Summary
Overview
Work history
Education
Skills
Personal Information
Languages
Timeline
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Mohamed Sadam Hussain

Mohamed Sadam Hussain

Colombo,Sri Lanka

Summary

Having Gained Various Skills in Senior Executive to Team Leader in Travel Managements and I am Confident of Handling Any supervisory Level or Suitable Position as Per My current Position Function if Given Chance.

Overview

17
17
years of professional experience

Work history

Corporate Travel Consultant

ATS Travel
Riyadh, Saudi Arabia
02.2024 - Current
  • Managed on-site evaluations, internal audits and customer surveys.
  • Oversaw logistics and operations to deliver process optimizations and efficiencies.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Handled high-volume telephone and email enquiries to minimize backlogs.
  • Handled high-volume telephone and email enquiries to minimize backlogs.
  • Informed clients about cancellation policy and associated penalties.
  • Verified customer passports and documentation to travel.
  • Managed over 50 customers emails per day.

Senior Travel Consultant

BCD TRAVEL
Colombo, Sri Lanka
01.2023 - 02.2024
  • Handling All Major Airline Ticketing & Reservation with Amadeus & Sabre
  • Handling All Kind of Tickets Hotel and Car
  • Ex: Seaman fare
  • Refund
  • Queue System
  • Dividing PNR & EMD
  • Handling Special fare tour codes
  • Provided customers with best deals and well-researched travel options successfully negotiating rates while improving customer satisfaction ratings
  • Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers arranging for airfare as well as hotel and rental car reservations
  • Capitalized on emerging industry and market trends to enhance business and customer relations strategies
  • Took proactive approach to identifying and resolving issues that could have negative impact on business operations and revenue generation
  • Collaborated with colleagues to implement best practices across department and exceed team goals
  • Worked with customers to understand needs and provide excellent service.

Senior Travel Consultant

Kanoo Travel
Dubai
07.2022 - 12.2022
  • Handling NEOM Project travel arrangement Flight, Hotel & Transport.

Senior Travel Consultant

BCD TRAVEL
Colombo
03.2020 - 07.2022
  • Managed calendar and travel arrangements for senior management
  • Developed and maintained relationships with travel suppliers to ensure access to the best travel options and deals.

Senior Travel Executive

Apple Holidays
Colombo
04.2016 - 03.2020

Travel Executive / Team Leader

Fursan Travels & Tours
Al Madina
04.2012 - 03.2016

Travel Executive

Wesleyan International Aviation Holdings (Pvt) Ltd
Colombo
08.2010 - 12.2011

Field Officer / Reservation Executive

Careem Lanka Travels & Tours
Colombo
02.2007 - 08.2010

Education

Diploma Airline Ticketing and Reservation -

International Airline School & Academy
Colombo, Sri Lanka

COMPUTER HARDWARE ENGINEERING WITH NETWORKING - undefined

Turnkey
Colombo, Sri Lanka

G C E O/L -

Hameed Al Husseniya National College
Colombo, Sri Lanka

Skills

  • Sabre
  • Amadeus
  • TBO - Hotel booking
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Accommodation reservation management
  • Fares and ticketing processes
  • Business travel
  • Ticket sales reporting
  • Flight and hotel reservations

Personal Information

  • Date of birth: 08/02/90
  • Marital Status: Married

Languages

English
Fluent
Arabic
Intermediate
Tamil
Fluent

Timeline

Corporate Travel Consultant

ATS Travel
02.2024 - Current

Senior Travel Consultant

BCD TRAVEL
01.2023 - 02.2024

Senior Travel Consultant

Kanoo Travel
07.2022 - 12.2022

Senior Travel Consultant

BCD TRAVEL
03.2020 - 07.2022

Senior Travel Executive

Apple Holidays
04.2016 - 03.2020

Travel Executive / Team Leader

Fursan Travels & Tours
04.2012 - 03.2016

Travel Executive

Wesleyan International Aviation Holdings (Pvt) Ltd
08.2010 - 12.2011

Field Officer / Reservation Executive

Careem Lanka Travels & Tours
02.2007 - 08.2010

Diploma Airline Ticketing and Reservation -

International Airline School & Academy

COMPUTER HARDWARE ENGINEERING WITH NETWORKING - undefined

Turnkey

G C E O/L -

Hameed Al Husseniya National College

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Mohamed Sadam Hussain