Mohamed Osama Megahed

Work History

Pharmacy Operations Manager

AL Madina Pharmacies Chain

09.2019 - Current

Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Cultivated positive work environment that fostered employees engagement, increased retention rates, and boosted overall team morale.
Improved project efficiency with strategic planning, resource allocation, and time management practices.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
Increased company revenue by streamlining processes and implementing cost-saving measures.
Negotiated contracts with vendors for reduced costs and improved service quality.
Navigated company through periods of significant change, maintaining focus on long-term strategic goals.
Strengthened financial health with rigorous cost control measures and revenue enhancement strategies.
Expanded into new markets, conducting thorough market analysis and establishing key local partnerships.
Optimized inventory management to minimize costs and ensure product availability.
Achieved remarkable turnaround of underperforming divisions through strategic leadership and restructuring.
Enhanced stakeholder satisfaction with timely and transparent communication strategies.
Fostered culture of innovation, encouraging development of cutting-edge solutions.
Enhanced data-driven decision-making by implementing advanced analytics and reporting tools.
Boosted operational efficiency by optimizing supply chain processes.
Trained and guided team members to maintain high productivity and performance metrics.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Managed purchasing, sales, marketing and customer account operations efficiently.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Reduced operational risks while organizing data to forecast performance trends.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.

Supply Chain Manager

FOUDA PHARMACIES CHAIN

06.2017 - 08.2019

Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
Managed procurement activities, driving cost savings through strategic sourcing and contract negotiations.
Reduced lead times for product deliveries through effective supplier management and communication strategies.
Implemented inventory-management strategies to maximize availability and decrease waste.
Optimized warehouse operations, resulting in improved order according sales rates and reduced order processing time.
Improved, standardized and documented planning and scheduling processes.
Supervised staff members tasked with handling materials management, planning, purchasing, and customer service duties.
Implemented lean principles throughout organization supply chain operations, contributing to waste reduction efforts and cost savings initiatives.
Fostered culture of continuous improvement, leading to enhanced operational processes and team engagement.
Initiated cross-functional team to address critical bottlenecks in supply chain, resulting in increased efficiency.
Enhanced customer satisfaction with timely and accurate order processing and delivery.
Optimized transportation routes and schedules, cutting down on delivery times and fuel expenses.
Reduced waste in supply chain by implementing lean management techniques, contributing to both cost reduction and sustainability goals.
Monitored supplier performance for compliance with contract terms and quality standards.
Coordinated supply orders to meet consumer demand and minimize costs of storing and transporting goods.
Managed availability of supplies from vendors by ensuring core items were on hand to keep inventory values low and consistently moving.

Area Operation Manager

Fouda Pharmacies Chain

01.2017 - 06.2017

Managed multiple projects simultaneously while adhering to strict deadlines and budget constraints.
Implemented targeted marketing initiatives that resulted in increased brand recognition within region.
Provided ongoing support to team members during times of organizational change or restructuring efforts.
Ensured compliance with safety regulations, leading to decrease in workplace accidents and injuries.
Maximized profits through thorough financial analysis, identifying areas for cost savings without compromising service quality or employee satisfaction.

Pharmacy Branch Manager

EL Ezaby Pharmacies Chain

01.2010 - 01.2017

Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Maintained friendly and professional customer interactions.
Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within team.
Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
Consulted customers to boost product sales and services.
Monitored market trends to identify new business opportunities and capitalize on potential growth areas within community or region served.
Complied with regulatory guidelines and requirements.
Coordinated marketing campaigns tailored towards target audience segments resulting in increased brand awareness within local community.
Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
Examined customer loan applications for loan approvals and denials.
Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Analyzed business processes to identify cost savings and operational efficiencies.
Created and executed marketing strategies, increasing brand awareness and attracting new customers.
Coordinated with IT department to enhance cybersecurity measures, protecting customer data and transactions.

Pharmacy Shift Manager

EL Ezaby Pharmacies Chain

04.2009 - 01.2010

Managed 85 staff scheduling for optimal coverage during peak hours, reducing wait times for patients.
Assisted patients in understanding their medications, leading to better adherence rates and improved health outcomes.
Trained and mentored new pharmacists, resulting in more knowledgeable and skilled team.
Implemented cost-saving measures that resulted in reduced overhead expenses without compromising patient care or service quality.
Reduced medication errors by implementing robust quality control measures within pharmacy team.
Successfully resolved customer complaints or concerns in a timely manner, maintaining high level of customer satisfaction.

Pharmacist

Al-Saggaf Pharmacy Chain

03.2005 - 11.2008

Educated patients about possible drug interactions and gave special administration instructions.
Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
Conducted regular audits of pharmacy's controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
Improved patient outcomes by providing comprehensive medication therapy management .
Served as liaison between pharmacy department and other healthcare professionals, facilitating communication regarding patient care plans.

Warehouse Manager

U.C.P Delta Branch

01.2004 - 01.2005

Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
Optimized transportation logistics, securing reliable carriers at competitive rates for efficient delivery times.
Developed and implemented policy and procedure updates to improve workflow and productivity.

Pharmacist

Kaser El Niel Pharmacy

08.2003 - 01.2005

Educated patients about possible drug interactions and gave special administration instructions.
Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.

Summary

Overview

Work History

Pharmacy Operations Manager

Supply Chain Manager

Area Operation Manager

Pharmacy Branch Manager

Pharmacy Shift Manager

Pharmacist

Warehouse Manager

Pharmacist

Education

Bachelor of Pharmaceuitical Science -

Team Management & Leadership -

Supply Chain Management -

Mini-MBA - Business Management

English Conversation Course -

Skills

Languages

Timeline

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