Summary
Overview
Work History
Education
Skills
sections.external_links.name
Certification
Accomplishments
Custom
Timeline
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MOHAMED SHANABA

Riyadh

Summary

Experienced IT professional with extensive expertise in cloud infrastructure and security. Proficient in managing and optimizing virtual environments with a strong focus on disaster recovery and SDN. Demonstrated ability in performance tuning and replication, leveraging skills in Linux, Unix, and Windows systems. Adept at implementing ITIL processes and managing ticketing systems to enhance operational efficiency. Career goals include advancing cloud solutions and security frameworks to drive innovation and resilience in IT environments.

Overview

12
12
years of professional experience
9
9
years of post-secondary education
1
1
Certification

Work History

Professional Services Delivery Engineer IV

Rackspace Technology
Riyadh
12.2024 - 05.2025
  • Design, deploy, and manage VMware-based private cloud environments.
  • Oversee the configuration, maintenance and upgrade of VMware vSphere, vCenter, NSX, ALB, vCD and vSAN.
  • Ensure high availability and disaster recovery solutions are in place.
  • Troubleshoot and resolve complex technical issues related to cloud infrastructure.
  • Collaborate with cross-functional teams to ensure project milestones are met.
  • Prepare and deliver detailed reports on infrastructure changes, service outages, and performance metrics.
  • Monitor and optimize the performance of cloud environments.
  • Implement best practices for resource allocation, load balancing, and capacity planning.
  • Utilize performance monitoring tools to identify and address potential issues.
  • Ensure compliance with industry standards and regulatory requirements.
  • Stay updated with the latest VMware technologies and industry trends.
  • Participate in continuous learning and professional development activities.
  • Contribute to the development of internal knowledge base and best practices.

Cloud Operations Lead

stc
Riyadh
06.2022 - 11.2024
  • Company Overview: Telecom & Service
  • Led the operations of stc' infrastructure 'cloud environment', handling all major initiatives and complex issue diagnoses.
  • Enhanced virtual computing infrastructure by providing recommendations, impacting '20%' efficiency improvement.
  • Administered VMware NSX and AVI networking, managing day-to-day activities for more than five thousand VMs and cloud microservices.
  • Achieved seamless system integration on multiple projects by collaborating with stakeholders and implementing strategic plans.
  • Improved VMware environment's health by regular checks and updates for storage, OS, and servers.
  • Ensured (99.9%) system availability by managing and monitoring all installed systems and infrastructure.
  • Configured and maintained thousands of operating systems, application software, and system management tools.
  • Reduced downtime by (40%) by implementing and operating HA & proactive Monitoring solutions using VMware technologies and third-party tools.
  • Achieved 99.99% uptime for cloud services by increasing redundancy setups by 40%, by optimizing infrastructure.
  • Streamlined cloud deployment processes, reducing deployment times by 25% by enhancing the automated workflows.
  • Telecom & Service

Sr. Systems Engineer

AXELERATED SOLUTIONS
Riyadh
12.2020 - 05.2022
  • Company Overview: Telecom & Service Providers.
  • Manage and Administer VMware SDDC infrastructure and provide technical support L2 & L3 'Managed Service' for the Customers.
  • Resolved operational issues in Networks, Storage systems, and Backup, enhancing system reliability.
  • Installed and managed VMware ecosystems, supporting virtualization across multiple platforms.
  • Facilitated the planning and integration of system projects, impacting stakeholder satisfaction.
  • Performed system health checks, ensuring system integrity by updating VMware, OS, and firmware.
  • Built and maintained network infrastructure for optimal availability across Windows, Linux, and VMs.
  • Installed and maintained systems for improved operational efficiency and system reliability.
  • Implemented disaster recovery solutions, increasing resilience in customer operations.
  • Enhanced backup product resilience, achieving high availability and reliability for clients.
  • Telecom & Service Providers.

