An executive with over 17 years of experience in sales support, quality, contract archiving, business follow-up, and the ability to contribute to the backlog And management experience in achieving the company's objectives.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Back Office Manager position. Ready to help team achieve company goals.
Overview
21
21
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
B2B Operation Manager
Prime Gate For Communication and IT
Al-Riyadh
07.2022 - Current
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Led projects and analyzed data to identify opportunities for improvement.
Managed team of employees, overseeing hiring, training and professional growth of employees.
Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
Operations Manager
Free Lancer - Family Bussiness
Al-Riyadh
01.2018 - 06.2022
Increased profit by streamlining operations.
Led improvement initiatives to advance operational efficiencies and increase revenue.
Back Office & Archiving Manager
Mobicom - Zain Partner
Al-Riyadh
01.2010 - 10.2017
Produced reports, contracts and correspondence using various software.
Managed back-office sales team through coaching and sales technique training.
Designed and implemented office policies and enforced standards.
Supervised clerical staff to guide overall strategic direction.
Hired, trained and on-boarded new team members and conducted evaluations to boost performance.
Reviewed reports produced by accounting department to assess organization's financial health.
Achieved financial objectives through annual budget preparation, expenditure controls and variances analysis.
Back Office Supervisor
Mobicom - Mobily Partner
Al-Riyadh
12.2005 - 12.2009
Organized office operations, leading daily activities and controlling correspondence.
Produced reports, contracts and correspondence using various software.
Advised on technical improvements to enhance internal systems and processes.
Reviewed reports produced by accounting department to assess organization's financial health.
Achieved financial objectives through annual budget preparation, expenditure controls and variances analysis.
Assessed special reports, summarizing information and identifying trends to guide decision making.
Back Office Executive
Mobicom - Mobily Partner
Al- Riyadh
08.2004 - 11.2005
Scheduled and led regular meetings with staff to review progress and acknowledge achievements.
Designed and implemented office policies and enforced standards.
Analyzed trends and reported on areas of improvement or change.
Supervised clerical staff to guide overall strategic direction.
Produced reports, contracts and correspondence using various software.
Sales Representative
Mashiel Al-Khaliej - Handsets
Al-Riyadh
11.2001 - 07.2004
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
Developed and delivered engaging sales presentations to convey product benefits.
Effectively sold significant overstock of inventory, reducing overhead and improving cash flow.
Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Expanded customer base and boosted profit within product line.
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