Mohamed Amin Abdul Jabari
Riyadh
Summary
Seasoned professional in retail management with focus on driving sales and improving store operations. Specialise in transforming underperforming outlets into high revenue generators by refining processes and motivating teams. Possess unique skills in strategic planning and team leadership to enhance customer experience and maximise profitability.
Experienced Store Manager with keen focus on driving sales and customer satisfaction. Transformed underperforming stores into top revenue generators by implementing innovative merchandising strategies and fostering team collaboration. Known for improving stock turnover and reducing operational costs through streamlined processes and staff training.
Results-oriented [Type] manager successful in motivating employees and making proactive business plans. Knowledgeable about industry practices and optimum pricing for maximum sales and profit. Talents include stock management and promotional planning.
Knowledgeable about retail operations with strong focus on customer service and team leadership. Skilled in inventory management, sales strategies, and conflict resolution. Ready to use and develop communication, organisational, and problem-solving skills in [Desired Position] role.
Overview
10
10
years of professional experience
Work history
Store manager
Herfy Food Services Company
Riyadh, Saudi Arabia
2015.04 - Current
- Resolved customer complaints effectively, protecting the store's image and consumer relationships.
- Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
- Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.
- Managed staff rosters, ensuring adequate coverage during peak times.
- Coached underperforming employees improving their job performance significantly.
- Developed a team-oriented environment by implementing effective leadership strategies.
- Led training sessions for new employees, equipping them with necessary skills and knowledge.
- Oversaw business staffing and training, building successful, customer-focused team.
- Monitored inventory levels consistently to avoid stock shortages or overages.
- Conducted performance appraisals for staff members, providing constructive feedback and identifying areas for improvement.
Education
Diploma of Higher Education - Freelance Business Administration
National University of Rabat
Khartoum01.2013
Skills
- Computer literacy
- Customer service skills
- Supplier negotiation
- Inventory management expertise
- Communication proficiency
- Customer service orientation
- Inventory control
- Change management
- Stock control systems understanding
- Staff rota arrangement
- Scheduling employees
- Store layout planning
- Profit and loss understanding
Languages
English
Upper intermediate
B2
Arabic
Advanced
Timeline
Store manager
Herfy Food Services Company
2015.04 - Current
Diploma of Higher Education - Freelance Business Administration
National University of Rabat