Communication skill
Mohamed Adel Abdelaziz Tamem
Deputy Manager
SanElhajar ,Sharkia
Summary
Driven by a results-focused approach at Microfinance Businessmen Association, I spearheaded initiatives that significantly enhanced operational efficiency and team productivity. My expertise in sales and marketing, coupled with strong decision-making capabilities, led to notable revenue growth. Recognized for outstanding leadership and process optimization, I excel in driving performance improvements and fostering high-performance cultures.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Deputy Manager
Microfinance Businessmen Association
01.2023 - Current
- Maintained, documented and presented progress reports to leaders.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Improved team efficiency by streamlining processes and implementing innovative management strategies.
- Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
- Created reports and analyzed and interpreted data.
- Oversaw daily operations of the department, ensuring maximum productivity and adherence to company policies.
- Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
- Collaborated with cross-functional teams to drive business growth and achieve corporate objectives.
- Optimized internal workflows by identifying bottlenecks in processes and implementing efficient solutions for increased productivity.
- Implemented new systems for tracking key performance indicators, resulting in improved decision-making capabilities.
- Led successful sales campaigns that resulted in significant revenue growth for the organization over time.
Group Leader
Microfinance Businessmen Association
03.2020 - 01.2023
- Coordinated training programs for staff development, equipping them with skills necessary for success in their roles.
- Trained new team members by relaying information on company procedures and safety requirements.
- Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
- Established clear goals and expectations for the team, promoting accountability and fostering a high-performance culture.
- Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
- Improved team morale and retention through recognition and reward programs.
Education
Bachelor of Commerce - Business Administration - Ecommerce
Zagazig University
Egypt 04.2001 -
Skills
Performance Improvements
Cost analysis and savings
Task Delegation
Process and procedure development
Operations Management
Purchasing and planning
Decision-making capabilities
Sales and Marketing
Expertise in sales
Recruiting skills
Software
Timeline
Deputy Manager
Microfinance Businessmen Association
01.2023 - Current
Group Leader
Microfinance Businessmen Association
03.2020 - 01.2023
Bachelor of Commerce - Business Administration - Ecommerce
Zagazig University
04.2001 -