Mohamed Sohail Bagewadi

Time Sheet & Duty Roster Management:
Expertly prepared and managed time sheets for a diverse team of 250 staff, including 15 Supervisors and 5 Team Leaders, ensuring accurate tracking of working hours, overtime, and compliance with company policies and labor regulations.
Coordinated shift schedules to ensure 24/7 operational coverage while optimizing staffing levels for maximum efficiency.

• Cleaning & Waste Management Operations:
  Led the planning, execution, and continuous monitoring of cleaning and waste management services across a high-traffic, high-priority facility. Oversaw the completion of daily cleaning tasks, deep cleaning schedules, and waste disposal procedures with an emphasis on quality, timeliness, and safety.
  Managed daily PPM targets of 182 and weekly targets of 97 PPM, consistently achieving and exceeding performance metrics for cleanliness and operational efficiency.
• Reporting & Performance Monitoring:
  Developed and presented detailed performance reports—including daily, weekly, and monthly summaries—focusing on staffing levels, task completion rates, PPM compliance, and the efficiency of waste management processes.
  Provided actionable insights through PowerPoint presentations to senior management and clients, highlighting performance trends, areas for improvement, and strategic recommendations.
• Vendor & Supplier Coordination:
  Oversaw coordination with external waste management vendors, ensuring compliance with service level agreements (SLAs), proper waste disposal, and recycling practices.
  Regularly audited service delivery to ensure adherence to contractual obligations and compliance with environmental regulations.
• Team Leadership & Development:
  Supervised a team of 15 Supervisors and 5 Team Leaders, fostering a culture of continuous improvement through training, mentoring, and performance evaluation.
  Ensured the development of cleaning and waste management staff through skill enhancement programs and cross-functional training initiatives.
• Customer Satisfaction & Client Relations:
  Proactively addressed client feedback and concerns, ensuring prompt and effective resolution of issues related to cleaning and waste management services.
  Enhanced client relationships through consistent high-quality service delivery and regular updates on operational performance.
• Time Sheet & Workforce Management – Expert in preparing, verifying, and managing employee time sheets and duty rosters.
• Operational Leadership – Leading large teams across multiple shifts for efficient 24/7 cleaning and waste management operations.
• PPM & KPI Management – Achieving and exceeding daily and weekly performance targets.
• Cleaning & Waste Management Operations – Planning, scheduling, and executing cleaning and waste disposal tasks.
• Performance Reporting & Analysis – Preparing detailed reports and presentations for senior leadership and clients.
• Vendor & Supplier Coordination – Ensuring compliance with SLAs and effective waste management systems.
• Staff Training & Development – Leading training initiatives to enhance team capabilities and operational performance.
• Client Relationship Management – Addressing client needs and ensuring high levels of satisfaction.
• Compliance & Quality Assurance – Ensuring all operations meet safety, environmental, and cleanliness standards.

• Monitored industry trends with the aim of staying competitive in the market.
• Organised product demonstrations for potential customers, generated interest in products.
• Streamlined sales processes to improve operational efficiency.
• Conducted market research, identified potential business opportunities.
• Coordinated cross-functional teams, improved communication and productivity.
• Managed key accounts for enhanced customer retention.
• Delivered exceptional customer service to maximise client satisfaction.
• Drafted detailed sales reports for management review.