Summary
Overview
Work History
Education
Skills
A BRIEF OVERVIEW
Achievements & Certification
PERSONAL SKILLS
PERSONAL PROFILE
LINKEDIN PROFILE
DECLARATION
Timeline
Generic

MOHAMMAD ABDUL RAZZAK

Riyadh,01

Summary

To be able to be a resourceful asset to your esteemed organization, eager to learn by accepting challenges while gaining knowledge to give best performance as an employee to the organization by applying all the acquired skill and knowledge.

Overview

4
4
years of professional experience

Work History

Sr. System Administrator

Helool IT
10.2023 - Current
  • Worked on projects like Al Haras Al Watani, SCE, Kitchen Park.
  • Set up and configure Linux and Windows servers and workstations.
  • Install and maintain server operating systems, applications, and tools.
  • Work closely with software developers, QA teams, and IT operations to enhance communication and collaboration.
  • Implement automation tools and frameworks for CI/CD (Continuous Integration/Continuous Deployment) to streamline processes.
  • Set up monitoring systems to ensure application performance and availability; analyze performance metrics and logs.
  • Manage cloud services and on-premises infrastructure using Infrastructure as Code (IaC) tools like Terraform or CloudFormation.
  • Manage user accounts, permissions, and groups in both Linux and Windows environments.
  • Integrate security practices into the DevOps process (DevSecOps) to ensure applications are secure from the outset.
  • Diagnose and resolve issues in development, testing, and production environments.
  • Use tools like Ansible, Chef, or Puppet to manage configurations and automate system updates.
  • Provide support and training to users on system features and best practices.
  • ERP Server Management: Install, Configure and maintain servers to ensure optimal performance and reliability of ERP systems.
  • Completed reports detailing network and systems performance and downtime issues.
  • Documentation, Collaboration, Disaster Recovery and Compliance as per company policy.
  • Upgrading and patching to ensure systems are up to date and secure.

Junior Consultant

Ltimindtree
12.2022 - 09.2023
  • Worked on projects like Al Khafji Joint Operations (KJO) and National Water Company Headquarters (NWC).
  • Strong conceptual and creative design skills
  • Experience in Adobe Creative Suite, SharePoint 2013, and web-based technologies (JavaScript, jQuery, HTML5, CSS3)
  • Knowledge of audio/video editing tools and ASP.NET controls
  • Experience in theme development and GUI design for software applications
  • Excellent understanding of typography, layout, and composition
  • Strong analytical and time management skills, with the ability to handle fast-paced environments
  • Lead the implementation of infrastructure into new computing facilities and ensure availability, security and reliability of systems and networks with high quality installations and fast implementation cycles.
  • Router Configuration: Configuration and management of Routers to ensure efficient network traffic and connectivity for ERP applications.
  • Managing VMs (HyperV & VMWare), Nodes on Solarwinds.
  • Monitoring the performance and availability of applications, devices, and servers simultaneously on (SCOM, APM, TMS)
  • Responsible for approximately 27 detailed SLA/SLO metrics addressing availability, assets, operations milestone completion, incident management, facility health, capacity, and backups.
  • Backup operations management.
  • Upgrades and patching: Plan and execute server and router upgrades and apply patches to ensure systems are up to date and secure.
  • Responsible for managing the day to day health, and reporting of the core infrastructure facilities.
  • Participate in high severity operational incidents

Technical Support Engineer

Amazon
10.2021 - 10.2022
  • Working as a Network Engineer and Technical Support Engineer. Main Job role is Providing Support, Design and Implementation of IT Network and Server System for the Customers Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Configuring Cisco 800, 1700, 1800 series routers.
  • Configuring Cisco Catalyst 2950, 3550, 3750, 4500, 6500 series Switches.
  • Configuring Cisco Wireless Controllers and Cisco Wireless Access Points.
  • Configuring Site to Site VPN and Remote Access VPN in Various Firewall
  • Configuring VLAN and Inter-VLAN Routing.
  • Implementing Security using Access-list on Cisco Routers and switches.
  • Configuring Routing Protocols and Policy Based Routing on Cisco Routers.
  • Implementation of AVAYA IP PHONE using IP OFFICE 500 for Small & Medium Business Environments.
  • Maintaining a Local Area Network and server operations.
  • Hardware and software troubleshooting (Laptop and Desktop), Call logging to the vendor.
  • Mail configuring and troubleshooting in IBM Notes and MS Outlook.
  • Working and troubleshooting in MS office products and applications.
  • Creating mail accounts through proper application.
  • Printer Full Assistance, Video conferencing and audio conferencing through Alias Id and Bridge connection, Projector Assistance.

