Seeking a challenging, suitable position to exploit my abilities and energy in order to improve & further develop my skills towards business and career growth, while getting a respectful position in a high standard chain.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Integration Engineer
AlMalath Alarabia Company
08.2024 - Current
Attended meetings and took on leadership role as point of contact or stakeholder for projects.
Recommended system modifications to improve efficiency, reliability and performance.
Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
Wrote and maintained custom scripts to increase system efficiency and performance time.
Acting Project Manager
Jamal Jaroudi Group
05.2023 - Current
Company Overview: King Faisal Specialist Hospital and Research Centre
Demonstrated expertise in developing and implementing maintenance strategies to optimize operational efficiency and reduce downtime.
Effectively managed a team of 33 maintenance engineers, help desk and technicians, delegating tasks and supervising progress.
Developed a comprehensive preventative maintenance program to reduce the frequency of equipment breakdowns.
Established and maintained a safe working environment in accordance with all safety regulations.
Managing site requirements within the budget
King Faisal Specialist Hospital and Research Centre
Server Engineer
Jamal Jaroudi Group
10.2021 - 04.2023
Company Overview: King Faisal Specialist Hospital and Research Centre
Responsibility of all DELL servers (NVRs), which include hardware fail monitoring and software.
Configure and manage iDRAC. Installed and monitoring Dell Open Manage Enterprise.
Monitored server systems to detect and address potential issues proactively.
Developed system documentation and provided technical support to clients in troubleshooting server-related issues.
Actively collaborated with other engineers and IT teams to ensure server systems comply with organizational requirements.
Deployed and configured updates, patches, and hotfixes to server systems.
Utilized Open Manage, VmWare vCenter and server monitoring tools to analyze system performance and resource utilization.
King Faisal Specialist Hospital and Research Centre
Site Engineer
Jamal Jaroudi Group
06.2014 - 08.2021
Company Overview: Makkah IP CCTV Project
Overall responsibility of all servers and workstations at Makkah Hajj CCTV project.
Complete responsibility of AD DM, GPO, NTP Server and ESET Endpoint Server Installing and managing Cameleon Enterprise Server and Client 2015 (VMS).
Experience of attaching Barco Video Wall with Cameleon enterprise server and monitoring.
Monitoring both hardware and software failures of servers and workstations and providing solutions.
Backup and rescue servers and workstations.
Monitoring NVR's hardware and software failures and firmware updates.
Makkah IP CCTV Project
Customer Support Engineer
Redington Arabia Ltd.
12.2005 - 05.2014
Provided technical support to customers in the form of troubleshooting, advice, and maintenance of hardware and software.
Assisted customers with any queries and requests, both in person and over the phone.
Ensured customer service standards and policies were adhered to at all times.
Troubleshooting, Hardware and Maintenance, Rectifying software related issues.
Onsite Maintenance support for Fujitsu Blade Servers, PRIMERGY Servers and Workstation Products.
Overall responsibility for maintenance of HP, DELL, Lenovo, Acer Desktop and Notebooks, includes diagnosing product, ordering required parts, follow-ups, replacing parts.
Education
B.Sc. - Computer Science
University of Calicut
01.2003
PGDCA - undefined
TIMS Education
Tirur, Kerala
01.2003
Skills
Leadership
Teamwork
Avigilon Control Center, XProtect
Dell Servers and Open Manage
Peplink Switches
VmWare
Chameleon
Server Hardware Troubleshooting
Critical Thinking
Problem-solving
Certification
Avigilon Control Center 7 Operator and Administrator Certification (Online)
Bosch Video Systems Camera Technical & Bosch Video Analytics
Fujitsu System Engineer
PRIMERGY Senior System Engineer
PRIMERGY Systems Engineer
Dell Certified System Engineer
DCSE Foundation 2010 Portables
DCSE Foundation 2010 Desktops
Languages
English
Malayalam
Tamil
Hindi
Urdu
Arabic
Personal Information
Date of Birth: 02/08/82
Nationality: Indian
Driving License: Light Motor
Id Number
2206510691
Training
ETERNUS DX Midrange Install and Maintain, Dubai, 2013
Medical Insurance Customer Service & Retention Rep at Takaful Alarabia Insurance CompanyMedical Insurance Customer Service & Retention Rep at Takaful Alarabia Insurance Company