Mohamed Abdelhamid Fared
Al Hufuf,Saudi Arabia
Summary
Highly-effective Service Engineer skillful in managing technical relationships with customers and liaising internally to identify and communicate solutions to meet customer, business and project needs. Offering over Twelve years of customer support knowledge-base experience. Skillful in generating support tickets using remote support tools. Documented proficiency in SAP administration and troubleshooting and system information analysis.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
Service Engineer
FRESENIUS MEDICAL CARE
Al Hufuf, Eastern Province
09.2019 - Current
- Maintenance and Installation of Fresenius Hemodialysis machines.
Service Engineer
Protecta vision, P.V
Riyadh, Riyadh Region
03.2015 - 07.2019
- Diagnosed faults in existing equipment, performing repairs and maintenance to ensure conformance with manufacturer's specifications.
Egyptian Group, EG
03.2012 - 02.2015
- Maintenance and Installation of Fresenius Hemodialysis machines.
Maintenance engineer
Horus medical equipment, ULTRASOUND MINDRAY
11.2010 - 03.2012
- Maintenance and Installation of medical devices.
Education
data analytics - Data scientist
google
Coursera 10.2022 - 01.2023
Engineering - Industrial Electronics & Control engineering
Minufia University
EGYPT 09.2005 - 07.2010
Skills
- Time Dependent, analytical Thinking, problem Solver, plans maker, learn quickly, patient under pressure, open minded character, like team work, good communication skills, flexible, hard working
- Computer & Programming skills:
- Python for analysis and ML (Machine Learning)
- R Language
- SQL
- Data analysis and Visualization tools: Tableau , Power BI
- Advanced Excel
- Microsoft office
- Skilled for computer hardware and software
- Web surfing
- Engineering software (Mat Lab & Eagle)
- Skilled in using livewire and PCB for circuits design
Accomplishments
- Jan2023, Google Data analytics Professional
- March2023,Raqameyyah: Python Machine Learning internship
- Oct2022,Raqameyyah: Python Data Analysis internship2009 -2010
- Arab Radiology Congress and women HealthCare congress
- Several Exhibitions and Conferences AS Egyptian engineering day (EED), ELECTRIC'09
Interests
English: , Excellent writing, reading, listening and good conversation.
Additional Information
- Military: Exemption
Languages
Arabic
Native
English
Advanced
Timeline
data analytics - Data scientist
google
10.2022 - 01.2023
Service Engineer
FRESENIUS MEDICAL CARE
09.2019 - Current
Service Engineer
Protecta vision, P.V
03.2015 - 07.2019
Egyptian Group, EG
03.2012 - 02.2015
Maintenance engineer
Horus medical equipment, ULTRASOUND MINDRAY
11.2010 - 03.2012
Engineering - Industrial Electronics & Control engineering
Minufia University
09.2005 - 07.2010
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