Education

Bachelor of Engineering (B.E) - IT

Deccan College of Engineering And Technology
Darussalam, Hyderabad, Telangana
07.2021

Skills

  • Networking and Security: Basic knowledge of networking concepts and security practices, including firewalls, VPNs, and DevSecOps
  • Scripting and Programming: Proficiency in languages like Python, Bash, or Ruby for automation
  • Continuous Integration/Continuous Deployment (CI/CD): Familiarity with tools like Jenkins, GitLab CI, or CircleCI to automate testing and deployment
  • Containerization: Experience with Docker and orchestration tools like Kubernetes for managing containerized applications
  • Cloud Services: Knowledge of cloud platforms (AWS, Azure, Google Cloud) for deploying and managing applications
  • Infrastructure as Code (IaC): Proficiency with tools like Terraform, CloudFormation, or Ansible to automate infrastructure provisioning
  • Version Control: Expertise in Git for source code management and collaboration
  • Monitoring and Logging: Understanding tools like Prometheus, Grafana, ELK Stack, SCOM, APM, Solarwinds, TMS, AKCP, OEM or Splunk to monitor system performance and logs
  • Configuration Management: Experience with tools like Ansible, Puppet, or Chef for managing system configurations
  • Network Devices: Cisco Routers 800, 1700, 1800, Cisco Switches 2950, 3550, 3750, 4500, 6500, HPE, Hwawei, Arista & Juniper Switches
  • IP TELEPHONY : Avaya IP Office 500 &Avaya IP Phone
  • VIRTUAL MACHINES : HyperV, VMWare
  • OPERATING SYSTEM & SERVER TECHNOLOGIES : Windows 10, Windows 8, Microsoft Exchange Server
  • DOCUMENTATION TOOLS : MS Word, MS Excel, Powerpoint

A BRIEF OVERVIEW

  • A budding professional with knowledge in Information Technology.
  • Well groomed in interpersonal communication skills.
  • A positive and strong attitude towards challenges with analytical, organizational, and problem solving skills.
  • Eager in learning new technical and non-technical skills.
  • Enthusiastic about technology.

Achievements & Certification

  • Certified CCNA (Cisco Certified Network Associate) Cisco ID No: CSCO14222922
  • Microsoft Certified: (Azure Administrator Associate) Credential ID: 7E3D6A4BC3D93B8
  • Pursuing relevant certifications (e.g., AWS Certified DevOps Engineer, Docker Certified Associate) to validate skills and knowledge.
  • Course completion certificate of sales force essentials for business specialist.
  • Certificate of participation of one day boot-strap session from ABC.
  • Certificate of completing java fundamentals final exam by Oracle Academy.
  • Completed mini project on Online Store using c language.
  • Completed mini project on OS Scheduling using java.


PERSONAL SKILLS

  • Self-Responsibility, Enthusiastic, Hardworking, Good Communication Skills.
  • Interested in learning new concepts and Technologies.

PERSONAL PROFILE

Name : Mohammad Abdul Razzak

Gender : Male

Nationality : Indian

Languages known : English, Urdu

Iqama Status: Transferable

Valid Driving License: Yes

LINKEDIN PROFILE

https://www.linkedin.com/in/mohammed-abdul-razzak-ba853229

DECLARATION

I hereby declare that the above written particulars are true to the best of my knowledge and belief.

Timeline

Sr. System Administrator

Helool IT
10.2023 - Current

Junior Consultant

Ltimindtree
12.2022 - 09.2023

Technical Support Engineer

Amazon
10.2021 - 10.2022

Bachelor of Engineering (B.E) - IT

Deccan College of Engineering And Technology

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MOHAMMAD ABDUL RAZZAK