Mohamed Sanusi
Riyadh ,Me
Summary
Accomplished professional with extensive expertise in customer service, relationship management, and business development. Demonstrates strong capabilities in employee and personnel management, operational oversight, and Just In Time stock control. Proficient in Sage software, with a proven track record in vendor management and operations coordination. Adept at monitoring key performance indicators to drive operational efficiency and excellence. Committed to mentoring and coaching teams to achieve organisational goals while continuously enhancing product and service offerings.
Overview
7
7
years of professional experience
2020
2020
years of post-secondary education
1
1
Certification
Work history
Zone manager
PEAK-BLVD WORLD 2025
Riyadh, Riyadh Region
2024.10 - 2025.06
- Managed conflict resolution within the team for a harmonious work environment.
- Managed regional teams, resulting in consistent delivery of targets across zones.
- Mentored staff members, enhancing their skills set for better task execution.
- Prioritised tasks effectively, resulting in increased productivity and efficiency in the zone operations.
- Achieved seamless coordination with multiple departments to ensure smooth operations.
- Collaborated with different departments, increasing overall organisation's productivity levels.
- Supervised zone activities, ensuring adherence to organisational policies and standards.
- managing And Receiving 10000-40000 Visitors per day .
Security supervisor
Peak - National Day Blvd City-2024
Riyadh, Riyadh Region
2024.09 - 2024.09
- Worked well under pressure to plan and implement solutions to urgent problems.
- Responded quickly to on-site safety and security incidents.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
- Prevented security breaches through continuous monitoring, enhancing staff and visitor safety.
- Managing and organizing more than 200 thousand visitors .
Zone manager
Peak EWC-BLVD CITY
Riyadh, Riyadh Region
2024.07 - 2024.08
- Achieved business objectives and benchmarks through strategic planning.
- Established and maintained operational standards for 4 locations across region.
- Supported front-line sales teams with well-coordinated administrative operations.
- Drove company mission and values, representing organisation at meetings and industry events.
- Cultivated positive rapport across all enterprise levels, managing stakeholder relations in support of organisational needs.
- Implemented change management and network restructuring strategies to address underperforming areas.
- Safety and Security
Zone manager
Peak - UFC- MAIN EVENT
Riyadh , Saudi Arabia
2024.06 - 2024.06
- Achieved business objectives and benchmarks through strategic planning.
- Established and maintained operational standards for 1 location across region.
- Customized promotional strategies to meet needs of different clients, products and services.
- Managed personnel issues and implemented corrective actions.
Security supervisor
Peak - 5V5 BOXING
Riyadh, Riyadh Region
2024.06 - 2024.06
- Worked well under pressure to plan and implement solutions to urgent problems.
- Responded quickly to on-site safety and security incidents.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
- Prevented security breaches through continuous monitoring, enhancing staff and visitor safety.
- Communicated security incidents, issues and policy violations with on-site team to execute appropriate action.
- Maintained consistent site security, enforcing rules, issuing notifications and removing violators.
- Managing team of 30 people .
Security supervisor
Peak - Ring Of Fire Event
Riyadh, Riyadh Region
2024.05 - 2024.05
- Worked well under pressure to plan and implement solutions to urgent problems.
- Responded quickly to on-site safety and security incidents.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
- Prevented security breaches through continuous monitoring, enhancing staff and visitor safety.
- Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
- Upheld access control policy to prevent unauthorised entry.
- Delivered first class customer service while maintaining professionalism.
- Managing team of 30 people .
Zone manager
Peak - Blvd World 2023
Riyadh, Riyadh Region
2023.11 - 2024.05
- Achieved business objectives and benchmarks through strategic planning.
- Analysed sales reports to identify trends and update strategies.
- Deployed promotional campaigns to complement regional initiatives.
- Optimised sales methods to best engage, acquire and retain customers.
- Implemented change management and network restructuring strategies to address underperforming areas.
- Assisted with employee relations issues, using emotional intelligence and diplomatic communication to resolve grievances.
- Managing team of 45 people .
Security supervisor
Peak- Saudi International Falconry Exhibition-2023
Riyadh, Riyadh Region
2023.10 - 2023.10
- Achieved business objectives and benchmarks through strategic planning.
- Analysed sales reports to identify trends and update strategies.
- Deployed promotional campaigns to complement regional initiatives.