Sr. Systems Engineer

CENTRAL BANK OF SUDAN (CBOS)
Khartoum
07.2016 - 12.2020
  • Company Overview: Central Bank
  • Led the enhancement of system performance tuning, impacting mission-critical enterprise systems, by planning and implementation.
  • Responsible for Installing, Maintaining, Monitoring, Troubleshooting, and Managing two datacenters with 100+ servers, Configuring and Zoning Storage Area Networks and SAN Switches and VMware ESX Server Administration.
  • Increased system performance by 20% impacting enterprise systems through strategic planning and implementation.
  • Influenced system efficiency by recommending the redesign and configuration of operating systems and applications.
  • Drove project leadership and management, enhancing service levels to customers by identifying innovative methods and solutions.
  • Improved client service quality by providing technical assistance, directly impacting more than 3 thousand computer system clients.
  • Managed VMware vCenter Server objects, enhancing 3 data centers, clusters, hosts, and virtual machines.
  • Create and manage VMware vCenter Server objects, such as data centers, clusters, hosts, and thousands virtual machines.
  • Maintained system integrity and reliability for 30+ complex operating systems as a key administration professional.
  • Successfully deployed and managed a VMware vSAN software-defined storage solution, impacting different storage projects by increasing efficiency.
  • Achieved 100% compliance with industry security standards by enhancing cloud security protocols, by conducting rigorous audits and updates.
  • Improved system efficiency by {15%} through redesign and configuration of operating systems and applications.
  • Central Bank

Network and Systems Engineer

National Authority for Digital Certification (NADC)
Khartoum
06.2015 - 07.2016
  • Company Overview: Electronic certification and signatures regulator
  • Implemented Sudan's National PKI, enhancing national cybersecurity infrastructure.
  • Deployed IDS/IPS and Firewalls, strengthening network security.
  • Ensured system availability, maintaining operations for critical infrastructures.
  • Conducted regular penetration testing, improving system security by identifying vulnerabilities.
  • Resolved critical IT issues, ensuring uninterrupted service for essential operations.
  • Collaborated with infrastructure team to resolve network issues, enhancing system reliability.
  • Established system recovery priorities through impact assessment, minimizing downtime during failures.
  • Standardized software across servers and workstations, optimizing IT efficiency.
  • Maximized computer system efficiency through optimization techniques, ensuring optimal performance.
  • Enhanced system-specific skills through partnerships with vendors and consultants, boosting technical capabilities.
  • Electronic certification and signatures regulator

Network and Systems Engineer

National Information Center (NIC)
Khartoum
07.2014 - 06.2015
  • Company Overview: Goverment' Consultant and Information systems regulator.
  • Redesign the IP scheme for 'the national network' project and monitor 10000+ node.
  • Resolved software issues by installing different new software releases and system upgrades.
  • Enhanced disaster recovery by coordinating with teams, ensuring network backup, and monitoring recovery, handling more than 30 critical systems.
  • Improved WAN/LAN connectivity by providing network support and resolving complex troubleshooting inquiries.
  • Maintained system integrity by performing preventative maintenance and upgrades, affecting thousands network nodes.
  • Ensured {99%} user satisfaction by advocating for end-users in testing and problem analysis across all IT infrastructure.
  • Boosted network efficiency by monitoring and reporting on performance, leading to a {15%} improvement in speed and reliability.
  • Upgraded more than 150 workstations, 200 esxi servers, 2 thousand VM and software in LAN, WAN environments, ensuring state-of-the-art technology deployment.
  • Achieved a {30%} reduction in system failures by conducting thorough diagnostic testing and resolving hardware and software issues.
  • Goverment' Consultant and Information systems regulator.

Teaching Assistant

OAU University
Khartoum
12.2012 - 01.2015
  • Company Overview: University
  • Enhanced academic achievement of {40} students by imparting tailored tutoring in individual and small group settings.
  • Expanded professional expertise by attending {15} in-services and seminars, focusing on educational development.
  • Ensured class efficiency for {100+} students by managing administrative tasks, including attendance and grading.
  • Enabled a 20% increase in student enrollment for advanced courses by developing engaging curriculum materials.
  • Contributed to the development of over 200 hours of course content across multiple subjects.
  • University

Education

M.Sc. - Electronics engineering

Al-Neelain University
Khartoum, Sudan
01.2016 - 01.2019

B.Sc. - Electrical and Electronics Engineering

OAU University
Khartoum, Sudan
01.2006 - 01.2012

Skills

  • Cloud Infrastructure
  • Cloud Security
  • Esxi
  • Firewalls
  • Dell
  • HP
  • ITIL
  • Linux
  • Microservices
  • NetApp
  • NetBackup
  • NSX - V&T
  • Performance Tuning
  • PKI
  • Replication
  • Networking
  • Ticketing System
  • Avi
  • Unix/Linux
  • VMWare
  • VSAN
  • VSphere
  • Windows
  • OCP
  • Disaster Recovery
  • Storage Systems
  • Backup
  • RedHat
  • VRealize Suite
  • Azure
  • GCP

