]% compliance with health and safety regulations, consistently promoting and enforcing safe systems of work across all tasks.
• Administered Warehouse Management System (WMS), maintaining [Number]% accuracy of all shipping records.
• Received and inspected [Type] materials to verify conformance with agreed specifications and safety requirements.
• Facilitated effective and efficient warehouse operations, including shipping and receiving, inventory control, [Type] and [Type], supervising a team of [Number] operatives.
• Applied [Skill] and [Skill] to identify, investigate and rectify stock discrepancies with [Number]% first-time-right score.
• Analysed inventory reports to achieve strong product availability.
• Improved warehouse layout to maximise storage space.
• Enforced safety measures and proper use of PPE.
• Reported daily warehouse performance data and updated company logs.
• Monitored warehouse safety and swiftly resolved hazards.
• Operated forklifts and pallet jacks in alignment with safety protocols.
• Delegated tasks and coordinated warehouse workflow to support continuous productivity.
• Posted regulatory and company-defined policies in common areas for employee review.

• Instigated and conducted supplier meetings to support operational objectives.
• Contacted suppliers to resolve price, quality and delivery issues.
• Issued and evaluated tenders and procurement documentation to identify procurement risk.
• Built and managed supplier contact and maintained lasting relationships.
• Followed market trends, competitor strategies and market suppliers for negotiating favourable contracts.
• Prepared and raised purchase orders for new merchandise before stock-out.
• Established internal relationships to identify areas for improvement driven by stakeholders' requirements.
• Compiled detailed reports and made recommendations for cost reduction strategies.
• Negotiated contracts and improved prices and terms with suppliers to make business savings.
• Adhered to safety, health and environmental policies and procedures to safeguard staff and clients' well-being.
• Complied with company guidelines, purchasing policies and procedures during supplier negotiations and contract award process.

• Planned and implemented promotions and seasonal campaigns, boosting low-season sales by [Number]%.
• Liaised with warehouse to identify and resolve stock discrepancies with [Number]% success.
• Sourced new suppliers to improve cost-effectiveness, generating £[Number] in annual cost savings.
• Ensured business continuity, conducting market research to optimise strategy in line with product market trends.
• Re-negotiated contractual terms and conditions with suppliers, contributing to [Number]% profitability increase in [Timeframe].
• Enhanced inventory results by developing effective plans for stock levels, reacting to changes in demand and sales patterns.
• Contacted suppliers to resolve price, quality and delivery issues.
• Complied with company guidelines, purchasing policies and procedures during supplier negotiations and contract award process.
• Prepared and raised purchase orders for new merchandise before stock-out.
• Built and managed supplier contact and maintained lasting relationships.
• Compiled supplier performance data for qualification and contract renewals.
• Negotiated contracts and improved prices and terms with suppliers to make business savings.
• Compiled detailed reports and made recommendations for cost reduction strategies.