Mohamed Shafey Saad
Riyadh,Saudi Arabia
Summary
Highly skilled professional with a strong ability to leverage various resources for assistance and a proven track record of rapid learning. Demonstrates exceptional problem-solving skills, the capacity to work under pressure, Expertise in promotions execution, complaint handling, recruitment and interviewing, with a solid understanding of supply chain processes. Career goal includes advancing within a dynamic organisation that values innovative problem-solving and teamwork.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
Work History
Assistant store manager
Alsaif Gallery Stores
Riyadh, Riyadh Region
01.2024 - Current
- Resolved customer complaints efficiently, ensured customer satisfaction.
- Assisted in recruitment process to build a high-performing retail team.
- Completed administrative tasks such as generating reports on sales trends, losses or thefts without delay or errors.
Sales Supervisor
Unionair Co
Cairo, Egypt
01.2017 - 11.2023
- Negotiated deals with suppliers, securing best prices for products.
- Developed new sales strategies for enhanced revenue generation.
- Delegated tasks effectively, ensuring team productivity was maximised.
Branch Coordinator and Sales of Official Online
APPLIANCE Co.
Cairo, Egypt
01.2013 - 01.2017
- Explored new opportunities whilst maintaining focus on core responsibilities.
- Enhanced team productivity with efficient delegation of tasks.
- Handled administrative tasks, freeing up time for senior staff members.
- Coordinated project tasks for successful and timely completion.
Online Operation Manager
APPLIANCE Co.
Cairo, Egypt
02.2009 - 01.2013
- Identified growth opportunities through comprehensive market research.
- Cultivated strong relationships with clients to secure repeat business.
- Implemented cost reduction measures, reduced overhead expenses.
- Developed accurate sales forecasts for improved strategic planning.
Store Manager
APPLIANCE Co.
Cairo, Egypt
01.2008 - 01.2009
- Handled cash transactions accurately, minimising financial discrepancies at the till.
- Implemented promotional displays to increase product visibility and sales.
- Conducted performance appraisals for staff members, providing constructive feedback and identifying areas for improvement.
- Resolved customer complaints effectively, protecting the store's image and consumer relationships.
Education
Ain Shams University - Faculty of Commerce - Accounting
Ain Shams University
Cairo - Egypt 07.1998 - 08.2003
Skills
- Very good ability at getting help from different resources
- Very fast learner
- Can face problems and work under pressure
- Problem solving oriented
- Fast typing skill
- Work with team
- Patient
- Presentable
- Microsoft Office
- Promotions execution
- Complaint handling expertise
- Recruitment and interviewing capabilities
- Supply chain understanding
Languages
Arabic
Native
English
Upper intermediate
Timeline
Assistant store manager
Alsaif Gallery Stores
01.2024 - Current
Sales Supervisor
Unionair Co
01.2017 - 11.2023
Branch Coordinator and Sales of Official Online
APPLIANCE Co.
01.2013 - 01.2017
Online Operation Manager
APPLIANCE Co.
02.2009 - 01.2013
Store Manager
APPLIANCE Co.
01.2008 - 01.2009
Ain Shams University - Faculty of Commerce - Accounting
Ain Shams University
07.1998 - 08.2003
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