Mohamed Shehade
Business Development Manager
Riyadh
Summary
Results-driven Business Development Manager with over 10 years of combined experience in sales, operations, and strategic growth. Proven track record of increasing revenue, expanding the corporate and VIP client base, and leading high-impact initiatives across diverse markets. Strong background in operations management, with a focus on streamlining processes and enhancing efficiency. Known for exceptional sales records, team leadership, and communication skills that drive business success.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Business Development Manager
The Healthy Home
04.2023 - Current
- Generated new business with marketing and operations initiatives, strategic plans and new services.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients across KSA.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Responsible for increasing sales revenue by identifying growth opportunities and implementing effective sales strategies. Focused on strengthening relationships with existing and new corporate and VIP customers through personalized service, client retention initiatives, and tailored solutions to meet their needs.
Operations Manager
The Healthy Home
01.2020 - 04.2023
- Handling and managing all operations department across KSA.
- Developing and implementing performance standards and procedural changes to drive productivity and quality.
- Managing and evaluating workflow and productivity, making changes where necessary.
- Developed and implemented strategies to maximize customer satisfaction.
- Effectively directed and overseeing's staff, designing schedules to meet the needs of the department as well as the needs of employees.
- Leading recruitment efforts and training of new employees.
- Mentoring and motivating team to achieve monthly targets ensuring continued progression and profitability.
- Ensuring all legal and regulatory documents are filled and monitor compliance with laws and regulations.
- Pioneered implementation of new office, field procedures and processes that promoted a more productive office and field operations flow.
- Decreasing supply costs by properly managing inventory, obtaining quotes, and purchasing appropriately priced products.
Operations Manager
The Healthy Home
04.2018 - 12.2019
FOH Manager
The Cheesecake Factory - Al Shaya Group
08.2016 - 03.2018
- Continually adapted and excelled in a fast-paced environment.
- Worked to ensure the maintenance of restaurant sanitation and compliance with all safety regulations.
- Brought forth an energetic attitude and positive spirit.
- Effectively coached and counseled staff as needed.
- Appraised staff performance and provided constructive feedback to improve overall productivity.
- Maintained a neat, organized, and safe working environment.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Oversaw daily administrative and operational tasks.
- Aimed to keep food waste to a minimum by using proper food storage and recycling techniques.
Education
Business Administration - Incomplete
Beirut Arab University
09.2012 - 06.2015
Skills
- Team leadership
- Strategic critical thinking
- Relationship development
- Project management
- Business development and planning
- Decision-making
Personal Information
- Date of Birth: 12/08/94
- Nationality: Lebanese
Timeline
Business Development Manager
The Healthy Home
04.2023 - Current
Operations Manager
The Healthy Home
01.2020 - 04.2023
Operations Manager
The Healthy Home
04.2018 - 12.2019
FOH Manager
The Cheesecake Factory - Al Shaya Group
08.2016 - 03.2018
Business Administration - Incomplete
Beirut Arab University
09.2012 - 06.2015
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