Certification

  • VMWARE CERTIFIED IMPLEMENTATION EXPERT - DATA CENTER VIRTUALIZATION - VCIX DCV
  • VMWARE CERTIFIED IMPLEMENTATION EXPERT - NETWORK VIRTUALIZATION - VCIX NV
  • VMWARE CERTIFIED ADVANCED PROFESSIONAL - DATA CENTER VIRTUALIZATION DEPLOY - VCAP-Deploy
  • VMWARE CERTIFIED ADVANCED PROFESSIONAL - NETWORK VIRTUALIZATION DESIGN - VCAP-Design
  • VMWARE CERTIFIED ADVANCED PROFESSIONAL - NETWORK VIRTUALIZATION DEPLOY - VCAP-Deploy
  • VMWARE CERTIFIED ADVANCED PROFESSIONAL - DATA CENTER VIRTUALIZATION DESIGN - VCAP-Design
  • VMWARE CERTIFIED PROFESSIONAL-DATACENTRE VIRTUALIZATION (VCP6)
  • VMWARE CERTIFIED PROFESSIONAL-DATACENTRE VIRTUALIZATION (VCP7)
  • VMWARE CERTIFIED PROFESSIONAL-DATACENTRE VIRTUALIZATION (VCP8)
  • VMWARE CERTIFIED PROFESSIONAL-NETWORK VIRTUALIZATION - VCP-NV
  • VMWARE CERTIFIED PROFESSIONAL-CLOUD MANAGEMENT AND AUTOMATION - VCP CMA
  • Cloud Foundation Specialist - VCF
  • GCP Badge - Implement Load Balancing on Compute Engine
  • GCP Badge - Set Up an App Dev Environment on Google Cloud
  • GCP Badge - Build Infrastructure with Terraform on Google Cloud
  • GCP Badge - Optimize Costs for Google Kubernetes Engine
  • GCP Badge - Develop your Google Cloud Network
  • GCP Badge - Set Up a Google Cloud Network

Accomplishments

  • Enhanced Cloud Efficiency: Increased cloud service stability, achieving 99.99% uptime.
  • Downtime Reduction Achieved: Reduced system downtime by 40%, utilizing VMware High availability and Disaster recovery solutions.
  • Streamlined Deployment Processes: Cut deployment times by 25% through workflow automation.
  • Secured 100% Compliance: Met industry security standards across cloud protocols.

Custom

  • VMware vSphere with Tanzu: Deploy and Manage [V7]
  • MCSA 2016 Koenig Solutions - 2017 New Delhi, India
  • VMWARE VSPHERE: OPTIMIZE AND SCALE PLUS TROUBLESHOOTING FAST TRACK [V6.0] Koenig Solutions - 2016 New Delhi, India
  • Construction of Communication Networks in rural areas 2016 - CHINA
  • CISM Koenig Solutions - 2015 New Delhi, India
  • ITIL SUDACAD -ITU Academy - 2014 Khartoum
  • CCNA kiwi training center -2012 Khartoum, Sudan
  • Penetration Testing National Information Center - 2014, Khartoum
  • IPv6 SUDACAD -ITU Academy - 2014, Khartoum

Timeline

Professional Services Delivery Engineer IV

Rackspace Technology
12.2024 - 05.2025

Cloud Operations Lead

stc
06.2022 - 11.2024

Sr. Systems Engineer

AXELERATED SOLUTIONS
12.2020 - 05.2022

Sr. Systems Engineer

CENTRAL BANK OF SUDAN (CBOS)
07.2016 - 12.2020

M.Sc. - Electronics engineering

Al-Neelain University
01.2016 - 01.2019

Network and Systems Engineer

National Authority for Digital Certification (NADC)
06.2015 - 07.2016

Network and Systems Engineer

National Information Center (NIC)
07.2014 - 06.2015

Teaching Assistant

OAU University
12.2012 - 01.2015

B.Sc. - Electrical and Electronics Engineering

OAU University
01.2006 - 01.2012

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MOHAMED SHANABA