More than 10 years of experience in the field of restaurant management, increasing stores profits, and forming a management team capable of raising employee productivity and opening more branches in Egypt and Kingdom of Saudi Arabia.
Overview
17
17
years of professional experience
Work history
Business unit manager
chuck e cheese
Riyadh, Riyadh
04.2016 - Current
Managing and opening stores in Kingdom of Saudi Arabia
Control store expenses and create profitability through the p&l and implementation of operating standards
Improved team productivity by implementing effective operational strategies and training programs
Led business development initiatives for increased local store market penetration.
Drove customer satisfaction levels upwards with proactive service improvement initiatives.
Guided staff training programs fostering professional development and skill enhancement.
Restaurant manager
Cityscape Mall (Fast Grill Restaurant)
October , egypt
07.2014 - 04.2016
Managed daily operations for smooth restaurant functioning.
Implemented new menus, improved dining experience.
Streamlined staff rotas to optimise efficiency.
Enhanced customer satisfaction by addressing and resolving complaints promptly.
Restaurant manager
Al Sawy Restaurant
giza , Egypt
11.2012 - 04.2014
Managed daily operations for smooth restaurant functioning.
Implemented new menus, improved dining experience.
Streamlined staff rotas to optimise efficiency.
Enhanced customer satisfaction by addressing and resolving complaints promptly.
Supervisor
Americana Company ( kfc )
, Saudi Arabia
01.2010 - 11.2012
Maintained high standards of customer service by handling complaints professionally.
Supervised staff during busy periods for smooth operations.
Enhanced dining experience with exceptional attention to detail.
director ( Media Production City )
Al Barahin International Company
Giza , Egypt
08.2007 - 01.2010
Responsible for many television programs
Director of the follow-up department on media programs on television channels