Company CultureWork-life balanceTeam Building / Company RetreatsCareer advancementPersonal development programs
Summary
Highly accomplished and results-driven Operations Director with over 18 years of experience in managing and optimizing complex logistics and supply chain operations across diverse sectors, including pharmaceutical, e-commerce, manufacturing, retail, chemicals, cosmetics, spare part, FMCG, and 3PL/4PL logistics. Expertise in developing and implementing Standard Operating Procedures (SOPs), Key Performance Indicators (KPIs), and process flow charts to streamline operations and enhance efficiency.
Proven success in supply chain for warehouse management, distribution, inventory control, and supply chain optimization, consistently driving business growth and customer satisfaction.
Adept in budgeting, forecasting, and fostering team development to achieve organizational goals.
Overview
17
17
years of professional experience
21
21
Certification
Work History
Supply Chain IN Charge
Al Rashed Transport Company
Dammam
05.2024 - Current
Develop and implement supply chain strategies in alignment with organizational objectives.
Monitor and analyses supply chain metrics, such as inventory levels, cost, lead times and quality, to identify areas for improvement.
Design and implement new processes and procedures to improve supply chain efficiency and reduce costs.
Develop and implement strategies to reduce lead times and improve product availability.
Ensure compliance with all applicable laws and regulations related to supply chain operations.
Led the selection and management of suppliers, vendors, and third-party logistics providers.
Develop detailed project plans, including timelines, budgets, and resource allocation. Monitor project budgets and control costs.
Negotiate contracts and agreements with suppliers and vendors.
Manage inventory levels and ensure timely delivery to the workshop.
Operations Manager
Ibnsina Pharma
6 October city
06.2021 - 02.2024
Led the strategic management of multiple warehouses, ensuring adherence to company policies and operational objectives.
Managed a 15,000-square-foot facility with 130 employees across various departments.
Forecast warehouse budgets in consultation with finance to improve financial planning and cost-saving initiatives.
Oversee receiving, storing, distributing, and maintaining goods, optimizing space utilization and layout.
Monitor warehouse performance through the implementation of KPIs and SOPs for operational processes.
Achieved 100% on-time order shipping through cross-training and SOP documentation.
Develop and maintain safety protocols and fire safety measures in compliance with industry regulations.
Manage inventory control systems, ensuring the accuracy of stock levels using ERP system.
Project and operation Manager
Perfect Point Logistics Consultant
Cairo
06.2018 - 04.2021
Consulted and provided logistics training solutions across various sectors, including retail, marine, and warehousing.
Interacted with a diverse range of clients, including (Enkana Printing Inks Manufacturing - Teriak Manufacturing – Cabtier 3PL - Dolaby store B2C – Carina store B2b & B2C)
Delivered inventory control, space utilization, and location system training to key clients.
Conducted workshops and training on SOPs, KPIs, and 5S methodologies.
Define project scope, objectives, and deliverables in collaboration with stakeholders.
Develop detailed project plans, including timelines, budgets, and resource allocation. Monitor project budgets and control costs.
Ensure the efficient allocation and utilization of resources, monitor project progress, and adjust plans as necessary to meet objectives.
Lead and manage cross-functional teams, including engineers, technicians, and contractors.
Assign tasks, set deadlines, and ensure team members are aligned with project goals.
Resolve issues that arise during the project lifecycle to minimize disruptions.
Logistics Manager
Warehousing and distribution for Safety Storage
6 October
02.2016 - 06.2018
Managed a 20,000-square-foot facility, overseeing five warehouses and 46 employees across various departments.
Attended the opening of 7 branches (Cairo - Mansoura & Qalyubia).
Ensured the implementation of safety, cleanliness, and security standards in warehouse operations.
Oversee daily warehouse operations, including receiving, storing, inventory management, and order fulfillment.
Ensure the timely and accurate processing of inbound and outbound shipments.
Develop and implement efficient warehouse processes and systems to improve productivity and accuracy.
Coordinate with other departments, such as procurement, sales, and logistics, to ensure seamless operations.
Manage stock control and reconcile with data storage systems to ensure inventory accuracy.
Inventory Coordinator Manager
Extra United Electronics
07.2012 - 11.2015
Attended the opening of five branches in Extra (Yanbu, Skaka, Hafr Al-Batin, Qassim, and Hail).
Internal auditing and self-improvement system (SIP).
Monitor inventory discrepancy daily.
Ensuring that service level targets are achieved for the top 85% sales items.
Ensuring inventory accuracy by maintaining physical and cycle inventory counts.
Investigate and justify all variances between system and physical inventory in a timely manner.
Report variance results to the immediate Supply Chain Manager.
Controlling day-to-day supplier ordering, and scheduling of stock into the Central Warehouse network.
Analyse inventory condition and help in reducing non-moving inventory levels.
Control daily overstock, slow-moving, and RTV items.
Team Leader Supervisor
Agility Logistics Egypt
6 October city
01.2011 - 05.2012
Supervised a team of 45 staff members, including 25 Storekeepers, 20 Laborers, and 5 Forklift Operators.
Ensured warehouse operations adhered to Standard Operating Procedures (SOPs) and IMS Inventory standards.
Monitored operational accuracy in receiving, put away, picking, shipping, inventory control, and housekeeping, ensuring alignment with quality standards.
Closely tracked staff performance and time spent on each transaction and SKU to optimize efficiency.
Led weekly team meetings to motivate, guide, and discuss operational progress.
Managed project planning and addressed administrative issues effectively.
Warehouseman
Agility Logistics Egypt
6 October city
09.2008 - 01.2011
Performed all warehouse functions, including receiving, put away, storing, picking, shipping, and stock control, across multiple warehouse types: Finished Products, Half-Manufactured, Raw Materials, Food Products, Garments, and Accessories.
Adhered to KPIs, SOPs, and quality standards to ensure smooth warehouse operations.
Interacted with a diverse range of clients, including (Procter & Gamble, Gillette, Landmark, Rexam, LG, Hero, Chipsy, Fine, Marks & Spencer), and many others.
Managed FMCG and SMCG damage handling, with careful attention to inventory management and quality control.
Education
Diploma - undefined
Supply Chain & Logistics Management
01.2015
Bachelor's Degree - Administrative Information Systems
City Academy
01.2007
Skills
Strategic Planning and Execution
Supply Chain Optimization
Budgeting and Financial Planning
B&L
KPI Development and Performance Management
SOP Creation
OPL Development
Process improvement
Warehouse Management and Inventory Control
Demand Forecasting and Supply Planning
Logistics Operations and Distribution Management
3PL/4PL logistics
Training and Development
ERP systems (SAP, Oracle, Exceed, Infor, Footprint Softex)