Mohamed Sami Kiki

- Management all hospital departments Guest Service and medical Report and Lab and Xry and doctors.
- Sending daily reports to the direct manager about all hospital departments ,daily reports on rejected approvals , daily reports on the number of patients in the hospital and on the number of patients at each doctor and preparing reports for patient files.
- Make Schedule for Doctors and all Staff hospital.
- Solve staff and patient problems and Complaints
- Responsible for assembling charts and processing paperwork, including preparation of files for the Billing Department.
- Training and follow up the performance of new employees from the beginning of their work to ensure continuity of work quality.

Greeted and checked-in guests promptly and professionally.
Actioned special requests to elevate guest stays.
Managed incoming calls effectively using switchboard systems.
Processed and provided clear, accurate receipts for guest payments.