Mohamed Tarek Mahmoud Esmat Taha
Sales Representative
Shibin Elknater- Qalyubiyya,01
Summary
Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manage all tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
2
2
Languages
6
6
years of post-secondary education
8
8
years of professional experience
Work History
Laboratory
Sigma Laboratory
cairo
01.2017 - 11.2021
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Set up, maintained and verified sterility of lab equipment and tools.
- Processed patient specimens according to priority and documented results.
Sales Representative
Alkmar Sweets Company
Cairo
03.2018 - 01.2020
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Utilized effective communication and active listening skills to create client rapport to grow profitability.
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
- Communicated with customers to understand needs and recommend appropriate solutions.
- Built strong rapport with clients by understanding needs and clearly explaining products.
- Built business by hosting and attending events, launching special promotions and reaching out to local experts.
- Recommended accurate and effective solutions to customers after identifying problems.
Customer Service Representative
Ecco
Cairo
02.2017 - 02.2018
- Documented and detailed calls and complaints using call center's CRM database.
- Promoted available products and services to customers during service, account management and order calls.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Cultivated customer loyalty, promoted repeat customers and improved sales.
Education
Graduate From Faculty of Commerce - Accounting And Computer Science
Ain Shams University
Cairo 09.2013 - 05.2019
Skills
Problem solving strength
Additional Information
Marital Status : Single
Driver’s license: Private.
Military Status
performed
Timeline
Sales Representative
Alkmar Sweets Company
03.2018 - 01.2020
Customer Service Representative
Ecco
02.2017 - 02.2018
Laboratory
Sigma Laboratory
01.2017 - 11.2021
Graduate From Faculty of Commerce - Accounting And Computer Science
Ain Shams University
09.2013 - 05.2019
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