Mohamed Atef Eldawla

• Establishes new accounts by identifying potential customers; planning and organizing technical presentations.
• Planning of sales strategies, the positioning in contrast to the competitors and the demonstration of the business.
• Preparation of presentations about the products or services with all their values for the usage of the sales department.
• Coordination and organization of demand generating activities like tradeshows, company events or customer workshops.
• Plan to ensure achievement of divisional and personal target, aligning with company sales policies and strategies.
• Elaborates with sales team for the build of quantities and budgetary.
• Train employees, customers and implementers on company products.
• Deliver POC and customer demo.
• Promote and spread the adoption of One Identity technologies among the End Customer, Partners / System Integrators in KSA, Bahrain, Levant and North Africa markets.
• Serve as a trusted technical advisor to selective customers and partners.
• Practice Teams and Improve and maintain a relationship with the key influencers of Enterprise IAM & PAM technologies.
• Developing growth strategies and plans.
• Managing and retaining relationships with customers.
• Having an in-depth knowledge of business products and value proposition.
• Preparation of RFI/RFP replies to assure the solution is presented according to the key criteria of the prospect/client.
• Negotiating with stakeholders Oracle.
• Years 11 months Principal FMW Security (IAM) Expert - Oracle Advanced Customer Service.

• Egypt.
• Play consultant role for EMEA customers in, FMW Global team focused on Identity and Access management solutions.
• Create high-level solution design and architecture.
• Generate new business opportunities to ensure ACS continued exponential growth in EMEA.
• Support of mission-critical system environments on premises, in Oracle Cloud, or in hybrid environments.
• On-going proactive system support.
• Assessments, reviews, and periodic performance audits Handling online support on Oracle IAM products.
• Proactive recommendations of patches, reconfigurations, and upgrades.
• Recommended practices regarding Oracle Identity and Access Management products with maximized availability, and ongoing system optimization.
• Provisioning of technical expertise during system outages or impairments.
• Coordinate with Sales & TAM on generating activities.
• Support ACS Sales team with presales activities like (POC, Demo, Technical discussions, RFP/RFI write up).

• Egypt.
• Managed over 10 prime customers in EMEA region.
• Create high-level solution design and architecture.
• Consultant and guide customer for migration from on-premises to cloud-based.
• Handling online support on OFMW products.
• Monitoring and Health Checks of OFMW services.
• Manage upgrade/migration of OFMW products.
• The first line of contact for EMEA customers in managed cloud services of OFMW products.
• Act as EMEA Lead in OMCS for Oracle Identity and Access Management.
• Play presales engineer role for handle POC, demo and write up a technical proposal.

• - Put standard methodology of middleware services
• - Play the role of technical project manager
• - Managing middleware team
• - Manage utilization of MW implementation team.
• - Put roadmap guide for MW implementation team
• - Put future and strategic plan of middleware services inside P-Systems
• - Set and Monitor KPIs for middleware team
• - Lead a presales activity (demos, meeting attend, presentation & write a technical proposal)
• - Implementation of Oracle Fusion Middleware (OFMW) products.
• - Implementation of High Availability and Disaster Recovery sites for OFMW products.
• - Customer support.
• - Performance review for OFWM implementation.
• - Act as a technical project manager and solution architecture of OFMW products
• Led projects and analyzed data to identify opportunities for improvement

- Giving support on web environments.

- Responsible for Middleware environments in Etisalat cross different technologies (Oracle, IBM, Redhat & Tomcat)

- Implement Identity Management Solution for Etisalat staff for (Oracle EBS, AD, OID, HP OpenView, Exchange, Billing system & CRM).

- Handling on-call support activities for middleware activities

- Healthy check of application servers (JBoss, Apache, Oracle & IBM).

- Management and creating OS batches

- Technical consultation on Oracle Identity Management Suite.

- Technical consultation on Oracle Application Server.

- Technical consultation on Oracle Middleware (Weblogic, Content Management & Identity and Access Management).

- Delivering professional services support in administrating Oracle10gAS.

- Developing JSE training

- Delivering Oracle JEE training

- Delivering Oracle Application Server Track using Oracle10gAS.

- Delivering Oracle Portal Tracks using Oracle10g Portal.

- Delivering IDM Course.

- Delivered professional services support in Developing J2EE applications.

- Delivered professional services support in using Oracle10g JDeveloper.

- Delivered professional services support in administrating Oracle10gAS.

- Developed a J2EE application using Oracle JDeveloper10g.

- Administrated the Internal Oracle10gAS of EMAK Academy.

- Delivered Oracle Java Tracks using Oracle10g JDeveloper.

- Delivered Oracle Application Server Track using Oracle10gAS.

- Delivered Oracle Portal Tracks using Oracle10g Portal.

- Support ADSL, ISDN & Dial-up Services.

- Handle over 130 customer calls per day.

- Support Hosting and Mail services.

- Team Leader in Technical support at call center.