- Optimised sales methods to best engage, acquire and retain customers.
- Worked well under pressure to plan and implement solutions to urgent problems.
- Responded quickly to on-site safety and security incidents.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitor
- Managing team of 20 people .
Security supervisor
Peak - Gamers 8
Riyadh, Riyadh Region
2023.07 - 2023.09
- Worked well under pressure to plan and implement solutions to urgent problems.
- Responded quickly to on-site safety and security incidents.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
- Prevented security breaches through continuous monitoring, enhancing staff and visitor safety.
- Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
- Communicated security incidents, issues and policy violations with on-site team to execute appropriate action.
- Managing team of 30 people .
Security supervisor
Peak - City Walk 2023
Riyadh, Riyadh Region
2023.04 - 2023.06
- Worked well under pressure to plan and implement solutions to urgent problems.
- Responded quickly to on-site safety and security incidents.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
- Prevented security breaches through continuous monitoring, enhancing staff and visitor safety.
- Managing team of 30 people .
Security supervisor
Peak - Gamers Season 2024
Riyadh, Riyadh Region
2022.07 - 2022.09
- Worked well under pressure to plan and implement solutions to urgent problems.
- Responded quickly to on-site safety and security incidents.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
- Prevented security breaches through continuous monitoring, enhancing staff and visitor safety.
- Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
- Communicated security incidents, issues and policy violations with on-site team to execute appropriate action.
- Managing team of 50 people .
Supervisor
DB Security
Riyadh
2019.12 - 2020.01
- Facilitated monthly training sessions for enhanced staff performance.
- Organised team resources, resulted in improved project timelines.
- Fostered positive work culture to boost employee morale.
- Managed daily operations to increase productivity.
- Implemented company policies effectively, maintained high standards of service delivery.
- Managing More than 50 Employees
- Monitored employee attendance records for maintaining discipline within team.
Supervisor
DB Security
Riyadh, Riyadh Region
2018.12 - 2019.01
- Facilitated monthly training sessions for enhanced staff performance.
- Organised team resources, resulted in improved project timelines.
- Fostered positive work culture to boost employee morale.
- Managed daily operations to increase productivity.
- Implemented company policies effectively, maintained high standards of service delivery.
- Ensured smooth operations with regular maintenance checks.
- Managing More Than 50 Employees.
Education
High School Diploma - High School Diploma
Prince Mansour Bin Abdul-Aziz School
Riyadh - Saudi Arabia 01.2020
Skills
- Customer Service
- Relationship Management
- Business development
- Employee management
- Just In Time stock control
- Personnel Management
- Operational oversight
- Sage expertise
- Business development and planning
- Vendor management
- Product and service expertise
- Operations coordination
- Key Performance Indicator monitoring
- Operational management
- Mentoring and coaching
Languages
Arabic
Proficient (C2)
English
Intermediate
Certification
1- Highfield Qualifications - GKSTILL- 2024
Crowd Risk Analaysis Ltd LEVEL 3 Accredition Crowd Safety Course
2-IIRSM -Level 3 Crowd Safety Course - Introduction to Crowd Science
Internation Institute of Risk and Safety Managment 2024
3- PM TRICKS - CERTIFICATE OF PMP Prepation Course 2025
Timeline
Zone manager
PEAK-BLVD WORLD 2025
2024.10 - 2025.06
Security supervisor
Peak - National Day Blvd City-2024
2024.09 - 2024.09
Zone manager
Peak EWC-BLVD CITY
2024.07 - 2024.08
Zone manager
Peak - UFC- MAIN EVENT
2024.06 - 2024.06
Security supervisor
Peak - 5V5 BOXING
2024.06 - 2024.06
Security supervisor
Peak - Ring Of Fire Event
2024.05 - 2024.05
Zone manager
Peak - Blvd World 2023
2023.11 - 2024.05
Security supervisor
Peak- Saudi International Falconry Exhibition-2023
2023.10 - 2023.10
Security supervisor
Peak - Gamers 8
2023.07 - 2023.09
Security supervisor
Peak - City Walk 2023
2023.04 - 2023.06
Security supervisor
Peak - Gamers Season 2024
2022.07 - 2022.09
Supervisor
DB Security
2019.12 - 2020.01
Supervisor
DB Security
2018.12 - 2019.01
High School Diploma - High School Diploma
Prince Mansour Bin Abdul-Aziz School